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Brentwood Terrace Healthcare and Rehabilitation Center

2885 Stillhouse Road

4(51 ratings)· Paris average: 4.5

Brentwood Terrace Healthcare and Rehabilitation Center — photo 11 / 5

Quick Facts

Total units
119
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
119
Rehab focus
Orthopedic rehab for hip and knee replacements
Rehab focus
Neurological rehab for stroke and Parkinson's disease
Specialized care
Dedicated program for complex wound management

What Families Think

Reviews of Brentwood Terrace are sharply divided, with some families praising attentive staff and clean surroundings while others describe serious neglect, overmedication, and understaffing. The facility offers skilled nursing with specialized rehabilitation services for orthopedic and neurological conditions, but the wide gap in reported experiences suggests care quality may vary significantly by shift or unit.

The Good

  • Staff described as kind and attentive by some families
  • Facility described as clean and well-kept
  • Praise for meal quality from multiple reviewers
  • Specialized orthopedic rehab for hip and knee surgeries
  • Neurological rehab for stroke and Parkinson's care
  • Dedicated wound care program for complex cases

The Bad

  • Multiple serious reports of neglect and overmedication
  • Reports of staff sleeping or on personal calls during shifts
  • One report of unexplained injuries and inconsistent explanations from staff
  • Family reports of understaffing affecting timely patient care

AI-generated from reviews and community data.

About Brentwood Terrace Healthcare and Rehabilitation Center

Brentwood Terrace Healthcare and Rehabilitation is a skilled nursing facility in Paris, Texas, offering comprehensive care designed around individual resident needs. The facility provides a range of clinical services with a focus on creating a home-like environment through warm, welcoming spaces and personalized care plans tailored to each resident's unique circumstances.

The community offers specialized rehabilitation services including orthopedic rehabilitation for patients recovering from surgeries such as hip and knee replacements, fractures, and joint repairs, as well as care for patients dealing with post-fall injuries and deconditioning. Neurological rehabilitation is also available, focusing on conditions including stroke and Parkinson's disease, with services centered on mobility, balance, cognitive support, and safe swallowing. Specialized wound care is provided to promote healing and improve comfort for residents requiring complex wound management.

The facility maintains rigorous cleanliness and safety standards through its White Glove Program, which includes ongoing staff training and biannual external surveys to ensure consistency across all details of the environment. The clinical team provides patient-centered support with emphasis on pain management, mobility restoration, strength and balance training, and safe transitions back to home or prior living situations.

Dining at the community is approached as both sustenance and social activity, with menus featuring regional favorites prepared with high-quality ingredients. The facility recognizes the importance of food in quality of life and creates opportunities for residents to enjoy meals together as part of the community experience.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4overall · 51 ratings combined

4★ on Google (51)

Wes Hunt Jr

Jun 2026

via Google

We are sooo pleased with the care and attention being given to dad/father-in-law! Being in the Lighthouse unit is the answer to our prayers, we can sleep at night once again. His meals are top notch, he baths daily, and he gets clean linens daily and doesn't miss a dose of his scheduled med👏! Thanks to the whole staff and a special shout out to Kelly on the administrative team. Oh yeah Kelly, we'll take an order of snap beans, LOL 😆!

