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Families overwhelmingly praise the individual nurses, therapists, and aides from CenterWell Home Health for their skill, warmth, and dedication to recovery goals. However, a recurring theme in critical reviews is poor office-level communication and scheduling, with some describing missed follow-ups, no-notice visits, and difficulty reaching staff by phone.
AI-generated from reviews and community data.
CenterWell Home Health is a home health agency serving Brooklyn Park, Minnesota offering Home Health. Families rate it 4.5 out of 5 across 53 reviews.
CenterWell Home Health in Brooklyn Park, Minnesota provides home health and hospice services for patients recovering from hospitalizations, surgeries, and serious health events. The team includes nurses, physical therapists, occupational therapists, and home health aides who visit patients at home.
Families consistently praise individual clinicians, nurses, therapists, and aides, for being attentive, skilled, and genuinely caring. One family wrote that their loved one "was treated with care, respect and dignity." Several reviews highlight therapists who spent significant time teaching exercises and setting recovery goals, and aides who brought warmth and humor to visits. However, communication and scheduling have emerged as real pain points: some families report staff arriving without advance notice or confirmation, missed follow-up appointments after discharge, and difficulty reaching the office to arrange care. One family described their experience as frustrating due to lack of coordination between office and field staff.
CenterWell Home Health holds a 4.6 out of 5 star rating across 52 Google reviews. The bulk of feedback is five-star, centered on skilled, compassionate individual caregivers; one-star reviews consistently point to administrative gaps in scheduling and responsiveness rather than quality of direct care.
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Help Me Choose4.5overall · 53 ratings combined
4.5★ on Google (53)
Sue Kaltveit
Jul 2026
My mother in law recently returned to her assisted living facility from a stay in rehab. This company has not shown up to 2 out of the 4 appointments. No phone call to reschedule. Thinking this is a medical scam. Bet they billed Medicare!
Karen Kaverman
Jun 2026
CenterWell cares about home care! My husband was visited at home by nurses, PT/OT, and an aide to help with personal care. He was returning from a long stay in the hospital and rehab.These clinicians were professional, personable, attentive and compassionate. They took vital signs, assessed and made recommendations, called the Dr. when needed, and set goals for the future.<br>The organization answered calls promptly and appropriately.<br>We were pleased ( an often impressed) by the care received.<br>Thank you CenterWell !
Jill Sigstad
May 2026
Kevin, Kathy, and Sarah have gone above and beyond to coordinate care and help meet my dad's OT and PT needs. I couldn't have asked for a better home care team.
Dennis Stevens
May 2026
Our home health experience was EXCEPTIONAL! Following my knee replacement surgery, all the caregivers were a 5 out of a 5.<br>Tyler, Karla, April and Lori were personable, knowledgeable and professional. They spent a great deal of time giving helpful tips and exercises.<br>I HIGHLY recommend them and want to express my sincere gratitude to them and your well-run services. 👏👏👏👏<br><br>Page Stevens 👍
Natalie Orcutt
Apr 2026
The Brooklyn Park team was just what I needed after back surgery. Professional, knowledgeable, kind and gentle describes their first rate quality of care. OT, PT, Social Work and Home Health Support all contributed their expertise toward my recovery. I am so grateful to all of them.
CenterWell Home Health is a Medicare-certified home health agency (certified since 1983). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
5.0 / 5
Medicare star rating
Services offered
What patients say
4.0 / 5 patient survey rating
314 completed patient surveys, 29% response rate.
Hospital outcomes
How patients did
Service area
CenterWell Home Health reports serving 151 ZIP codes, including Minneapolis, Saint Paul, Eden Prairie, Burnsville, Hopkins, Inver Grove Heights, Afton, Albertville, Andover, Annandale and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 247145. National figures are the average across all certified agencies.
CenterWell Home Health offers Home Health.
CenterWell Home Health is located at 7101 Northland Cir N Ste 101 in Brooklyn Park, Minnesota.
Families overwhelmingly praise the individual nurses, therapists, and aides from CenterWell Home Health for their skill, warmth, and dedication to recovery goals. However, a recurring theme in critical reviews is poor office-level communication and scheduling, with some describing missed follow-ups, no-notice visits, and difficulty reaching staff by phone.
Yes. CenterWell Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 5.0 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page to connect with CenterWell Home Health and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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