4(51 ratings)· Paris average: 4.6
1 / 5CMS Care Compare
Reviews of Brentwood Terrace are sharply divided, with some families praising attentive staff and clean surroundings while others describe serious neglect, overmedication, and understaffing. The facility offers skilled nursing with specialized rehabilitation services for orthopedic and neurological conditions, but the wide gap in reported experiences suggests care quality may vary significantly by shift or unit.
AI-generated from reviews and community data.
Brentwood Terrace Healthcare and Rehabilitation Center is a senior living community in Paris, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 4.0 out of 5 across 51 reviews.
Brentwood Terrace Healthcare and Rehabilitation is a skilled nursing facility in Paris, Texas, offering comprehensive care designed around individual resident needs. The facility provides a range of clinical services with a focus on creating a home-like environment through warm, welcoming spaces and personalized care plans tailored to each resident's unique circumstances.
The community offers specialized rehabilitation services including orthopedic rehabilitation for patients recovering from surgeries such as hip and knee replacements, fractures, and joint repairs, as well as care for patients dealing with post-fall injuries and deconditioning. Neurological rehabilitation is also available, focusing on conditions including stroke and Parkinson's disease, with services centered on mobility, balance, cognitive support, and safe swallowing. Specialized wound care is provided to promote healing and improve comfort for residents requiring complex wound management.
The facility maintains rigorous cleanliness and safety standards through its White Glove Program, which includes ongoing staff training and biannual external surveys to ensure consistency across all details of the environment. The clinical team provides patient-centered support with emphasis on pain management, mobility restoration, strength and balance training, and safe transitions back to home or prior living situations.
Dining at the community is approached as both sustenance and social activity, with menus featuring regional favorites prepared with high-quality ingredients. The facility recognizes the importance of food in quality of life and creates opportunities for residents to enjoy meals together as part of the community experience.
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Help Me Choose4overall · 51 ratings combined
4★ on Google (51)
Wes Hunt Jr
Jun 2026
We are sooo pleased with the care and attention being given to dad/father-in-law! Being in the Lighthouse unit is the answer to our prayers, we can sleep at night once again. His meals are top notch, he baths daily, and he gets clean linens daily and doesn't miss a dose of his scheduled med👏! Thanks to the whole staff and a special shout out to Kelly on the administrative team. Oh yeah Kelly, we'll take an order of snap beans, LOL 😆!
Malinda White
Jan 2026
I would not say this is a very good place. My mother's needs were i ignored. She went in walking fine about 2 weeks after they said she fell. Her injuries did not look like they were from a fall. Busted lip and black eye is very hard to believe that was from her falling. I talked to 3 different staff members and all give a different story about how my mother fell. But yet a few months later they reported her that she fell again and she didn't have one scratch on her. Every time I would go see her, they Would have her setting In a chair at the table overmedicated with Ensure all over her shirt because she was so overmedicated she couldn't pick it up but yet no one would help her either every time I went to go see my mother she was over medicated she was in it it's like she was looking right through you. There was once where I went there she had they had her in a wheelchair she was knocked out in the wheelchair with her head hanging down and I tried to get my mother out of the wheelchair for 4 hours no one would come and help me my mother was in the wheelchair for 6 hours with her head down over medicated and yet nobody would help me get her out I end up having to call my brother to get him to take off work to come and help me. There was another time my mother was sitting at the table and when I got there she was so thirsty she was trying to dye her face into the cup and so I gave her as much food as I could I went and talked to the nurse and she's like yes your mother is too weak to pick up a cup she can barely pick up a pill cup with that being said with her knowing that and why wasn't she helping her. Eyewitnessed staff on personal calls for over 30 minutes I wouldn't miss staff sleeping on two different occasions my sister was with me on one occasion. Eyewitness staff in a corner playing on their phone. One evening I went and my brother was there and my mother had high fever she had like 70% something oxygen and she had a UTI and ended up in the ICU. Every time they would give her food they would just throw it on the tray or on the table and just leave it there not trying to assist her to eat or drink knowing that she was too weak. The staff is very very fake they are not there for the patients they're there for the money. They don't care for their patients. And I would witnessed how rude and impatient they were with the other patients as well. My mother weighed 150 when ate went there and passed away barely weighing 100. And this was in a 6 months time. I'm doing this review because don't want anyone else's mother or father to go through what my mother did. I believe with my heart and soul that my mother would have been with us longer, if she would have had better care. My mother suffered being there until she passed. Don't let happen to your love one. I should had some more time with my mother if she would have the care that they are suppose to have been giving her. The only thing you are sorry for is that your staff got caught doing things they should not have been doing! You have the worse staff i have ever seen. They made my mom suffer by not caring for her. Not even trying to help her to take a drink after your staff admitting to me that my mother was too weak to pick up a paper pill cup.but yet your staff would not get off her big butt and help my mother to drink or eat. And if they were that bad to her when i was there i just don't want to imagine how she was treated when i wasnt there. Your place needs to be shut down! To every one if you want good care for your loved one DO NOT TAKE THEM TO THIS PLACE. My mother left this world to early from being in care of this place. They will give you all kinds of excuses why your loved one isn't doing as good as you thought they would be. Run run from this place. My mother was neglected and abused by these awful people.