Malinda White

Jan 2026

via Google

I would not say this is a very good place. My mother's needs were i ignored. She went in walking fine about 2 weeks after they said she fell. Her injuries did not look like they were from a fall. Busted lip and black eye is very hard to believe that was from her falling. I talked to 3 different staff members and all give a different story about how my mother fell. But yet a few months later they reported her that she fell again and she didn't have one scratch on her. Every time I would go see her, they Would have her setting In a chair at the table overmedicated with Ensure all over her shirt because she was so overmedicated she couldn't pick it up but yet no one would help her either every time I went to go see my mother she was over medicated she was in it it's like she was looking right through you. There was once where I went there she had they had her in a wheelchair she was knocked out in the wheelchair with her head hanging down and I tried to get my mother out of the wheelchair for 4 hours no one would come and help me my mother was in the wheelchair for 6 hours with her head down over medicated and yet nobody would help me get her out I end up having to call my brother to get him to take off work to come and help me. There was another time my mother was sitting at the table and when I got there she was so thirsty she was trying to dye her face into the cup and so I gave her as much food as I could I went and talked to the nurse and she's like yes your mother is too weak to pick up a cup she can barely pick up a pill cup with that being said with her knowing that and why wasn't she helping her. Eyewitnessed staff on personal calls for over 30 minutes I wouldn't miss staff sleeping on two different occasions my sister was with me on one occasion. Eyewitness staff in a corner playing on their phone. One evening I went and my brother was there and my mother had high fever she had like 70% something oxygen and she had a UTI and ended up in the ICU. Every time they would give her food they would just throw it on the tray or on the table and just leave it there not trying to assist her to eat or drink knowing that she was too weak. The staff is very very fake they are not there for the patients they're there for the money. They don't care for their patients. And I would witnessed how rude and impatient they were with the other patients as well. My mother weighed 150 when ate went there and passed away barely weighing 100. And this was in a 6 months time. I'm doing this review because don't want anyone else's mother or father to go through what my mother did. I believe with my heart and soul that my mother would have been with us longer, if she would have had better care. My mother suffered being there until she passed. Don't let happen to your love one. I should had some more time with my mother if she would have the care that they are suppose to have been giving her. The only thing you are sorry for is that your staff got caught doing things they should not have been doing! You have the worse staff i have ever seen. They made my mom suffer by not caring for her. Not even trying to help her to take a drink after your staff admitting to me that my mother was too weak to pick up a paper pill cup.but yet your staff would not get off her big butt and help my mother to drink or eat. And if they were that bad to her when i was there i just don't want to imagine how she was treated when i wasnt there. Your place needs to be shut down! To every one if you want good care for your loved one DO NOT TAKE THEM TO THIS PLACE. My mother left this world to early from being in care of this place. They will give you all kinds of excuses why your loved one isn't doing as good as you thought they would be. Run run from this place. My mother was neglected and abused by these awful people.

Becca Cornelius

Sep 2025

via Google

This facility is rated very low and there are reasons for it. They overdose their patients, they are not feeding them nutrients and if they cannot feed themselves they don’t get feed, the staff sleep while on the clock. (I have visually seen them), they ignore concerns from family members and they do not address medical concerns. No one should ever ever let their family member be subjected to this place. It’s horrible! My mother came in looking healthy and within 6 months she was dead. Do not allow this to happen to your mother.

Teri Creamer

Jul 2025

via Google

Staff are kind, compassionate and caring! They are very involved with the patients and provide excellent patient care. Highly recommend!

Raylee Carsner

Jul 2025

via Google

I have a family member who spent some time at Brentwood. I was impressed with how kind and attentive the staff were to my loved one. The facility always seemed very clean, and I never heard complaints about their food. The administrator seemed very hands-on and attentive to the residents. I would highly recommend it if your loved one needs assisted care.

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Frequently Asked Questions

What types of care does Brentwood Terrace Healthcare and Rehabilitation Center offer?

Brentwood Terrace Healthcare and Rehabilitation Center offers Skilled Nursing / Long Term Care.

Where is Brentwood Terrace Healthcare and Rehabilitation Center located?

Brentwood Terrace Healthcare and Rehabilitation Center is located at 2885 Stillhouse Road in Paris, Texas.

What do families say about Brentwood Terrace Healthcare and Rehabilitation Center?

Reviews of Brentwood Terrace are sharply divided, with some families praising attentive staff and clean surroundings while others describe serious neglect, overmedication, and understaffing. The facility offers skilled nursing with specialized rehabilitation services for orthopedic and neurological conditions, but the wide gap in reported experiences suggests care quality may vary significantly by shift or unit.

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