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Bolster Heights Residential Care

26 Bolster St

3.4(7 ratings)· Auburn average: 4

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Bolster Heights Residential Care, photo 11 / 2

Quick Facts

Specialized program
One-on-one asthma education with respiratory therapists

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews of Bolster Heights are sharply divided: some families and visitors describe a clean, welcoming community with attentive staff, while others report serious concerns about cleanliness and basic care. With only a handful of reviews, it's worth verifying these accounts directly with the community and touring in person.

What reviewers praise

  • Staff described as friendly and attentive
  • Family-like atmosphere noted by several reviewers
  • Active activities department for residents
  • Facility called clean by multiple reviewers

What reviewers flag

  • One detailed report of dirty conditions and infrequent diaper changes
  • One report of strong urine odor and unattended front desk
  • Reviewer described building as old and not updated
  • Concern raised that staff did not seem to care about residents

AI-generated from reviews and community data.

Bolster Heights Residential Care is a senior living community in Auburn, Maine offering Assisted Living. Amenities include Social Activities, Housekeeping and Emergency Call System. Families rate it 3.4 out of 5 across 7 reviews.

About Bolster Heights Residential Care

Bolster Heights Residential Care is an assisted living community in Auburn, Maine. The community offers 24-hour staff support, medication management, an emergency call system, housekeeping, and social activities. The facility is wheelchair accessible.

Types of Care at Bolster Heights Residential Care

Assisted Living

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Medication Management

Activities

  • Social Activities

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Reviews of Bolster Heights Residential Care

3.4overall · 7 ratings combined

3.4★ on Google (7)

Kelly DiCarlo

Aug 2025

via Google ↗ · Report

I went to visit a resident recently, staff were prompt & attentive. The front office staff Cailin greeted me upon arrival with a friendly smile and showed me where to go. I was also greeted by Cassi who was very friendly and helpful. I would recommend Bolster Heights.

Brittany McLaughlin

Aug 2025

via Google ↗ · Report

Compassionate care, family atmosphere, CLEAN facility

Heather Bristol

Aug 2025

via Google ↗ · Report

Bossier heights is absolutely horrible I live there for 5 months do not go to bolster heights it is extremely dirty they don't change their people's diapers it's the worst 5 months of my entire life please do not go there even the people that run the show over there you not do not care about the patients when I say it's dirty it's very very dirty. I'm telling you it's old it hasn't been redone is very very old, and again the people running it over there don't care about any of the patients

Cam berube

Jul 2025

via Google ↗ · Report

Provides excellent care and family like atmosphere. Great activities department for residents to enjoy.

Kerri Guy

Jun 2025

via Google ↗ · Report

had a delivery there and all i smelled was human pee. and no one was at the desk to assist anyone. i visited this location at 10am. i see this is a senior living place. i wouldn't recommend this place to send a senior.

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By submitting, you're okay with us and Bolster Heights Residential Care reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Frequently Asked Questions

What types of care does Bolster Heights Residential Care offer?

Bolster Heights Residential Care offers Assisted Living.

Where is Bolster Heights Residential Care located?

Bolster Heights Residential Care is located at 26 Bolster St in Auburn, Maine.

What do families say about Bolster Heights Residential Care?

Bolster Heights Residential Care carries a 3.4 out of 5 rating from 7 Google reviews. Reviews of Bolster Heights are sharply divided: some families and visitors describe a clean, welcoming community with attentive staff, while others report serious concerns about cleanliness and basic care. With only a handful of reviews, it's worth verifying these accounts directly with the community and touring in person. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Bolster Heights Residential Care?

Submit the Request Information form on this page, or contact Bolster Heights Residential Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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