4.9(167 ratings)· Las Vegas average: 4.2
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1 / 5An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
BrightStar Care is an at-home care provider in Las Vegas with a high overall Google rating, though many of its reviews come from current employees describing the workplace rather than from clients discussing care itself. One detailed client review describes a scheduling failure and unprofessional communication from a staffing coordinator that delayed a needed infusion appointment.
AI-generated from reviews and community data.
BrightStar Care is a home care agency serving Las Vegas, Nevada offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 4.9 out of 5 across 167 reviews.
BrightStar Care is an at-home care community in Las Vegas, Nevada.
Families rate BrightStar Care 4.9 out of 5 based on 167 Google reviews.
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Help Me Choose4.9overall · 167 ratings combined
4.9★ on Google (167)
Sara Olson
Jul 2026
Lexi and Theresa have been doing my infusions and they are so great, nice, and professional! They make me feel comfortable and I enjoy their company. That means a lot when getting treated for a serious illness. Definitely recommend them and Brightstar!
Jordan LaShelle Heberlein
Jul 2026
I would put zero stars if I could. Horrible place. Someone in staffing was extremely rude over speakerphone with my roommate and I, and then had the audacity to have an incredibly rude attitude for something that was actually her fault. She admitted that it was her fault and instead of genuinely apologizing she said, "I'm sorry, BUT.." In a deep tone. She got more rude and nasty on the phone afterwards. She kept interrupting and talking over us on the phone. Instead of the original rude woman returning the call, like she said would, she had a woman named Ashley call back. Ashley changed her tune. Turns out Ashley called both times. She sounded like a COMPLETELY different person on the first phone call. Highly unprofessional. Ashley didn't schedule my roommate's infusion today and it was supposed to be today at 4 pm, so she wasted a day of my roommate's life and my roommate is in agony. This is extremely unprofessional. Ashley said, "it's not the nurses fault. I forgot to put your appointment on the schedule. BUT, I am human and humans make errors." How do you FORGET that? She also said, "this doesn't happen often/a lot." This should never happen!! The rude lady is named Ashley! Common name. I'm sure there's multiple Ashley's there.
Sheri Diane Freeman
Jun 2026
I love and enjoy working for Brightstar. I service clients with professional compassionate Healthcare needs in their golden years of age with respect and dignity. Meanwhile being supported by staff and management teams that genuinely care about meeting my needs regarding flexible schedules and addressing any possible concerns that may arise in a timely manner.. I feel seen, appreciated and feel encouraged to continue my tender in growing with this company. I'm a happy camper! Lol
Kristen Abbott
May 2026
I have been working for this company for two weeks and I have had nothing but complete support in every single area of every visit I have done. I’ve had so Many nurses and staff reach out and guide me through My training, I’ve even had nurses check in on me for no reason at all. I do have to say my orientation day was perfection, such detail, high-quality, and this company truly values every employee, every patient and every family member. I am happy to be a Brightstar employee!!
Christian Ludlum
Apr 2026
I’m grateful to work for a company that truly values its employees and fosters a positive, supportive environment. The leadership team is approachable and genuinely listens to feedback, which makes a big difference in day-to-day work life. There are great opportunities for growth and development, and I feel encouraged to build my skills.The company also promotes a healthy work-life balance and recognizes the importance of teamwork and respect. Overall, it’s a motivating place to work, and I appreciate being part of an organization that cares about both its people and its mission.
BrightStar Care offers At-Home Care.
BrightStar Care has not published its pricing. For context, communities in Las Vegas that publish rates start around $3,695 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
BrightStar Care is located at 4775 S Durango Dr Ste 200 in Las Vegas, Nevada.
BrightStar Care carries a 4.9 out of 5 rating from 167 Google reviews. BrightStar Care is an at-home care provider in Las Vegas with a high overall Google rating, though many of its reviews come from current employees describing the workplace rather than from clients discussing care itself. One detailed client review describes a scheduling failure and unprofessional communication from a staffing coordinator that delayed a needed infusion appointment. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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