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Bolster Heights Residential Care

26 Bolster St

3.4(7 ratings)· Auburn average: 4.2

Bolster Heights Residential Care — photo 11 / 2

Quick Facts

Specialized program
One-on-one asthma education with respiratory therapists

What Families Think

Reviews of Bolster Heights are sharply divided: some families and visitors describe a clean, welcoming community with attentive staff, while others report serious concerns about cleanliness and basic care. With only a handful of reviews, it's worth verifying these accounts directly with the community and touring in person.

The Good

  • Staff described as friendly and attentive
  • Family-like atmosphere noted by several reviewers
  • Active activities department for residents
  • Facility called clean by multiple reviewers

The Bad

  • One detailed report of dirty conditions and infrequent diaper changes
  • One report of strong urine odor and unattended front desk
  • Reviewer described building as old and not updated
  • Concern raised that staff did not seem to care about residents

AI-generated from reviews and community data.

About Bolster Heights Residential Care

Bolster Heights Residential Care is a assisted living community in Auburn, Maine.

Families rate Bolster Heights Residential Care 3.4 out of 5 based on 7 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Assisted Living

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Reviews

3.4overall · 7 ratings combined

3.4★ on Google (7)

Kelly DiCarlo

Aug 2025

via Google

I went to visit a resident recently, staff were prompt & attentive. The front office staff Cailin greeted me upon arrival with a friendly smile and showed me where to go. I was also greeted by Cassi who was very friendly and helpful. I would recommend Bolster Heights.

Brittany McLaughlin

Aug 2025

via Google

Compassionate care, family atmosphere, CLEAN facility

Heather Bristol

Aug 2025

via Google

Bossier heights is absolutely horrible I live there for 5 months do not go to bolster heights it is extremely dirty they don't change their people's diapers it's the worst 5 months of my entire life please do not go there even the people that run the show over there you not do not care about the patients when I say it's dirty it's very very dirty. I'm telling you it's old it hasn't been redone is very very old, and again the people running it over there don't care about any of the patients

Cam berube

Jul 2025

via Google

Provides excellent care and family like atmosphere. Great activities department for residents to enjoy.

Kerri Guy

Jun 2025

via Google

had a delivery there and all i smelled was human pee. and no one was at the desk to assist anyone. i visited this location at 10am. i see this is a senior living place. i wouldn't recommend this place to send a senior.

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Frequently Asked Questions

What types of care does Bolster Heights Residential Care offer?

Bolster Heights Residential Care offers Assisted Living.

Where is Bolster Heights Residential Care located?

Bolster Heights Residential Care is located at 26 Bolster St in Auburn, Maine.

What do families say about Bolster Heights Residential Care?

Reviews of Bolster Heights are sharply divided: some families and visitors describe a clean, welcoming community with attentive staff, while others report serious concerns about cleanliness and basic care. With only a handful of reviews, it's worth verifying these accounts directly with the community and touring in person.

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Nearby Communities

Other senior living options within 25 miles of Auburn.