Carrie Ross
Jun 2026
My mom has been receiving PT and OT. She loves Chad and Taylor!! Carrie Ross
1 / 5Quick Facts
- Therapy services
- Offers in-home physical and occupational therapy
- Pricing transparency
- No published pricing; must contact for cost details
What Families Think
CenterWell Home Health in Hickory, NC provides in-home health and hospice care and holds a strong 4.8-star rating from 74 Google reviews. Most reviewers praise individual nurses, physical therapists, and CNAs by name for compassionate, attentive care, though one detailed review described serious problems with follow-through and competence that led to a formal state complaint.
The Good
- Reviewers repeatedly praise specific nurses and therapists by name
- Physical and occupational therapy staff described as attentive and effective
- One CNA praised for compassionate bathing and grooming help
- High overall satisfaction reflected in 4.8 rating
The Bad
- One report of incompetent nursing and therapy staff, with a state complaint filed
- One reviewer said nurses did not follow through on care promises
AI-generated from reviews and community data.
About CenterWell Home Health
CenterWell Home Health is a home health and hospice community in Hickory, North Carolina.
Families rate CenterWell Home Health 4.8 out of 5 based on 74 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Home Health and Hospice
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Help Me ChooseReviews
4.8overall · 74 ratings combined
4.8★ on Google (74)
Donna Gore
Aug 2025
My experience was wonderful, I was met each time with smiles and concern for my health. Lee and her folks did very well with me and I really loved the occupational therapy for my broke wrist and all of the thought going into my delimmas, the gadgets that made life easier for me and physical therapy that worked hard stretching me and keeping me active. They were all a blessing.
Sherrie Bailey
May 2025
The nurses came out and NEVER followed through with anything they said! There was one CNA (Nancy Bare) that was the ONLY ONE who came out and shaved and bathed and was amazing! There physical therapist and RN’s were the most incompetent people I’ve ever met. I’d rather refer family and friends, even complete strangers to a veterinarian office than to suggest Centerwell. I even filed a complaint with the state of North Carolina.We finally just dropped them since they seemed to not really care for the wellbeing of their patients.
karen nelson
Nov 2024
CenterWell Home Health have a great team of workers! I so greatly appreciate each and everyone of them! Believe me if you ever need a Home Health Company, if I were you I would choose CenterWell Home Health. I just can't say enough about them, they would make my day every time they would show up! Michelle was a great nurse and Neal was a great physical Therapist! And Abby came some too. She was a great inspiration too!! Thank you all so much!!!!! KAREN
Sherry Stone
Aug 2024
CenterWell is a great company. They have outstanding nurses. My nurse Pat is outstanding!! She cares, and is very easy to talk too. She has taken excellent care of me. She is just like talking to a friend. I highly recommend CenterWell.
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