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Brittany House Residential Memory Care

5401 E Centralia St

3.8(19 ratings)· Long Beach average: 4.5

Brittany House Residential Memory Care — photo 11 / 5

Quick Facts

Total units
170
Licensed capacity
170 residents

California CDSS

Licensed operator
Brittany Healthcare LLC
Setting
Home-like residential memory care environment
Specialization
Dedicated to Alzheimer's and related dementias
Neighborhood
Located among family homes, schools, and churches
Longevity
Operating in Long Beach for over 20 years

What Families Think

Families describe Brittany House as a small, home-like memory care community where staff form close, personal relationships with residents and families over long stays. Most reviewers praise specific caregivers by name for attentive, compassionate care, though one recent review raised serious concerns about staffing and medication handling shortly after move-in.

The Good

  • Caregivers described as warm, attentive, and responsive
  • Staff build personal relationships with residents and families
  • Residents reported making friends and feeling at home
  • Long-term family satisfaction over multi-year stays
  • Hospital-referred placements suggest professional trust in care

The Bad

  • One report of being understaffed and unresponsive management
  • One report of delayed insulin administration after admission
  • One report of unprofessional or disrespectful staff conduct
  • No published pricing information available

AI-generated from reviews and community data.

About Brittany House Residential Memory Care

Brittany House is a memory care community in Long Beach, California, specializing in assisted living for individuals with Alzheimer's and related dementias. The community bridges retirement living and skilled nursing care, offering a dedicated environment designed specifically for residents with memory impairments.

The community emphasizes activity, security, and supportive care in a home-like residential setting. Brittany House has served the Greater Los Angeles region for over two decades, focusing on providing high-quality care to those with Alzheimer's and other related dementias in a warm and caring environment.

Programs and activities at Brittany House include nature hikes, which offer seniors sensory stimulation and physical rejuvenation, as well as social activities such as bingo and birthday celebrations with peers. These activities are designed to provide cognitive stimulation, connection, and a sense of belonging and camaraderie among residents.

The community is located in an established neighborhood featuring family homes, schools, and churches. This setting provides a familiar residential context for residents with memory loss.

Types of Care

Assisted Living

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Reviews

3.8overall · 19 ratings combined

3.8★ on Google (19)

betty Bee

Nov 2025

via Google

My mother has been at this place for now 2 days . It’s Horrible have to get her removed immediately. They do not care about the patients on the assistant living side ….Marcus never responds ( which is the main contact ) my mother is diabetic the nurse stated they can’t give her insulin until she receives a doctor order . That should have been completed before her arrival … VERY UNPROFESSIONAL…….CNA WORKER CURSE AT PATIENT AND TALK TO THEM LIKE THEY ARE PEOPLE OFF THE STREET THEY HAVE NO PROPER TRAINING VERY VERy unprofessional ..ERIN THE BUSINESSMAN DIRECTOR, doesn’t care at all very HEARTLESS …. The environment is not calm they are UNDERSTAFFED….ets

Chris Tattoos

Jun 2025

via Google

Brittany house was recommended by the hospital and they were wonderful to work with. The staff was extremely responsive and took care of everything we needed quickly. The caregiver was wonderful as well, very respectful and caring. The care she provided to our loved one, who needed full assistance with all daily living skills was amazing! And her interactions with the entire family were very friendly.

Heli Mosadeghi

Apr 2025

via Google

We had avoided the elephant in the room for as long as we could as no one feels like dealing with putting a loved one in care. Dealing with other homes first made things even worst as super aggressive sales people in these huge corporate houses just wanted to sign you up, imagine a slimy car salesperson except you have a lot more on the line then your transportation. I then luckily stumbled upon Brittany House and despite it being a little farther than i wanted my mom to be was immediately drawn to it as Erin which i spoke to on the phone was completely different. She took time to listen and really understand our situation and offered for me to come in with my mom and check it out ourselves . Despite my mom not wanting to go and complaining all the way down there , she actually said “i like that place, they are so friendly and i can make some friends there”. That made me so relieved as i had this sense that i was doing her an injustice but in fact her being all alone in an apartment was the injustice. She has been there for 6 months now and loves it. Whenever my brother and i go visit she is so excited to introduce us to new friends she has made. Highly recommended-!

Jill Marcelo

Apr 2025

via Google

I cant thank the team at Brittany House enough. They’ve been so kind and supportive, not just to my grandmother but to our family. It’s a tough transition, but they really made it easier. Every time I visit, I leave feeling good about where my Nana is and the care that she is receiving.

Roswitha Hutson

Sep 2024

via Google

My Husband was at Brittany House for 2 1/2 years until he passed away recently. I would like to commend one of the care givers. His name is Marcus and he worked in the unit where my Husband was. Marcus is very conscientious, caring and helpful. Anytime I had any questions or ask him for help he took care of it. He especially kept me informed during my Husbands last few days because I could not be there. He is a great asset to Brittany House.Thank you Marcus

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Frequently Asked Questions

What types of care does Brittany House Residential Memory Care offer?

Brittany House Residential Memory Care offers Assisted Living.

Where is Brittany House Residential Memory Care located?

Brittany House Residential Memory Care is located at 5401 E Centralia St in Long Beach, California.

What do families say about Brittany House Residential Memory Care?

Families describe Brittany House as a small, home-like memory care community where staff form close, personal relationships with residents and families over long stays. Most reviewers praise specific caregivers by name for attentive, compassionate care, though one recent review raised serious concerns about staffing and medication handling shortly after move-in.

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