99 Park Street
4.1(222 ratings)· Brookline average: 4.3
1 / 5CMS Care Compare
CareOne at Brookline is a skilled nursing and rehabilitation facility near Boston's hospitals, offering therapy and specialized medical programs alongside a dedicated memory care unit. Most reviewers praise the nursing staff's warmth, communication, and cleanliness, though one serious complaint describes ignored medical issues and unresponsive management.
AI-generated from reviews and community data.
Care One At Brookline is a senior living community in Brookline, Massachusetts offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.1 out of 5 across 222 reviews.
CareOne at Brookline is a skilled nursing facility providing rehabilitation and specialized medical care in Brookline, Massachusetts. Located near Coolidge Corner and Boston's acute care hospitals, the facility offers physical, occupational, and speech therapy seven days a week, along with access to a broad range of medical specialists. The facility uses automatic medication dispensing to help ensure residents do not miss doses.
The community operates Harmony Village, a specialized memory care service for individuals living with Alzheimer's disease, Lewy body dementia, and other types of dementia and memory loss. CareOne provides comprehensive cardiac care programs, complex medical care for chronic conditions, individualized diabetes management, orthopedic rehabilitation, pulmonary rehabilitation, wound care management, and stroke recovery services. The facility also offers respite care to provide temporary relief to caregivers.
CareOne's physician-led programs are tailored to each patient to support recovery and help residents return to life as soon as possible. The facility provides specialized conditions requiring around-the-clock care and helps people leaving the hospital get back on their feet and return to full health.
Brookline is a charming town in Norfolk County located just a few minutes outside of Boston. The community features various arts and cultural attractions, including the Puppet Showcase Theater, New England's only puppet theater, and offers a vibrant, family-friendly environment where residents feel safe and entertained.
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Help Me Choose4.1overall · 222 ratings combined
4.1★ on Google (222)
Nia Lamrock
Jul 2026
Fight for your family member not to be sent here. They ignore medical issues, don’t answer phones. Must be poorly funded and understaffed, so it likely isn’t all on the staff but upper management. They ignored my father having a cute delirium and we had to call ER for him as directed by PCP due to them ignoring the issue and letting it get worse
G. Wilson
Mar 2026
My mother-in-law had a broken hip and sepsis and needed rehab services for strengthening and IV therapy. We decided to go to Careone at Brookline. We couldn’t be happier with the professional nursing services we received, the nursing staff was friendly, caring and definitely knowledgeable. I highly recommend this place!
Ben O
Mar 2026
I have provided ministerial volunteer services to residents at many care centers; i must say that the level of care and the interactions between the staff and the residence that i witnessed at this facility was impressive. The friendly atmosphere; the friendly conversation engagement that i witnessed was beyond any that i have encountered. The cleanliness of the center was another thing that stood out. Thank you Ms Charmaine for your invitation. It was really a blessing!!
Samantha Lamarre
Mar 2026
The facility is always clean and well-maintained. Communication is excellent, and we always feel informed, respected, and involved in care decisions. It gives our family so much peace of mind knowing our loved one is safe, valued, and truly cared for.
Erin Abreu
Mar 2026
The staff there are very nice and pleasant. But the nurse who stood out the MOST was Jinnette. She treated my father amazing. She was always in a good mood, anything my father needed she was always there to give it to him. She communicated well with the family. Gave us updates on him every so often. Shes just amazing. And if i had do this experience with my father again, id do it again at this same place with the very same staff. Thank you From the Abreu Family
4 inspection visits in the last three years, 40 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 15, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 15, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 15, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 15, 2026
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 15, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 15, 2026
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 15, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 24, 2025
Install properly constructed and protected linen or trash chutes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 24, 2025
Have elevators that firefighters can control in the event of a fire.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 24, 2025
Install corridor and hallway doors that block smoke.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 24, 2025
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 24, 2025
Conduct risk assessment and an All-Hazards approach.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 24, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 30, 2024
Honor the resident's right to organize and participate in resident/family groups in the facility.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 30, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 30, 2024
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 30, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 30, 2024
Keep residents' personal and medical records private and confidential.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 30, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 24, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 30, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 30, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 30, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 30, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 30, 2024
Provide activities to meet all resident's needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 30, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 30, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 30, 2024
Provide care or services that was trauma informed and/or culturally competent.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 30, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 30, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 30, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2023
Provide routine and 24-hour emergency dental care for each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2023
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2023
Assist a resident in gaining access to vision and hearing services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2023
Post nurse staffing information every day.
Severity C of L: potential for minimal harm, widespreadCorrected Dec 20, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Care One At Brookline offers Skilled Nursing / Long Term Care.
Care One At Brookline is located at 99 Park Street in Brookline, Massachusetts.
CareOne at Brookline is a skilled nursing and rehabilitation facility near Boston's hospitals, offering therapy and specialized medical programs alongside a dedicated memory care unit. Most reviewers praise the nursing staff's warmth, communication, and cleanliness, though one serious complaint describes ignored medical issues and unresponsive management.
Care One At Brookline had 4 government inspection visits in the last three years, with 40 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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