Chelsey Laughlin
Apr 2026
Very friendly staff..very caring towards their residents ...
1 / 5California CDSS
Most reviewers describe The Burlington Assisted Living as warm, caring, and well-led, with staff who go out of their way for residents and a scenic setting overlooking mountains and a lake. One reviewer, however, described a tour experience with a staff member who was rude, impatient, and dismissive of a mobility issue, raising concerns about consistency in how visitors and possibly residents are treated.
AI-generated from reviews and community data.
The Burlington Assisted Living is a senior living community in Wofford Heights, California offering Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.4 out of 5 across 10 reviews.
The Burlington Assisted Living is a 22-bed assisted living community in Wofford Heights, California. It serves older adults who need support with daily activities in a residential setting.
Most families praise the staff's compassion and attentiveness, describing them as kind-hearted and dedicated to residents' comfort. The location, overlooking mountains and a lake, is highlighted as a genuine draw. Leadership appears stable, with families noting the administrator's visible commitment to both operations and team morale. One family wrote, "they treat the residents like family."
One family reported a notably poor tour experience with an impatient and dismissive staff member, which stands in sharp contrast to the broader pattern of positive feedback. This single critical review suggests variability in how prospective residents are sometimes treated during intake.
The community holds a 4.4 out of 5 Google rating based on 10 reviews. Most feedback clusters at the top end, though that isolated negative experience deserves consideration for anyone evaluating the home.
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Help Me Choose4.4overall · 10 ratings combined
4.4★ on Google (10)
Chelsey Laughlin
Apr 2026
Very friendly staff..very caring towards their residents ...
Carlene Reinke
Apr 2026
I cannot say enough good things about Burlington Assisted Living. The staff here are absolutely incredible! They are truly a great bunch of people—kind-hearted, fun, and deeply caring. It is so comforting to see how they consistently go above and beyond to make sure everyone is comfortable, happy, and well taken care of. They treat the residents like family. On top of the outstanding care, the location is absolutely beautiful. The surroundings provide such a peaceful and uplifting environment. If you are looking for a place with a compassionate team and a lovely atmosphere, I highly recommend Burlington Assisted Living!
Geneva Thorpe
Apr 2026
I have had a wonderful experience with Burlington Assisted Living. The administrator does an amazing job keeping everything running smoothly and truly cares about both the staff and residents. It’s clear that there is strong leadership and a genuine commitment to providing quality care. The caretakers are compassionate, attentive, and hardworking. They go above and beyond to make sure residents feel comfortable, safe, and valued every day. Their kindness and dedication really stand out. The residents are also what make this place so special. There is a warm, welcoming environment where everyone is treated with respect and dignity, and you can really feel the sense of community. Overall, Burlington Assisted Living is a great place with caring staff, supportive leadership, and wonderful residents. I would definitely recommend it to anyone looking for a positive and nurturing environment. Don't forget the amazing views of the mountains and the lake ❤️❤️
Diannia Glass
Dec 2025
Staff are very friendly and compassionate, Great location, beautiful views of mountains and the lake
Jane Sawyer
Sep 2025
I had arranged for a tour there. The woman who took me on it was beyond rude; defensive and hostile; I felt unwelcome. We walked down this hallway. I am in a lot of pain when I walk so I can't walk fast at all, but she walked very fast leaving me far behind; impatient that I didn't keep up with her pace. That woman being so mean and abusive raises all my red flags. I can't help but wonder what really goes on there. I sincerely hope that all who check out this place do it very carefully. I did not get good vibes from the place, and it makes me sad for the people there.
The Burlington Assisted Living offers Assisted Living.
The Burlington Assisted Living is located at 13 Sycamore Dr in Wofford Heights, California.
Most reviewers describe The Burlington Assisted Living as warm, caring, and well-led, with staff who go out of their way for residents and a scenic setting overlooking mountains and a lake. One reviewer, however, described a tour experience with a staff member who was rude, impatient, and dismissive of a mobility issue, raising concerns about consistency in how visitors and possibly residents are treated.
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