Wendy Lou Pollock
May 2026
Excellent nursing center. Everybody we encountered had a great attitude and cared sincerely about the patients
Buena Park Nursing Center
8520 Western Avenue
4.2(98 ratings)
1 / 5Quick Facts
- Total units
- 143
- Medicare rating
- 2 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 143
- Therapy services
- On-site physical, occupational, and speech therapy
- Visiting policy
- Reported 45-minute, one-visitor-at-a-time visiting limit
CMS Care Compare
What Families Think
Reviews for Buena Park Nursing Center are sharply divided. Several families praise the clean environment, friendly staff, and rehabilitative care their loved ones received, while other reports describe serious lapses in basic care, slow response to call requests, and a restrictive visiting policy that upset families with critically ill patients.
The Good
- Reviewers describe environment as clean with good air circulation
- Staff described as friendly and welcoming
- Praised for professionalism and sincere support toward patients
- Comprehensive physical, occupational, and speech therapy offered
- Some families report strong relief and trust in care
The Bad
- One report of staff not responding to a patient's call button
- One detailed account of neglected hydration, diet, and fall-risk monitoring
- One reviewer described a strict 45-minute, one-visitor visiting policy
- One reviewer described unpleasant smell and poor overall appearance
AI-generated from reviews and community data.
About Buena Park Nursing Center
Buena Park Nursing Center is a skilled nursing facility located in Buena Park, California, serving Orange County. The center provides comprehensive nursing care with a multidisciplinary team including nurses, therapists, dietitians, and social workers dedicated to meeting each patient's unique needs.
The facility offers a full range of individualized care services, including rehabilitative nursing and comprehensive physical, occupational, and speech therapy. The center emphasizes personalized support for each resident's journey to wellness and recovery.
Buena Park Nursing Center focuses on guiding patients and families through the transition process from admission through discharge. The staff is committed to ensuring patients and families feel included, informed, and confident in their care decisions throughout their stay.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
4.2overall · 98 ratings combined
4.2★ on Google (98)
Connie Kim
Feb 2026
Environment is super clean and good air circulation. All the staffs are friendly and welcoming . They have a valet service too. I feel very comfortable to leaving my family in here.
Kang Shin
Dec 2025
My mother has been in Buena Park Nursing Center for a while. She has been taken care of well by the staff there. I am quite relieved and am thankful for their professionalism and sincere support towards the patients. I strongly recommend this place to others who need to provide nursing and rehabilitation for their loved ones. Thanks again to the staff of BPNC.
Jason Kim
Dec 2025
I visited this facility to see sister in law today. She has had a difficult eating, so she lost almost 40 to 50 lbs for few months. She has no sibling for her life. Today I pushed the red button to call a staff to a warm water as patient request by the her bed. Several times, no one of staff responds at all. It seems ignorant to the patient. If she is one of their family, they have to respond the request rightway. They work here for the patient.
Nataly Rodriguez
Jun 2022
My father was sent here by his case worker 5 days after having a stroke. The place smelled bad, looked like a 3rd world clinic, and was 95% elderly patients. We did not want to leave him alone here and were allowed to stay almost the first 2 days but then we were met with the ridiculous 45 minute only one at a time visiting period policy. We spoke to the director, administrators, and doctor expressing great discomfort about leaving him there alone to no avail. The next day when we get there his bed is all the way up with the remote on the ground, even though he was a fall risk, and his blood sugar is high because they had neglected to give him water and gave him food that was bad for his kidney failure. We finally get a room at a better facility and 30 seconds after we arrive the staff there diagnose him with pneumonia and he is rushed back to the hospital. This is absolutely neglectful and this facility deserves to be shut down. I don’t know who created the 45 minute policy but it is criminal to keep a family away from their loved one like this. He is not some old guy roaming about the halls. He is a stroke victim with diabetes, stage 4 cancer, and kidney failure. The care they provided and their unwillingness to let us take care of him disgusts me. I do not recommend ANYONE come here if you actually care about your love one’s well being and safety.
Frequently Asked Questions
What types of care does Buena Park Nursing Center offer?
Buena Park Nursing Center offers Skilled Nursing / Long Term Care.
Where is Buena Park Nursing Center located?
Buena Park Nursing Center is located at 8520 Western Avenue in Buena Park, California.
What do families say about Buena Park Nursing Center?
Reviews for Buena Park Nursing Center are sharply divided. Several families praise the clean environment, friendly staff, and rehabilitative care their loved ones received, while other reports describe serious lapses in basic care, slow response to call requests, and a restrictive visiting policy that upset families with critically ill patients.
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