shelley allphin
Nov 2024
We couldn’t have asked for more professional and helpful staff who worked with us! Each therapist went above and beyond our expectations. I would recommend this team to anyone who is in need of your services.
1 / 5Quick Facts
- Medicare quality
- 3.5 of 5 stars
- Medicare certified
- Since 1966
Home Health Compare
What Families Think
Families describe CenterWell Home Health in Russellville as attentive and professional, with nurses and therapists who show up on time and stick with patients through slow recoveries. Reviewers consistently praise the staff's kindness and skill, and several note visible improvement in their own or a loved one's health under this care.
The Good
- Nurses and therapists described as professional and kind
- Staff praised for being consistently prompt and on time
- Reviewers report real improvement in patient health
- Therapists said to go above and beyond expectations
- High marks from multiple reviewers for physical therapy care
AI-generated from reviews and community data.
CenterWell Home Health is a home health agency serving Russellville, Arkansas offering Home Health. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 4.8 out of 5 across 29 reviews.
About CenterWell Home Health
CenterWell Home Health is a home health and hospice service based in Russellville, Arkansas. The agency brings nursing, therapy, and supportive care directly to patients' homes, supporting recovery and quality of life across a range of health needs.
Families consistently praise the professionalism and attentiveness of the clinical team. Patients report that nurses and therapists arrive on time, show genuine kindness, and bond with those they care for. One family noted that caregivers "work well with their patients" while keeping "their patients best interests and goals in sight." Across reviews, staff are described as going "above and beyond expectations," with particular appreciation for therapists who are courteous, knowledgeable, and encouraging through recovery, even when progress is gradual.
The service holds a 4.8 out of 5 Google rating based on 29 reviews. Families emphasize reliability, professional demeanor, and the team's sustained commitment to patient improvement and well-being.
Types of Care at CenterWell Home Health
Home Health
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Medication Management
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me ChooseReviews of CenterWell Home Health
4.8overall · 29 ratings combined
4.8★ on Google (29)
Linda Brown
Oct 2024
They were prompt, professional and polite. The nurses were very kind and made sure I was well taken care of. They were always on time . I thank everyone of them for their care. I highly recommend them to everyone .
Daryl Irish
Oct 2024
Alice really improved with the care she received from your service. She bonded.with all of the nurses and therapists who came to help her, and we both hope that she will continue to be able to have you out here again when she gets out of the hospital this time. Thank you!
Jean Cloud
Jan 2024
The PT person is courteous, professional, friendly and knowledgeable. Would keep her. The Home Health Nurse is also exceptional. I am well pleased with my care.
Laurie Donahou
Aug 2022
So far everything is good 😊. I think they are great home health service, and work well with their patients. They keep their patients best interests and goals in sight, while slowly directing them to improve and attain better health. Following COVID, I've had a number of issues, but the Kindred team hasn't given up on me. They continue to support me, and slowly I'm seeing progress.
Medicare Quality of Care
CenterWell Home Health is a Medicare-certified home health agency (certified since 1966). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
What patients say
5.0 / 5 patient survey rating
- Would definitely recommend the agency83%US 79%
- Rated their overall care 9 or 10 out of 1092%US 85%
- Care was given in a professional way92%US 89%
- The team communicated well90%US 86%
- The team discussed medicines, pain and home safety77%US 82%
130 completed patient surveys, 29% response rate.
Hospital outcomes
- Discharged to the community91%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)11%US 11%Same as
How patients did
- Care started within 2 days of referral98%US 94%
- Patients got better at walking or moving around93%US 83%
- Patients got better at getting in and out of bed90%US 83%
- Patients got better at bathing93%US 86%
- Patients' breathing improved93%US 85%
- Patients got better at taking medications correctly92%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations77%US 61%
Service area
CenterWell Home Health reports serving 45 ZIP codes, including Russellville, Adona, Altus, Atkins, Bee Branch, Belleville, Bigelow, Casa, Center Ridge, Clarksville and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 047850. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does CenterWell Home Health offer?
CenterWell Home Health offers Home Health.
Where is CenterWell Home Health located?
CenterWell Home Health is located at 1509 E Main St Ste 6 in Russellville, Arkansas.
What do families say about CenterWell Home Health?
Families describe CenterWell Home Health in Russellville as attentive and professional, with nurses and therapists who show up on time and stick with patients through slow recoveries. Reviewers consistently praise the staff's kindness and skill, and several note visible improvement in their own or a loved one's health under this care.
Does Medicare cover care from CenterWell Home Health?
Yes. CenterWell Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.
Do I need a referral to use CenterWell Home Health?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit CenterWell Home Health?
Submit the Request Information form on this page to connect with CenterWell Home Health and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at CenterWell Home Health? Claim this listing to update photos, pricing, and details. It's free.
Nearby Communities
Other senior living options within 25 miles of Russellville.
StoneBridge Senior Living - Russellville
Russellville, Arkansas0.7 mi
4.4(5)
Assisted Living
Stella Manor
Russellville, Arkansas1.1 mi
4.3(23)
Skilled Nursing / Long Term Care
Legacy Heights Nursing Home
Russellville, Arkansas1.1 mi
4.2(26)
Skilled Nursing / Long Term Care
Russellville Nursing and Rehabilitation
Russellville, Arkansas1.1 mi
3.7(28)
Skilled Nursing / Long Term Care
Superior Senior Care
Russellville, Arkansas1.3 mi
4.9(54)
Home care · no referral needed
The Arbors Independent Living Community
Russellville, Arkansas2.1 mi
4.8(19)
Independent Living