Kayce Heatherly
Feb 2025
Jordanna is such a pleasure to work with. She really cares about each and every patient.
1 / 4Quick Facts
- Office hours
- Physical office open Monday–Friday, 8am–5pm
- Care structure
- Four levels of hospice care offered
- Accreditation
- CHAP-accredited under Hospice Standards of Excellence
- Service area
- Serves Gaffney, Spartanburg, and Upstate SC
What Families Think
Reviews of this hospice program are mixed: several families praise the compassion and responsiveness of specific staff members, while one family described serious gaps in end-of-life care, including missing comfort medications and no chaplain visit. The program serves Gaffney, Spartanburg, and nearby Upstate communities.
The Good
- Staff repeatedly praised for compassion and patience
- Nurses and coordinators called knowledgeable and dependable
- Care available around the clock for patients
The Bad
- One report of missing comfort-care medications during active dying
- One report doctor never visited home as promised
- One report chaplain was not offered, no follow-up call
AI-generated from reviews and community data.
About Bon Secours Hospice by Compassus
Bon Secours Hospice by Compassus provides hospice care in Gaffney, South Carolina, with services extending into Spartanburg and surrounding Upstate communities. Hospice care is a type of healthcare that aims to reduce suffering and promote comfort at the end of an individual's life, with pain and symptoms managed around the clock and focus on spiritual and emotional health as well.
The hospice team provides comprehensive care designed to meet the medical, emotional, and spiritual needs of each patient. Services include nursing care with emphasis on symptom management, practical assistance, and emotional support. Care is available 24/7, with the physical office open Monday through Friday from 8 a.m. to 5 p.m. Nursing services, medications, supplies, and equipment are covered when there is a diagnosis requiring hospice care.
The program offers four levels of care carried out by a team of professionals to ensure dignity and comfort. Care is provided wherever patients call home, whether in a hospital, nursing home, assisted living facility, or personal residence. Ongoing grief counseling is available for patients, families, and friends.
Hospice volunteers are an integral part of the care team, touching the lives of patients and families through activities such as reading to patients, preparing meals, and providing household assistance. All volunteers receive free training at the local office.
The Compassus hospice program serving Gaffney and surrounding communities has been awarded Community Health Accreditation Partner status under the Hospice Standards of Excellence, recognizing its commitment to quality care and support for families navigating this important stage of life.
Types of Care
Home Health and Hospice
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Help Me ChooseReviews
4overall · 4 ratings combined
4★ on Google (4)
M Lanier
Sep 2024
My father passed away 2 weeks ago. The hospice care was sorry. I'm so thankful I was able to take care of my father and we didn't have to rely solely on them. We were never given the comfort care box w/ the necessary meds for the active dying stage. Basically just morphine and pain pills. My dad got where he couldn't swallow pills. I told 3 employees what needs were not met and the ball just kept being dropped. I'm so thankful my father only was on hospice for 11 days. And I'm also thankful the good Lord tool him home quickly so my mother didn't have to hear the awful sounds of the final stage. A Chaplin wasn't even offered and they've yet to call my mom to see how she is. The doctor NEVER came to see my father at home like they promised. . They talk a good talk in the beginning. But please look at the name comPASSUS. PASS US (them) for sure! There are so many more with the quality that will take care of you.
Jay T
Dec 2022
If you have an opportunity to use Compassus, don't pass it up. You'll discover it will prove the best decision you'll make for care of a loved one or yourself. They're by far the best, most dependable and caring organization in the entire SENIOR industry I've experienced in 10 years. Special appreciation to BRIA; the most trustworthy, dependable and consistently above and beyond caregiver in the business with a delightful sense of humor and extraordinary attitude. JORDANA, extremely knowledgeable, resourceful and helpful. KRISTI, SUMMER and STEPHANIE; the RN's that make extra efforts in treating the person as if you're they're the only client. BRUCE, keeping everything under control and applying experience teamed with solid values and ethics. JOEL NIDAY, my first contact who kindly, patiently and efficiently introduced me to Compassus. Compassus is unique and a true blessing in an industry riddled with callousness and priority focus on profit margin rather than individual welfare.
Lori Deal
Sep 2021
We meet Bruce today for the first time . He was extremely caring and took time to answer all of our questions . Would highly reccomend.
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