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Bluegrass Care Navigators - Cynthiana

1317 US-62

5(6 ratings)· Cynthiana average: 3.2

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Bluegrass Care Navigators - Cynthiana logo
Bluegrass Care Navigators - Cynthiana, photo 11 / 5

Quick Facts

Medicare quality
3.5 of 5 stars

Home Health Compare

Medicare certified
Since 1974
Response speed
Contacted family same day, unlike another agency's 10-day wait
Bereavement support
Follow-up calls to families after patient's passing
Equipment delivery
Delivered medical equipment quickly after hospice referral

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe Bluegrass Care Navigators - Cynthiana as a compassionate, responsive hospice and home health provider that helped loved ones pass peacefully at home. Reviewers consistently praise the speed of the initial response, the coordination of the care team, and follow-up support offered to grieving families.

What reviewers praise

  • Compassionate, dignified end-of-life care at home
  • Fast delivery of medical equipment and supplies
  • Well-coordinated hospice care team
  • Follow-up calls to check on grieving families
  • Perfect 5-star Google rating from reviewers

What reviewers flag

  • Rating based on only 6 Google reviews
  • No pricing information published online

AI-generated from reviews and community data.

Bluegrass Care Navigators - Cynthiana is a home health agency serving Cynthiana, Kentucky offering At-Home Care and Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 5.0 out of 5 across 6 reviews.

About Bluegrass Care Navigators - Cynthiana

Bluegrass Care Navigators in Cynthiana is a Medicare-certified home health agency operating since 1974. The organization is government operated and provides skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits to clients in their homes.

The agency holds a CMS quality star rating of 3.5 of 5. Reviewers consistently praise the responsiveness and compassion of the care team, particularly in urgent and end-of-life situations. One reviewer noted that the agency responded immediately when contacted, unlike other agencies, while others described the team as seamlessly coordinated and able to quickly deliver equipment and supplies needed for patient comfort.

Types of Care at Bluegrass Care Navigators - Cynthiana

At-Home CareHome Health

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of Bluegrass Care Navigators - Cynthiana

5overall · 6 ratings combined

5★ on Google (6)

Abbie Dykes

Mar 2026

via Google ↗ · Report

The Bluegrass Care Navigators team took incredible care of a close family friend. This individual had an extremely tough diagnosis that ultimately took over their body. Once the call to hospice was made, the team had equipment/supplies to the family as soon as they possibly could and the care team worked together seamlessly to provide the care that was needed for this individual to pass peacefully and with dignity in their home with close family and friends present. It takes special people to work in hospice care. They're truly angels.

letitia damron

Nov 2021

via Google ↗ · Report

When you are dealing with heart breaking situations, you need BCN to have. This organization and the people…..lovely and such a blessing.

Tammy Collins

Sep 2018

via Google ↗ · Report

I cannot begin to say enough about the staff with Bluegrass Care Navigators. ( They are formally Hospice of Bluegrass). My mom went into stage V kidney failure on June 13th. After much discussions with her doctors, my mother did not want to do any dialysis, so we needed to keep her comfortable at home. We contacted two at home agencies, one of which called ten days later... Care Navigators called the same day and came out at our convenience to discuss the care that would be needed for my mom. They were professional from the beginning of the process through the passing of my mom. It was a privilege to keep my mother home with us but we could NOT have achieved this without the help of the Care Navigators. My mom went on to Heaven on July 5th, but the follow up from Care Navigators has been overwhelming. They called to see how we are all doing and how my dad is coping. I would definitely call them.

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Medicare Quality of Care

Bluegrass Care Navigators - Cynthiana is a Medicare-certified home health agency (certified since 1974). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

Hospital outcomes

  • Discharged to the community86%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)10%US 11%Same as

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around84%US 83%
  • Patients got better at getting in and out of bed92%US 83%
  • Patients got better at bathing90%US 86%
  • Patients' breathing improved92%US 85%
  • Patients got better at taking medications correctly85%US 81%
  • Patients who had a fall with major injury (lower is better)2%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)1%US 0%
  • Discharge function score met or exceeded expectations88%US 61%

Service area

Bluegrass Care Navigators - Cynthiana reports serving 10 ZIP codes, including Berry, Carlisle, Corinth, Cynthiana, Georgetown, Millersburg, Paris, Sadieville, Sharpsburg, Stamping Ground. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 187055. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Bluegrass Care Navigators - Cynthiana offer?

Bluegrass Care Navigators - Cynthiana offers At-Home Care and Home Health.

Where is Bluegrass Care Navigators - Cynthiana located?

Bluegrass Care Navigators - Cynthiana is located at 1317 US-62 in Cynthiana, Kentucky.

What do families say about Bluegrass Care Navigators - Cynthiana?

Bluegrass Care Navigators - Cynthiana carries a 5.0 out of 5 rating from 6 Google reviews. Families describe Bluegrass Care Navigators - Cynthiana as a compassionate, responsive hospice and home health provider that helped loved ones pass peacefully at home. Reviewers consistently praise the speed of the initial response, the coordination of the care team, and follow-up support offered to grieving families. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Bluegrass Care Navigators - Cynthiana?

Yes. Bluegrass Care Navigators - Cynthiana is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.

Do I need a referral to use Bluegrass Care Navigators - Cynthiana?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Bluegrass Care Navigators - Cynthiana?

Submit the Request Information form on this page, or contact Bluegrass Care Navigators - Cynthiana directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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