MyLivingChoice

Brookdale Norman

1701 E Alameda St

4.5(28 ratings)· Norman average: 4.1

Part of Brookdale Senior Living · 476 communities · 4.3★ average

Brookdale Norman, photo 11 / 6

Quick Facts

Licensed capacity
39 residents

California CDSS

Home health arrangement
Community has its own in-house home health service
Rent increases
One report of rent increasing over 10% yearly

What Families Think

Brookdale Norman receives mostly enthusiastic reviews, with families praising long-tenured staff who form close personal bonds with residents, especially through end-of-life care. However, a minority of reviewers describe serious care failures, communication problems, and pricing concerns that families should weigh carefully.

The Good

  • Long-tenured staff who know residents personally
  • Praised for end-of-life and hospice-level care
  • Continued care as needs increase, avoiding nursing home transfer
  • Kept residents COVID-free through strict protocols
  • Many named staff repeatedly thanked by families
  • Food quality frequently praised by residents and families

The Bad

  • One report of severe neglect leading to hospitalization for dehydration and UTI
  • One reviewer called nursing staff unprofessional and dismissive of complaints
  • One report of aggressive rent increases over 10% per year
  • One reviewer described director and corporate responsiveness as poor

AI-generated from reviews and community data.

Brookdale Norman is a senior living community in Norman, Oklahoma offering Assisted Living, Independent Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.5 out of 5 across 28 reviews.

About Brookdale Norman

Brookdale Norman is an assisted living, independent living, and skilled nursing facility in Norman, Oklahoma. The community serves residents across multiple care levels, from those seeking independent housing to those requiring around-the-clock skilled care.

Families consistently highlight the emotional depth of care at Brookdale. Staff members are described as genuinely invested in residents' wellbeing, one family noted that caregivers "didn't step back, they stepped closer" during end-of-life care. The facility earned recognition for its pandemic response, moving quickly to vaccinate residents and staff and closing to protect health when other facilities reported outbreaks. Families also praise the cleanliness of the facility, the quality of meals prepared on-site, and the warmth of the daily atmosphere. Multiple families named individual staff members, nurses, food service, and aides, as dedicated and compassionate.

A minority of reviews raised concerns about administrative issues, including contract terms, pricing increases, and inconsistent communication from certain staff members. These contrasting experiences suggest quality of care can vary depending on individual circumstances and staff interactions.

Brookdale Norman holds a 4.5 out of 5 rating across 28 Google reviews, with the majority of families expressing deep gratitude for the care and attention their relatives received.

Types of Care at Brookdale Norman

Assisted LivingIndependent LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

Reviews of Brookdale Norman

4.5overall · 28 ratings combined

4.5★ on Google (28)

Kelley Feb 20

Apr 2026

via Google

Update. My mother lived at Brookdale Norman for twenty-two months, and somewhere along the way, the staff stopped being caregivers and became family. When we were losing her, they didn’t step back — they stepped closer, crying right alongside us, caring for us while they cared for her. I expected to grieve my mother. What I didn’t expect was how much I would miss Brookdale — those familiar faces, that place that had held our family through the hardest season of our lives. You don’t just lose your person. Sometimes you lose the whole world that was built around loving them.<br><br>Finding the right assisted living facility is a daunting task. It isn’t something anyone does often and it is usually time constrained. From the time I made my first inquiry, I could tell Brookdale Norman was a caring, proactive team who had our best interests in mind. My mother has now lived at Brookdale Norman for nine months and she proudly calls it home. And my peace of mind is higher than it has been in years. I can’t imagine a nicer assisted living facility and I also know they will care for her as her needs change which is a great relief.

Earnie Bell

Feb 2026

via Google

Some nice staff there but the director Chris is terrible. Pricing is crazy expensive for 1970’s property with rent increasing over 10% per year. Directors listening and problem solving skills are below average. There contracts are over the top abusive. Good luck getting their corporate office to answer the phone.<br><br>Just an over priced facility with terrible administration. Caring for older parents is hard enough with out having to deal with difficult Administration.

Gathan Graham (pianoman)

Jan 2025

via Google

Naomi and her team are AWESOME! She truly cares about her residents. Everyone seems very happy and they always tell me the food is GREAT!

SoCal Retired

Dec 2024

via Google

Thanks for taking good care of my 93 yo Dad Dollar Bill Miller in Rm 133 ! Happy Holidays xmas 🎅🏼🤶🏻🎄🎁 🍽️ 🧺

Milliére Milieux

Dec 2024

via Google

Thanks for taking good care of my 93 yo Dad Dollar Bill Miller in Rm 133 ! Happy Holidays xmas 🎅🏼🤶🏻🎄🎁 🍽️ 🧺

Request information

Ask about availability, pricing, or a tour. Your details go only to Brookdale Norman, never sold or shared.

Frequently Asked Questions

What types of care does Brookdale Norman offer?

Brookdale Norman offers Assisted Living, Independent Living and Skilled Nursing / Long Term Care.

Where is Brookdale Norman located?

Brookdale Norman is located at 1701 E Alameda St in Norman, Oklahoma.

What do families say about Brookdale Norman?

Brookdale Norman receives mostly enthusiastic reviews, with families praising long-tenured staff who form close personal bonds with residents, especially through end-of-life care. However, a minority of reviewers describe serious care failures, communication problems, and pricing concerns that families should weigh carefully.

How can families visit Brookdale Norman?

Submit the Request Information form on this page to connect with Brookdale Norman and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Brookdale Norman? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Norman.

Prefer to stay home?

Home care agencies serving Norman bring help to the house: daily living, companionship, and respite for family caregivers.