Becca Cornelius
Sep 2025
This facility is rated very low and there are reasons for it. They overdose their patients, they are not feeding them nutrients and if they cannot feed themselves they don’t get feed, the staff sleep while on the clock. (I have visually seen them), they ignore concerns from family members and they do not address medical concerns. No one should ever ever let their family member be subjected to this place. It’s horrible! My mother came in looking healthy and within 6 months she was dead. Do not allow this to happen to your mother.
Teri Creamer
Jul 2025
Staff are kind, compassionate and caring! They are very involved with the patients and provide excellent patient care. Highly recommend!
Raylee Carsner
Jul 2025
I have a family member who spent some time at Brentwood. I was impressed with how kind and attentive the staff were to my loved one. The facility always seemed very clean, and I never heard complaints about their food. The administrator seemed very hands-on and attentive to the residents. I would highly recommend it if your loved one needs assisted care.
8 inspection visits in the last three years, 58 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 5, 2026
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 22, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 22, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 5, 2025
Ensure that residents are free from significant medication errors.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 5, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 5, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 18, 2025
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 18, 2025
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2025
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 5, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2025
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 24, 2025
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 8, 2025
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 8, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 24, 2025
Honor the resident's right to organize and participate in resident/family groups in the facility.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 24, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 24, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 24, 2025
Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 24, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 24, 2025
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity L of L: immediate jeopardy, widespreadFound during a complaint inspectionCorrected Mar 3, 2024
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Severity L of L: immediate jeopardy, widespreadFound during a complaint inspectionCorrected Mar 3, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Mar 3, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Mar 3, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Mar 3, 2024
Ensure that residents are free from significant medication errors.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Mar 3, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Apr 19, 2024
Respond appropriately to all alleged violations.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Mar 3, 2024
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 3, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 3, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 3, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 3, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 3, 2024
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 3, 2024
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 27, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 27, 2024
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 27, 2024
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 3, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 3, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 3, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 3, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 3, 2024
Implement a program that monitors antibiotic use.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 3, 2024
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 3, 2024
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 3, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 3, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 3, 2024
Provide activities to meet all resident's needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 3, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 3, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 3, 2024
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 11, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 8, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 8, 2024
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 21, 2023
Reasonably accommodate the needs and preferences of each resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 5, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 5, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Brentwood Terrace Healthcare and Rehabilitation Center offers Skilled Nursing / Long Term Care.
Brentwood Terrace Healthcare and Rehabilitation Center is located at 2885 Stillhouse Road in Paris, Texas.
Reviews of Brentwood Terrace are sharply divided, with some families praising attentive staff and clean surroundings while others describe serious neglect, overmedication, and understaffing. The facility offers skilled nursing with specialized rehabilitation services for orthopedic and neurological conditions, but the wide gap in reported experiences suggests care quality may vary significantly by shift or unit.
Brentwood Terrace Healthcare and Rehabilitation Center had 8 government inspection visits in the last three years, with 58 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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