Carrie Ross
Jun 2026
My mom has been receiving PT and OT. She loves Chad and Taylor!! Carrie Ross
1 / 5Quick Facts
- Therapy services
- Offers in-home physical and occupational therapy
- Pricing transparency
- No published pricing; must contact for cost details
What Families Think
CenterWell Home Health in Hickory, NC provides in-home health and hospice care and holds a strong 4.8-star rating from 74 Google reviews. Most reviewers praise individual nurses, physical therapists, and CNAs by name for compassionate, attentive care, though one detailed review described serious problems with follow-through and competence that led to a formal state complaint.
The Good
- Reviewers repeatedly praise specific nurses and therapists by name
- Physical and occupational therapy staff described as attentive and effective
- One CNA praised for compassionate bathing and grooming help
- High overall satisfaction reflected in 4.8 rating
The Bad
- One report of incompetent nursing and therapy staff, with a state complaint filed
- One reviewer said nurses did not follow through on care promises
AI-generated from reviews and community data.
CenterWell Home Health is a home health agency serving Hickory, North Carolina offering Home Health. Families rate it 4.8 out of 5 across 74 reviews.
About CenterWell Home Health
CenterWell Home Health provides home-based health and hospice services in Hickory, North Carolina. The company serves patients in their homes with nursing, physical therapy, occupational therapy, and related care.
Families report notably mixed experiences with clinical staff consistency. While many praise individual team members, describing nurses and therapists as caring, easy to talk with, and genuinely invested in their recovery, others cite significant follow-through issues with care plans and clinical competence. One family noted that a CNA "came out and shaved and bathed and was amazing," while another wrote that their nurse "cares, and is very easy to talk too." Patients receiving physical and occupational therapy often highlight how therapy helped them regain mobility and independence, with families appreciating the practical adaptations and gadgets recommended to ease daily life.
The service carries a 4.8 out of 5 Google rating based on 74 reviews. The high rating reflects mostly positive experiences, though the spread suggests families should discuss specific staffing and care-plan oversight expectations before enrollment.
Types of Care at CenterWell Home Health
Home Health
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Help Me ChooseReviews of CenterWell Home Health
4.8overall · 74 ratings combined
4.8★ on Google (74)
Donna Gore
Aug 2025
My experience was wonderful, I was met each time with smiles and concern for my health. Lee and her folks did very well with me and I really loved the occupational therapy for my broke wrist and all of the thought going into my delimmas, the gadgets that made life easier for me and physical therapy that worked hard stretching me and keeping me active. They were all a blessing.
Sherrie Bailey
May 2025
The nurses came out and NEVER followed through with anything they said! There was one CNA (Nancy Bare) that was the ONLY ONE who came out and shaved and bathed and was amazing! There physical therapist and RN’s were the most incompetent people I’ve ever met. I’d rather refer family and friends, even complete strangers to a veterinarian office than to suggest Centerwell. I even filed a complaint with the state of North Carolina.We finally just dropped them since they seemed to not really care for the wellbeing of their patients.
karen nelson
Nov 2024
CenterWell Home Health have a great team of workers! I so greatly appreciate each and everyone of them! Believe me if you ever need a Home Health Company, if I were you I would choose CenterWell Home Health. I just can't say enough about them, they would make my day every time they would show up! Michelle was a great nurse and Neal was a great physical Therapist! And Abby came some too. She was a great inspiration too!! Thank you all so much!!!!! KAREN
Sherry Stone
Aug 2024
CenterWell is a great company. They have outstanding nurses. My nurse Pat is outstanding!! She cares, and is very easy to talk too. She has taken excellent care of me. She is just like talking to a friend. I highly recommend CenterWell.
Frequently Asked Questions
What types of care does CenterWell Home Health offer?
CenterWell Home Health offers Home Health.
Where is CenterWell Home Health located?
CenterWell Home Health is located at 1985 Tate Blvd SE #304 in Hickory, North Carolina.
What do families say about CenterWell Home Health?
CenterWell Home Health in Hickory, NC provides in-home health and hospice care and holds a strong 4.8-star rating from 74 Google reviews. Most reviewers praise individual nurses, physical therapists, and CNAs by name for compassionate, attentive care, though one detailed review described serious problems with follow-through and competence that led to a formal state complaint.
How can families visit CenterWell Home Health?
Submit the Request Information form on this page to connect with CenterWell Home Health and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at CenterWell Home Health? Claim this listing to update photos, pricing, and details. It's free.
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