CMS Care Compare
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Most reviewers describe Broadway Healthcare Center as a skilled nursing facility where staff, therapists, and administration go out of their way to support recovery and communicate with families. One detailed negative review describes serious concerns about medical monitoring and responsiveness that led to a tragic outcome. Overall the community earns strong marks from the majority of reviewers for rehab-focused care and staff attentiveness.
AI-generated from reviews and community data.
Broadway Healthcare Center is a senior living community in San Gabriel, California offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.5 out of 5 across 20 reviews.
Broadway Healthcare Center is a 59-bed skilled nursing facility in San Gabriel, California that provides around-the-clock professional nursing care and rehabilitation services. The facility offers individualized care plans designed to maximize residents' functional independence in a home-like setting.
The center's rehabilitation services include physical therapy focused on lower body strength and balance, occupational therapy for functional mobility and extremity strengthening, and speech therapy for speech and swallowing difficulties. Long-term residents requiring specialized restorative nursing receive comprehensive medical and rehabilitation services tailored to their specific goals.
Broadway Healthcare Center's life enhancement department provides both group and individually tailored activities, with programming that reflects Asian and American cultural interests. The facility emphasizes dining as part of the recovery plan, offering both Asian and American menus in an inviting atmosphere designed to enhance social interaction and overall well-being.
The facility holds a 4-star rating from Medicare.gov and maintains a professional staff including physicians, therapists, nurses, and rehabilitation specialists dedicated to resident care and comfort.
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Help Me Choose4.5overall · 20 ratings combined
4.5★ on Google (20)
Jack Lee
May 2026
I can't even begin to tell you about this nursing home. The staff is great, the admin is nice. They helped me get my mother back home. And for that, they deserve all the praise and support. If you have folks here, they are in good hands.
Phillip Grimes
Jul 2025
After undergoing bladder cancer surgery, I needed two weeks of skilled nursing care, and I couldn’t have asked for a better experience than at Broadway Health Center in San Gabriel. From the moment I arrived, the entire team made me feel safe, supported, and truly cared for. I required 24-hour observation, regular ostomy bag changes, and consistent physical therapy, and every aspect of my care was handled with professionalism and compassion. The nurses were always attentive, and the care staff regularly checked in to make sure I was comfortable and had everything I needed. A heartfelt thank you to Demi, Yesenia, and the entire nursing staff—you were incredible. Physical therapy was an essential part of my recovery, and I owe so much to French and Berenice, who pushed me in the best way possible. Thanks to their daily sessions and encouragement, I was up and walking in no time, steadily reaching all my rehab benchmarks. Their motivation and expertise made a huge difference in my progress. Broadway Health Center isn’t just a skilled nursing facility—it’s a place where people genuinely care. I’m so grateful for the extraordinary care I received during a very vulnerable time.
Sophia Tashjian Mejia
Jun 2025
I am unable to fully express my deep gratitude and thanks to all of the wonderful staff at Broadway Healthcare Center for taking such great care of my mother last month. After my mother had been in and out of the hospital for a month, she was transferred to Broadway to recover and learn how to walk again. Everyone from the kitchen staff, the cleaning staff, the office staff, the CNA's, the LVN's, and RN's greeted my mother when they would see her and they all treated my mother with such respect and great care. Everyone took the time to listen and accommodate my mother's needs and well as my family's requests. We always felt heard. We always felt valued. We always felt welcomed. The PT/OT staff were warm and welcoming. They took the time to really work with my mother on the things that she needed and if we mentioned something new that she needed to work on, they accommodated immediately. They even worked on car transfers when they found out it was time to discharge my mother. I am forever grateful to everyone at Broadway for taking care of my mom and my family during this difficult time.
Malloree Heng
Apr 2025
Broadway Healthcare Center team members are full of hardworking, dedicated and passionate professionals.They are attentive, caring and supportive to their patients. We couldn’t have been happier with their services and upkeep to the center. While visiting my father, I constantly see their cleaning, water/food service crew, nurses, Physical Therapists (Bernice and Jed), administrative team(Rudy & Rithy) and Social services(Pia) are always moving about with cheerful smiles. As tired and exhausted they looked, they always responded to us with pleasantness and cheerful smiles. At times, I wished I can just give them hugs and tell them that they are doing a great job! My sister and I appreciate them going to extra miles to keep my father well and back to his health. We want to thank Rithy, Rudy, Vic and Pia V, SSD who went above and beyond to make the transition of our father’s discharged a smooth one. Pia, we appreciate your efforts in setting up appointments for us to ensure our father has the appropriate home care and services when he returned home. You have no ideas how helpful and convenient this has helped us who are not familiar with the process. Again thank you all very much from the bottom of our hearts. Although we do not want to see you any time soon but if we need to, we will definitely go back to Broadway Healthcare Center.
