MyLivingChoice

Boulder Park Terrace

14676 West Upright

3.2(17 ratings)

Boulder Park Terrace — photo 11 / 3

Quick Facts

Total units
72
Medicare rating
1 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
72
Facility size
72-bed skilled nursing and rehab facility
Health system affiliation
Operated by McLaren Health Care hospital system
Rehab specialties
Focus on joint replacement and stroke recovery
Referral pathway
Admissions typically start via hospital or physician referral

What Families Think

Reviews of Boulder Park Terrace are sharply mixed: some families describe attentive, compassionate nursing care during rehab or end-of-life stays, while others report serious lapses in basic care, communication, and infection monitoring. The facility is a 72-bed skilled nursing and short-stay rehab center tied to a regional hospital system, focused on post-surgical, stroke, and post-hospitalization recovery.

The Good

  • Praised for compassionate, attentive nursing during difficult times
  • Family involvement and visitation actively supported
  • On-site physical, occupational, and speech therapy
  • Coordinated transition planning with hospitals and physicians

The Bad

  • One report of a week-long delay diagnosing an infection
  • One report of call lights taking 30+ minutes to answer
  • One report of incompetent staff struggling with basic procedures
  • One report of abrupt discharge with little communication to family

AI-generated from reviews and community data.

About Boulder Park Terrace

Boulder Park Terrace is a skilled nursing and short-stay rehabilitation facility in Charlevoix, Michigan, established in 1992. Operating as part of McLaren Health Care, it provides compassionate nursing care, rehabilitation therapy, and supportive services for individuals recovering after surgery, illness, injury, or hospitalization. The 72-bed facility bridges the gap between hospital care and home with 24-hour nursing care and coordinated support.

The facility specializes in rehabilitation support after joint replacement procedures, stroke recovery, and care for individuals recuperating from prolonged illness, injury, surgery, or recent hospital stays. Personalized therapy services focus on helping residents rebuild strength, improve mobility, restore daily living skills, and enhance communication. Physical, occupational, and speech therapy services are provided by licensed therapy professionals working alongside nursing staff.

Boulder Park Terrace is designed to provide a safe, supportive, and welcoming environment for residents, families, and visitors. The care team coordinates with residents, families, physicians, hospitals, and therapists to support smooth recovery and transition planning. The facility supports family involvement and visitation while following current safety and facility guidelines.

The community serves patients and families in Charlevoix and surrounding Northern Michigan communities. Boulder Park Terrace works with Medicare, Medicaid, and many commercial insurance plans, with admissions often beginning through hospital, physician, or family referral. The admissions team helps coordinate clinical information, timing, insurance review, and the transition to the facility.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.2overall · 17 ratings combined

3.2★ on Google (17)

Chelsea LV

Feb 2026

via Google

I could not be more thankful to Boulder Park Terrace staff and nurses. The care that my father received while staying at BPT was caring, comforting, and supportive. Everyone had a well-versed knowledge in what he was going through, and they were attentive at all hours of the day and night. In addition, the support that myself, our family, and friends received was also comforting and so helpful in such a difficult time. Not once did I question his choice and our choice to have him at Boulder Park Terrace. To have such a place in Charlevoix is a huge positive for the community, and we are lucky that such a caring and competent staff is working there.

Sharon Koskuc

Nov 2025

via Google

We want to thank Boulder Park Terrace for the exceptional care they gave our daughter Kathy. You couldn't find a better place for your loved one than Boulder Park Terrace.The entire staff of nurses,aids, administrators, office personnel, coordinators, social services,kitchen staff and housekeeping were all caring and willing to help in any way possible. We felt fortunate that our daughter was cared for at Boulder Park Terrace. Sharon & Michael Koskuc

Kim Beckett

Oct 2025

via Google

Does it matter if we have deep faith,morals, screwples and principles? Choosing the best vocabulary when matters are so delicate for a conversation. Who is involved ? Note- who has the last word / opinion ? The boss if there is one. SO ...the BOSS usually sets the tone ! That very tone can be so damaging that others disengage from the topic. Now we have the BOSS . Yep that BOSS who has created their very own platform with an audience. Submissive, people because it's the BOSS .Follow the BOSS or you will live with the outcome. Usually its losing your job

Kim Fasig

Oct 2025

via Google

I wouldn’t even give them a negative start ! The worst place ever . Admissions came to my home did an evaluation on my mom said she was a good fit and she was there two days and said they couldn’t care for her . Called me on the 4th day and said I had to make other arrangements for her so I went on Sunday morning I called them to get her things ready for pickup and the admissions called and said she was confused on why I was picking her up . This is the worst place for any love one to go they are not to be trusted to give good care

CharLynn McClure

Jun 2025

via Google

Worst experience ever. Non existent communication, incompetence in staff RN was unable to do a straight cath by herself Cena unable to perform a bladder scan correctly. Horrible peri care, often not even cleaned after incontinence. Raging infection took over a week to test for. Food was mostly inedible. Call lights often take 30 minutes or longer to answer. Left much worse than came in for rehab

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Frequently Asked Questions

What types of care does Boulder Park Terrace offer?

Boulder Park Terrace offers Skilled Nursing / Long Term Care.

Where is Boulder Park Terrace located?

Boulder Park Terrace is located at 14676 West Upright in Charlevoix, Michigan.

What do families say about Boulder Park Terrace?

Reviews of Boulder Park Terrace are sharply mixed: some families describe attentive, compassionate nursing care during rehab or end-of-life stays, while others report serious lapses in basic care, communication, and infection monitoring. The facility is a 72-bed skilled nursing and short-stay rehab center tied to a regional hospital system, focused on post-surgical, stroke, and post-hospitalization recovery.

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