MyLivingChoice

BridgeWater Assisted Living Deer Valley

2641 W Union Hills Dr

3.2(36 ratings)

BridgeWater Assisted Living Deer Valley — photo 11 / 4

Quick Facts

Year opened
1985
Care continuum
Independent living through skilled nursing and hospice on-site
Pricing structure
Fixed rents and care rates, no deposits required
Financial aid help
Dedicated advocate assists with aid program applications

What Families Think

Reviews for BridgeWater Assisted Living Deer Valley are sharply divided: many families praise the warmth of caregivers and the cleanliness of common areas, while a substantial number of others report serious concerns about understaffing, dirty resident rooms, and troubling management behavior. The community serves a full range of care levels on one campus and is positioned as an affordable option for fixed-income seniors.

The Good

  • Staff frequently described as warm, patient, and compassionate
  • Activities program and director praised by name
  • Full continuum from independent living through skilled nursing/hospice
  • Clean, welcoming common areas noted by several reviewers
  • Designed to be affordable for fixed-income seniors

The Bad

  • Multiple reports of understaffing and slow response times for help
  • Several reports of dirty rooms, odors, and unchanged linens
  • Multiple complaints about unprofessional or hostile management conduct
  • One report describes medication mismanagement preceding a resident's death
  • A few reviewers described rude or dismissive phone/reception interactions

AI-generated from reviews and community data.

About BridgeWater Assisted Living Deer Valley

WHY BRIDGEWATER IS A BETTER CHOICE

We understand. That’s why our dedicated Community Benefits Advocate work with you to help identify potential aid programs and benefits, confirm your eligibility, assist with paperwork, and so much more.

Here’s something even better: our apartment rents and care rates are fixed for each variety of living accommodations and level of care, plus there are no deposits and very low application fees!

Independent Living

BridgeWater Senior Living is a beautiful place to call home. Our independent living options provide retirees with the chance to focus on the things that matter the most. Just kick back, relax and enjoy resort-style living in a safe, secure community environment.

We’ll take care of the yard work, maintenance and housekeeping while you take a trip to visit grandchildren, family, or a cherished friend. It’s all a matter of personal choice – seize the day by hitting the links to play some golf, attend a class, or volunteer at the local hospital.

You can drive where you need to go, or we’ll be happy to schedule transportation for you. We offer regularly scheduled trips to medical appointments, outings to shopping and restaurants at no additional charge.

You can cook your own meals and dine in your apartment, or take time off to enjoy a chef-prepared meal with friends or family in the community restaurant. Personal finances and budgeting will be much easier too, as you’ll have the convenience of one monthly statement.

LESS WORRY-MORE LIFE

We provide for you and your loved one an environment that takes away the worry and creates an enjoyable living experience.

•    Maintenance Free Living
•    Weekly Housekeeping
•    Regularly Scheduled Shopping and Outing
•    Social Activities
•    Transportation
•    Happy Hours

Assisted Living

At BridgeWater Assisted Living, we believe our residents want to make their own decisions about the care and services they need and want. Need a helping hand? We’ll be there to provide compassionate care in a comfortable and respectful manner. You’re in charge.

Our care teams partner with you, your family, and your advocates to develop a personalized care plan that will allow you to be as active, engaged and independent as you want to be.

Enjoy all of the spacious common areas and meet some new friends – you’re always welcome to join in activities and events. You’re also free to spend as much time inside or outside of your apartment as you choose. YOU make your own decisions about how you want to spend your time and how you want to live your life.

DAILY LIVING, ACTIVITIES & SERVICE

Our assisted living care teams are trained to provide our residents the support and services they need in order to fully live their lives. Customized levels of care and service are designed to meet the resident’s specific needs, such as reminders and assistance with medication management, bathing, dressing, grooming, ambulation, orientation etc.

•    24-hour personal assistance
•    Dining services: we provide three chef-prepared meals a day, served restaurant-style in our dining room.
•    Emergency call pendant
•    Weekly housekeeping services
•    Scheduled transportation to medical appointments, shopping trips, and outings
•    Resident-centered wellness activities and events such as exercises, games, and participating in classes and presentations to keep the mind stimulated.

Memory Care

Caring for a loved one affected by Alzheimer’s disease or other types of dementia can create moments of anxiety and at times a deep sense of helplessness. We understand the many challenges older adults and their families face when a loved one is experiencing a significant cognitive decline.