Cecilia L Wong
Mar 2025
They could have put more attention to my mom lungs when she said she couldn't breath, when i described them how she felt, she felt like drowning. When she was taken to the emergency room, she had lung edema..then passed away a couple of days later. Also they knew my mom has water build up from her heart problem cause the first time she was admitted my mom was all swollen and they gave her water pill to flush it, which help her. They should have advise us of a less consumption of fluids so that it would not happen again. Also as soonest they saw the symptom again, such as the swollen feet and legs, shouldl immediately know it was the water build up on my mom's body again. I'm learning all of this now through researching.. My mom had the symptoms of the after edema. 1. Feeling restless and that something bad would happen. 2. Short of breaths while walking or lying flat. All of these plus dealing with the death of my dad, which was 2 days after she was released from the hospital. Her primary doctor, Dr. Chen doesn't do visit to his patients at nursing homes, why?, he is getting paid to see and care for patients!! If you could have your parents at home is the best!!. The warmth and love of family is unreplaceable. Also, nurses at nursing homes don't have the medical knowledge they should. I called during weekends during the day no one ever answer, night time, sometimes. Administration said that they don't have a receptionist, I said I'm not asking for a receptionist, just anyone to answer. I needed this cause my mom will call me for something she needs cause of the language barrier. The Administration would not understand, then he would go on saying that they will take care of things and that they will call me. They will call u, yes, when it is too late. When there is a death. All doctors are not to save lives only the ones in ER. They are all to enrich the pharmaceutical companies and themselves.all these doctors should give the medication they give to the patients to their own mothers, so they can see them died from it. Stagec4th kidney is reversible..baking soda will help for that..as I researched it. Drs know it. For Diabetes it is the worse place the food is pure carbohydrates and sweet. My mom Diabetes got worse making her 4th stage kidney to almost dyalisis when she died, I told them about the food, but they did not make any changes.
3 inspection visits in the last three years, 54 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 6, 2026
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 27, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 27, 2026
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 27, 2026
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2026
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2026
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2026
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2026
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2026
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2026
Have generator or other power source capable of supplying service within 10 seconds.
Severity C of L: potential for minimal harm, widespreadCorrected Feb 9, 2026
Have simulated fire drills held at unexpected times.
Severity C of L: potential for minimal harm, widespreadCorrected Feb 27, 2026
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Severity B of L: potential for minimal harm, patternCorrected Feb 27, 2026
Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
Severity B of L: potential for minimal harm, patternCorrected Feb 27, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedCorrected Feb 14, 2025
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 23, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 14, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 24, 2025
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2025
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2025
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2025
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2025
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Severity B of L: potential for minimal harm, patternCorrected Jan 24, 2025
Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
Severity B of L: potential for minimal harm, patternCorrected Jan 24, 2025
Post nurse staffing information every day.
Severity B of L: potential for minimal harm, patternCorrected Feb 14, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 12, 2024
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 12, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 12, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 12, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 12, 2024
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 12, 2024
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 15, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2024
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2024
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 15, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 15, 2024
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2024
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2024
Provide emergency officials' contact information.
Severity C of L: potential for minimal harm, widespreadCorrected Feb 15, 2024
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Severity B of L: potential for minimal harm, patternCorrected Feb 12, 2024
Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
Severity B of L: potential for minimal harm, patternCorrected Feb 12, 2024
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Broadway Healthcare Center offers Skilled Nursing / Long Term Care.
Broadway Healthcare Center is located at 112 E. Broadway in San Gabriel, California.
Most reviewers describe Broadway Healthcare Center as a skilled nursing facility where staff, therapists, and administration go out of their way to support recovery and communicate with families. One detailed negative review describes serious concerns about medical monitoring and responsiveness that led to a tragic outcome. Overall the community earns strong marks from the majority of reviewers for rehab-focused care and staff attentiveness.
Broadway Healthcare Center had 3 government inspection visits in the last three years, with 54 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page, or contact Broadway Healthcare Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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