Ifeoma Ogbatue
Oct 2024
Great establishment. Great and exceptional care for not only their patients but to their staff as well. Would highly recommend for any type of in home patient care.
California Home Health Agency
11860 Magnolia Ave Ste j3.9(13 ratings)· Riverside average: 4.2
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Quick Facts
- Medicare quality
- Certified, not yet rated
- Medicare certified
- Since 2014
- Language support
- Spanish-speaking office staff and nurses available
- Ownership
- Locally owned and operated home health agency
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviewers largely describe California Home Health Agency as caring and responsive, praising the staff's professionalism and communication. A few reviewers highlight the availability of Spanish-speaking staff, while one detailed complaint raises serious concerns about record-keeping and customer service.
What reviewers praise
- Staff described as kind and professional
- Fast response and good communication
- Spanish-speaking office staff and nurses
- Comprehensive therapy and nursing services offered
- Locally owned and operated agency
What reviewers flag
- One report of documentation errors and unresponsive supervisors
- One account of being unable to reach agency after hours
AI-generated from reviews and community data.
California Home Health Agency is a home health agency serving Riverside, California offering At-Home Care and Home Health. Families rate it 3.9 out of 5 across 13 reviews.
About California Home Health Agency
California Home Health Agency is a home health care provider located in Riverside, California. The agency is locally owned and operated and offers comprehensive services including skilled nursing, home health aide support, physical therapy, occupational therapy, medical social services, and speech therapy.
The agency primarily serves seniors who wish to remain independent while aging in place, homebound individuals requiring assistance, and patients recovering from illness or injury. California Home Health Agency emphasizes that home care allows individuals to receive health care services in the comfort of their own home while maintaining control over their care.
The agency is committed to designing services that ease daily life, provide peace of mind, and improve quality of life. California Home Health Agency stresses the importance of preserving patient independence, privacy, and dignity through compassionate care delivered in the home setting.
Types of Care at California Home Health Agency
At-Home CareHome Health
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Help Me ChooseReviews of California Home Health Agency
3.9overall · 13 ratings combined
3.9★ on Google (13)
Janelle Horton
Jul 2023
California home health says, I refused and signed form stating that I refused physical therapy and documentation was sent to my health plan. That's a l-i-e. I called my health plan, they don't have physical therapy notes. Spoke to supervisor, who found me on there system, the man that came to do evaluation is not from California home health, there are similar home health name, like California health home, looked up that name on the internet, does not exist. Supervisor kept saying, call your insurance to get authorization, supervisor hung up on me. On 7/24/2023 spoke to John, he said, can't find you in our system, will leave message for Director, he answers phone after hours, asked if he was the answering service, he said, "no." They close at 5 pm, I called before 5 pm, he hung up on me. Don't waste your time, go elsewhere. L-i-e-s, L-i-e-s, L-i-e-s.
zacktoldyou
Jan 2020
Very friendly staff. They are fairly fast at responding, good communication, the nurses are super kind and proper. Super happy they have Spanish speaking office staff and nurses.
judith nwachukwu
Dec 2019
Best home health that provide high quality care. Their staffs are passionate and professional. I highly recommend this home health they are awesome.
ItsBren Bren
Mar 2018
The staff here is awesome! Great home health for anyone that needs care at home!
Medicare Quality of Care
California Home Health Agency is a Medicare-certified home health agency (certified since 2014). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
Not yet rated. Medicare needs a minimum number of recent patients before it publishes a star rating.
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
Service area
California Home Health Agency reports serving 10 ZIP codes, including San Bernardino, Riverside, Corona, Fontana, Moreno Valley, Perris, San Jacinto. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 059615. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does California Home Health Agency offer?
California Home Health Agency offers At-Home Care and Home Health.
How much does California Home Health Agency cost?
California Home Health Agency has not published its pricing. For context, communities in Riverside that publish rates start around $4,700 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Where is California Home Health Agency located?
California Home Health Agency is located at 11860 Magnolia Ave Ste j in Riverside, California.
What do families say about California Home Health Agency?
California Home Health Agency carries a 3.9 out of 5 rating from 13 Google reviews. Reviewers largely describe California Home Health Agency as caring and responsive, praising the staff's professionalism and communication. A few reviewers highlight the availability of Spanish-speaking staff, while one detailed complaint raises serious concerns about record-keeping and customer service. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from California Home Health Agency?
Yes. California Home Health Agency is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits.
Do I need a referral to use California Home Health Agency?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit California Home Health Agency?
Submit the Request Information form on this page, or contact California Home Health Agency directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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