We believe there is a better way to care for seniors who are experiencing memory loss.
Equilibrium® is our exclusive science-based memory care program that’s designed to create positive health and wellness outcomes. Equilibrium provides our care team the ability to take a proactive approach toward supporting our residents who are experiencing cognitive decline.

Our experienced and compassionate Equilibrium activities program directors take a proactive approach with residents who are experiencing some cognitive decline. Using a combination of art, music, mindfulness, and cognitive therapies, we help keep minds engaged, bodies active, and spirits high so residents remain as healthy, happy, and safe as possible. We provide real-time feedback to residents and their families on how our Equilibrium activities approach results in positive health and wellness outcomes for its participants.

Equilibrium stimulates the brain and measures how each resident is feeling daily, so therapies and activities can be continually adjusted to achieve maximum functioning and satisfaction. Our caring team of professionals receive special training in the Equilibrium program so that they are able to understand and meet the needs of our residents, while keeping them engaged in life.

MEASURABLE POSITIVE OUTCOME

•    Enhanced communication skills by improved language and the ability to communicate
•    Greater sensory awareness and motor function
•    Improved memory
•    Reduced need for pharmaceutical interventions
•    Decreased anxiety, restlessness, depression, and wandering

ABOUT

BridgeWater Assisted Living communities are designed to address the growing numbers of underserved fixed-income senior population. Many older adults are spending down their savings as they age, and a number of them are living on pensions or Social Security. For those who have limited resources, many assisted living communities are financially out of reach.

Types of Care

Assisted LivingHome Health and HospiceIndependent LivingMemory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Private Rooms

Meals & Dining

  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Outdoor Patio
  • Security
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews

3.2overall · 36 ratings combined

3.2★ on Google (36)

Tara Raquet

May 2026

via Google

I have never before or since I left my home had a place in such love and prosperity. I fell in love and welcome and Safe. I would do anything to go back to this place. It was the only place I Everything I need in one place in a team that would listen to me or needed. All my needs were met And if ever I had a problem, they listen and help me solve it. I recommend this place to anybody if you’re lucky enough to get in on time it’s so forever when that you should never wanna leave.

Valeria Perez

Apr 2026

via Google

I would like to say Sergio the maintenance guy harassing elderly people staff there all aware and has not been addressed I know personally from clients I would not recommend this place the reason some clients don't leave it's affordable but people like that should not be working there with vulnerable old people

Ariana Ortiz

Jan 2026

via Google

From the moment my grandma in law arrived, the experience has been nothing but positive. The Executive Director took the time to be helpful and informative, and the nursing staff showed true compassion and professionalism. The facility is well run, welcoming, and clearly focused on resident care. We are very thankful for everything they’ve done

Lee Freeman

Oct 2025

via Google

BridgeWater Assisted Living at Deer Valley has been such a blessing for our family. From the moment my loved one moved in, the entire team made us feel welcome, supported, and at ease. You can tell right away that the staff truly care, not just about doing their jobs, but about the people who live there. The caregivers are kind, patient, and attentive. They take the time to really get to know each resident and treat them like family. Every time I visit, I’m greeted with smiles and genuine warmth. The community itself is beautiful, clean, and full of life, it doesn’t feel clinical; it feels like home. Knowing my loved one is safe, cared for, and surrounded by people who treat them with dignity and love means everything. I’m so grateful for the compassion and dedication of everyone at BridgeWater Deer Valley. They’ve made such a difference in our lives.

Ashley Lytle

Oct 2024

via Google

I absolutely love this Bridgewater! Everyone is so friendly and welcoming! Sandra the activities director is great. Her assistants are very helpful and inviting. The activities room is huge and they encourage the residents to join activities with such love and compassion you can tell that they care a lot. I really enjoyed seeing the way this place treats their residents and the effort they put in everyday for them.

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Frequently Asked Questions

What types of care does BridgeWater Assisted Living Deer Valley offer?

BridgeWater Assisted Living Deer Valley offers Assisted Living, Independent Living, Memory Care and Skilled Nursing / Long Term Care.

Where is BridgeWater Assisted Living Deer Valley located?

BridgeWater Assisted Living Deer Valley is located at 2641 W Union Hills Dr in Phoenix, Arizona.

What do families say about BridgeWater Assisted Living Deer Valley?

Reviews for BridgeWater Assisted Living Deer Valley are sharply divided: many families praise the warmth of caregivers and the cleanliness of common areas, while a substantial number of others report serious concerns about understaffing, dirty resident rooms, and troubling management behavior. The community serves a full range of care levels on one campus and is positioned as an affordable option for fixed-income seniors.

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