1 / 5CMS Care Compare
Families describing stays at Brookfield Healthcare Center consistently praise the warmth and attentiveness of the nursing and rehab staff, along with cleanliness and organization of the facility. Reviewers frequently mention specific staff members by name, suggesting a personal, relationship-driven care experience for both short-term rehab and long-term residents.
AI-generated from reviews and community data.
Brookfield Healthcare Center is a senior living community in Downey, California offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.9 out of 5 across 470 reviews.
Brookfield Healthcare Center is a nursing home offering short-term rehabilitation and long-term care in Downey, California. The facility provides both short and long-term rehabilitation tailored to individual needs, supported by a staff that works with residents, families, and healthcare providers to create comprehensive care and treatment plans.
The center combines evidence-based therapeutic approaches with hands-on care to help residents regain strength and mobility. Staff emphasize personalized service designed to make stays comfortable, safe, and therapeutic.
Brookfield Healthcare Center features a wide variety of activities throughout the month, with a monthly activity calendar offering options designed to keep residents active. The facility has earned a 5-star overall rating from Medicare.gov.
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Help Me Choose4.9overall · 470 ratings combined
4.9★ on Google (470)
Samantha Bicera
Jun 2026
Brookfield Healthcare Center provides excellent care and support. The staff is always friendly, compassionate, and willing to go the extra mile to make patients feel comfortable. The facility is clean, organized, and has a welcoming atmosphere. It’s clear that the team genuinely cares about the well-being of the people they serve. I highly recommend Brookfield Healthcare Center to anyone looking for quality care and a supportive environment.
Francez Tupil
Jun 2026
The staff at Brookfield Healthcare Center are kind, professional, and attentive. From what I observed, they genuinely care about the residents and take the time to make sure everyone is treated with respect and patience. The facility is clean and well-maintained, and communication with staff has been smooth. Overall, it feels like a place where people are looked after properly, and that brings a lot of peace of mind to families.
Patricia Meza
Mar 2026
My mother was diagnosed with peripheral arterial disease a few years ago. Unfortunately last month in February she had to have her second leg removed. This was so devastating for her and our family. They told us that she would have to undergo physical therapy for upper body strength and lower extremities for prosthesis. They gave us a few options as far as where we wanted our mother to go. We went to see a few facilities, but there was one that really stood out to me. It was Brookfield Health Center. As soon as I walked in everyone greeted me with a smile even the patients were greeting me and had smiles on their faces. This place was so bright and clean hallways were so clean it looked so organized. The receptionist Madison welcomed me and gave me and my daughters a great tour of the facility. She was so informative and took time to answer all our questions. She was wonderful. She just added more to us making our decisions to choose Broookfield. I also had the pleasure of meeting Mari Cris she is the social service director at Brookfield. She was awesome. From the time I met her I felt she was not only doing her job but she showed she really cared about my mothers care. That meant a lot to me. She understood and took time to listen to my concerns and worries. I know I can count on her expertise whenever I need her. She is good at what she does. The nursing care is amazing. Juana Carpió was so kind and helpful towards my mothers care. She gave my mother the best sponge baths. She always made sure my mom was comfortable and happy. Thank you Brookfield staff for all your hard work a dedication. Your the best.⭐️⭐️⭐️⭐️⭐️
Patty Patton
Mar 2026
Best beautiful facility ever. I am a patient here and I highly recommend it. Ive been to other nursing homes before but brookfield truly tops them all. I've never experienced excellent care. Rehab is amazing, nurses staff, administration and the kitchen staff. The atmosphere here feels like one big family. The receptionists are all lovely and welcoming, Jessica always helps me when i need assistance with my phone! Amazing facility i recommend it to anyone looking to place a loved one here!
Debbie Corbin
Jan 2026
The staff strives for excellence and helpfulness. I have my mom there and she was nervous to go to a healthcare home. They greeted her with a loving smile and made her feel very welcome in her arrival. If you need this type of care for a loved one please take a tour and see what they have to offer. Extremely clean, warm friendly people and great care. Wonderful activities.
6 inspection visits in the last three years, 38 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 19, 2025
Ensure that residents are free from significant medication errors.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 26, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 26, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 26, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 26, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 26, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 26, 2025
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2025
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 8, 2025
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 8, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 4, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 4, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 4, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 4, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 4, 2024
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2024
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2024
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2024
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 4, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 4, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 4, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 4, 2024
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 4, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 21, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedCorrected Nov 9, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 9, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 9, 2023
Keep all essential equipment working safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 9, 2023
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 9, 2023
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 5, 2023
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 5, 2023
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 9, 2023
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 9, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 17, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Brookfield Healthcare Center offers Skilled Nursing / Long Term Care.
Brookfield Healthcare Center is located at 9300 Telegraph Road in Downey, California.
Families describing stays at Brookfield Healthcare Center consistently praise the warmth and attentiveness of the nursing and rehab staff, along with cleanliness and organization of the facility. Reviewers frequently mention specific staff members by name, suggesting a personal, relationship-driven care experience for both short-term rehab and long-term residents.
Brookfield Healthcare Center had 6 government inspection visits in the last three years, with 38 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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