MyLivingChoice

BrightStar Care

8951 33rd St N

4.6(25 ratings)· Lake Elmo average: 4.6

BrightStar Care, photo 11 / 5

Quick Facts

VA benefits support
Helps families navigate VA benefits coverage
Accreditation
Joint Commission certified home health agency
Ownership
Locally owned, run by named owner Sini Ross

What Families Think

Families describe BrightStar Care in Lake Elmo as a home health and hospice agency where caregivers, therapists, and office staff consistently earn praise for skill, warmth, and responsiveness. Reviewers highlight smooth communication during initial assessments and ongoing care, with many specifically thanking individual staff by name for going above and beyond.

The Good

  • Caregivers described as attentive, experienced and personable
  • PT/OT staff praised for creative, adaptive treatment plans
  • Responsive office staff who know the full care plan
  • Help navigating VA benefits for veterans
  • High 4.6 rating across 25 reviews

The Bad

  • No published pricing information available

AI-generated from reviews and community data.

BrightStar Care is a home care agency serving Lake Elmo, Minnesota offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 4.6 out of 5 across 25 reviews.

About BrightStar Care

BrightStar Care is a home health and hospice provider serving Lake Elmo, Minnesota. The agency arranges in-home physical therapy, occupational therapy, nursing care, and personal caregiving support for clients recovering from surgery, managing chronic conditions, or navigating end-of-life care.

Families consistently praise the clinical skill and interpersonal warmth of individual caregivers and therapists. Physical therapists and occupational therapists are described as creative problem-solvers who build rapport quickly and adapt their approach to each person's needs and mood. Caregivers earn recognition for being experienced, personable, and attentive to detail. One family wrote, "they seem truly invested in making sure their clients and client families are comfortable." Administrative staff, schedulers, nursing assessors, and care coordinators, are noted for responsiveness, knowledge of the full care plan, and compassionate communication, especially when families are exploring options or navigating benefits like VA coverage.

The agency's approach resonates as collaborative and thorough. Families report feeling heard during initial assessments, confident in their caregiver matches, and able to reach someone for questions. The tone across reviews is relief and gratitude rather than surprise, suggesting families find what they expect: reliable, knowledgeable, caring support when managing health challenges at home.

BrightStar Care holds a 4.6/5 Google rating across 25 reviews, with the vast majority at five stars.

Types of Care at BrightStar Care

At-Home Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of BrightStar Care

4.6overall · 25 ratings combined

4.6★ on Google (25)

Kaffe Fika

Mar 2026

via Google

I selected BrightStar to care for my mother based on the reviews I read and the BrightStar Care website. Our experience with BrightStar has been very positive from the initial meeting with Courtney, then Siri at the nursing assessment, my mother’s main caregiver’s: Naa & Taylor are wonderful! ALL your admin staff are amazing from: getting care providers scheduled-Alicea & Courtney, to Christine, Leslee, & all others.<br><br>You all are making this challenging transitional time much easier for my family! My mother’s health is improving more than I expected her to. Their home is again taken care of again, like my mother took care of it. Your caregivers really are high quality!<br><br>Having worked community based services previously, you all far succeed in quality & care that I saw 20 years ago. You all are amazing service providers and I was so impressed you are Joint Commission certified!! You are making this so much easier for us. Thank you all SO much!!

Ann Skoog

Jan 2026

via Google

BrightStar St. Croix Valley was the second care organization we dealt with. The first was not professional and did not communicate well with us and the staff person they set us up with. BrightStar is the exact opposite. They did a thorough analysis of our needs and connected us up with Berit. She is experienced, knowledgeable and very interactive and personable. We would recommend BrightStar St. Croix Valley to any of our friends.

Xavier Escobedo

Oct 2025

via Google

Mikie is very compassionate, caring and helpful. She knows how to make my coffee perfectly. Also, I feel comfortable with her helping me with my showers.

Ronald Olsen

Oct 2025

via Google

Mikie does a great job at anticipating what I need. She is necessary for me to get ready for the day. Also, she always asks if there’s a football NFL or college game on that I want to watch and she searches online to make sure I don’t miss any. She definitely goes the extra mile.

Jenny Nelson

Apr 2025

via Google

We have so many good things to say about our PT ZACK and our OT STACY. Zack helped with the pain leading up to a long awaited knee surgery among other joint problems for several months. Then came back after surgery. Both ZACK and STACY are so professional, creative, dependable and fun. They will meet you where you are at. They are experts at helping crabby people who do not feel good. By the time they leave, the body is loosened up and feeling better. We have achieved the goal and my husband will be calling them back when the other knee gets replaced. We also have JORDYN coming in to do housework as I had surgery as well. She has been dependable and remembers what needs to be done and she is very through in cleaning, changing sheets, vacuuming etc. She is trustworthy. What a difference it is to have someone come in for a time so both of us can concentrate on healing. I must also mention that our Care management nurse MARLY is very kind and through. Bright Star has it all! Thank you so much!

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Frequently Asked Questions

What types of care does BrightStar Care offer?

BrightStar Care offers At-Home Care.

Where is BrightStar Care located?

BrightStar Care is located at 8951 33rd St N in Lake Elmo, Minnesota.

What do families say about BrightStar Care?

Families describe BrightStar Care in Lake Elmo as a home health and hospice agency where caregivers, therapists, and office staff consistently earn praise for skill, warmth, and responsiveness. Reviewers highlight smooth communication during initial assessments and ongoing care, with many specifically thanking individual staff by name for going above and beyond.

How can families visit BrightStar Care?

Submit the Request Information form on this page to connect with BrightStar Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Lake Elmo.