CenterWell Home Health is a home health and hospice provider serving Rome, Georgia. The organization delivers nursing care, physical therapy, occupational therapy, and related services to patients recovering from acute events or managing chronic conditions at home.
Families highlight attentive, knowledgeable clinical staff who take time to listen and educate patients about their health. Several reviewers praised nurses by name for their professionalism, respect, and encouragement, one family noted their nurses helped them understand test results and prompted timely follow-up with specialists. However, experiences with scheduling and intake have been inconsistent; some families reported missed appointments, unclear communication about visit times, and occasional unprofessional conduct during initial assessments. A few noted gaps in service availability, such as the lack of bath aide support for certain patients.
CenterWell holds a 4.6 out of 5 Google rating based on 51 reviews. While many families commend the clinical expertise and warmth of individual staff members, reviews suggest reliability in scheduling and consistency across all team members remains an area of concern.
