Vianny
Jul 2026
Poor service and HUGE BILL
1 / 4Quick Facts
- Total units
- 8
- Medicare rating
- 3 of 5
- Ownership
- Non profit, Corporation
- Certified beds
- 8
- Inspections
- View history (27 citations)
- Facility size
- Licensed for up to 8 residents
- Setting
- Part of Catalina Island Medical Center campus
CMS Care Compare
What Families Think
There is limited detailed feedback available for Catalina Island Medical Center D/P Snf, though it holds a 3.7 out of 5 rating from 29 Google reviews. The community is a small, hospital-based skilled nursing facility located in Avalon, California.
The Good
- Hospital-based skilled nursing setting
- Small community licensed for only 8 residents
- Rated 3.7 out of 5 by 29 reviewers
The Bad
- No published pricing information available
- No detailed review text provided to assess day-to-day care
AI-generated from reviews and community data.
Catalina Island Health is a senior living community in Avalon, California offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Laundry Service and Emergency Call System. Families rate it 3.7 out of 5 across 29 reviews.
About Catalina Island Health
Catalina Island Medical Center D/P Snf is a skilled nursing / long term care community in Avalon, California. The community is licensed for up to 8 residents.
Families rate Catalina Island Medical Center D/P Snf 3.7 out of 5 based on 29 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care at Catalina Island Health
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Housekeeping
- Laundry Service
- Medication Management
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me ChooseReviews of Catalina Island Health
3.7overall · 29 ratings combined
3.7★ on Google (29)
Nancy Shaffer
Mar 2026
Very poor experience. They don’t answer the phone or return phone calls. The front desk makes a “one issue appointment” even when you tell them you have multiple issues. Locals report poor experiences as well. Best to go to the mainland if at all possible.
Ashlee Gribble
Mar 2026
During our camp, we had a student with a broken arm, which required a visit to the ER. I have six years of hospital experience, so I’m familiar with medical care, and I can honestly say this was the best ER experience I have ever had.<br><br>Dr. Guy was exceptional—caring, professional, and reassuring. The nurse was friendly and attentive, making the whole process much less stressful. The x-ray director was also fantastic: helpful, kind, and even went out of his way to give us a ride back to the pier at 11:30 pm so we could catch the boat back to camp.<br><br>The efficiency was incredible—our total ER visit, including a closed reduction, took only 2 hours and 5 minutes. The entire team made what could have been a stressful situation smooth, safe, and comfortable.
Stãr
Feb 2026
Customer Support
Libbie Neale
Feb 2026
You all went above and beyond helping us on Feb 2 monday when we brought my husband Rick Neale by ambulance in the early morning with appendicitis. Ebony and Ivory (👍😊❤️) took such good care of us. We will never forget you all including the ambulance crew and med evac that took us to Torrance Medical. Everyone was caring and helpful at a time when Rick and I were on vacation and scared to death with a serious medical emergency. Love to you all. Libbie Neale<br>PS We are back home in SLC, Utah and Rick is doing great,
Government Inspection History
3 inspection visits in the last three years, 27 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
May 8, 2025Fire Safety StandardHealth Standard8 citations
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 7, 2025
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 7, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 7, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 7, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2025
Observe each nurse aide's job performance and give regular training.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2025
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2025
May 10, 2024Fire Safety StandardHealth Standard7 citations
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 24, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 24, 2024
Have simulated fire drills held at unexpected times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 24, 2024
Have power receptacles that are properly grounded.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 24, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 29, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 29, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 29, 2024
May 19, 2023Fire Safety StandardHealth Standard12 citations
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 20, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 20, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 20, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 21, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 21, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 21, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 21, 2023
Implement a program that monitors antibiotic use.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 21, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2023
Implement emergency and standby power systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2023
Post nurse staffing information every day.
Severity C of L: potential for minimal harm, widespreadCorrected Jun 21, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Catalina Island Health offer?
Catalina Island Health offers Skilled Nursing / Long Term Care.
Where is Catalina Island Health located?
Catalina Island Health is located at 100 Falls Canyon Rd in Avalon, California.
What do families say about Catalina Island Health?
There is limited detailed feedback available for Catalina Island Medical Center D/P Snf, though it holds a 3.7 out of 5 rating from 29 Google reviews. The community is a small, hospital-based skilled nursing facility located in Avalon, California.
How did Catalina Island Health do on recent health and safety inspections?
Catalina Island Health had 3 government inspection visits in the last three years, with 27 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Catalina Island Health?
Submit the Request Information form on this page to connect with Catalina Island Health and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Catalina Island Health? Claim this listing to update photos, pricing, and details. It's free.