MyLivingChoice

Berry Hill Nursing Home

621 Berry Hill Road

3.5(11 ratings)· South Boston average: 4.5

Berry Hill Nursing Home, photo 1

Quick Facts

Total units
120
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
120
Capacity
Licensed for up to 120 residents

What Families Think

Reviews for Berry Hill Nursing Home are mixed, with strong praise for the therapy and rehab team but serious concerns raised about nursing responsiveness and safety for medically fragile residents. Overall Google rating sits at 3.5 out of 5 from a small number of reviews.

The Good

  • Therapy and rehab team praised repeatedly
  • Some aides described as attentive and caring
  • Homelike feeling from dietary and housekeeping
  • Strong rehab outcomes reported by families

The Bad

  • One report of slow medication delivery for a hospice patient
  • One report of unresponsive nursing staff during emergencies
  • One report of missing bed rails and safety mats
  • One report of bedsores going unnoticed

AI-generated from reviews and community data.

Berry Hill Nursing Home is a senior living community in South Boston, Virginia offering Skilled Nursing / Long Term Care. Families rate it 3.5 out of 5 across 11 reviews.

About Berry Hill Nursing Home

Berry Hill Nursing Home is a skilled nursing / long term care community in South Boston, Virginia. The community is licensed for up to 120 residents.

Families rate Berry Hill Nursing Home 3.5 out of 5 based on 11 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Berry Hill Nursing Home

Skilled Nursing / Long Term Care

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Reviews of Berry Hill Nursing Home

3.5overall · 11 ratings combined

3.5★ on Google (11)

Lora Smith

Oct 2025

via Google

Our family’s experience with Berry Hill Nursing Home while my brother was under hospice care was deeply disappointing. He had Creutzfeldt-Jakob Disease (CJD) and was completely dependent on the staff for care. Although his medication was given within the legal one-hour window before or after the scheduled time, that delay was far too long for someone in pain and near the end of life. He waited up to 15 to 45 minutes for relief, and we were told to “be patient.” No one on hospice should have to suffer that way. One nurse entered the room smelling strongly of cigarette smoke, and during that time, hospice staff couldn’t reach anyone at the nurses’ station. We were told by another staff member she was outside. Even with our family staying 24/7, staff rarely checked on him unless we called for help. We reached out to his hospice care team several times and they would called Berryhill, but nothing changed. After we contacted an ombudsman, the care improved somewhat, but serious issues remained. Berry Hill does not use bed rails, (state law) and there were no safety mats unless specifically requested from Hospice. My brother almost fell out of the bed twice. This facility might be fine for patients who can care for themselves, but it is not suitable for hospice patients who deserve compassion, timely medication, and consistent care. I will end on a positive note: There were several aids and few nurses who seem to really care. They would check in on my niece to see if she needed anything. At least two nurses put my brother first on the medication rounds which helped keep my brother out of pain during his finally week and days.

John Klaess

Apr 2025

via Google

Berry Hill provides great care for their residents. Nursing and Therapy departments are strong as are dietary and housekeeping who provide a homelike feeling

Susan Holt

Jul 2024

via Google

Not somewhere to send someone you love! They don't find bedsores, don't treat patients with respect, nurses are lazy

Shelly

Mar 2024

via Google

I give the Therapy Department a 5 star rating. Each and every therapist went above and beyond for their patients. My mother in law received the best rehab she could have possibly received anywhere. I highly recommend the rehab team at this facility! They were awesome times 10!!

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Government Inspection History

3 inspection visits in the last three years, 56 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Aug 22, 2024Fire Safety StandardHealth Standard16 citations
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 1, 2024

  • Meet other general requirements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 19, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 1, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2024

  • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2024

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2024

  • Provide or obtain dental services for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2024

  • Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2024

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2024

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2024

Dec 16, 2021Fire Safety StandardHealth Standard29 citations
  • Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 30, 2022

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 30, 2022

  • Implement a program that monitors antibiotic use.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 30, 2022

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 4, 2022

  • Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 30, 2022

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 4, 2022

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 4, 2022

  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 4, 2022

  • Ensure residents have reasonable access to and privacy in their use of communication methods.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 30, 2022

  • Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 30, 2022

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 30, 2022

  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 30, 2022

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 30, 2022

  • Provide activities to meet all resident's needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 30, 2022

  • Ensure the activities program is directed by a qualified professional.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 30, 2022

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 30, 2022

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 30, 2022

  • Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 30, 2022

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 30, 2022

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 30, 2022

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 10, 2022

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 4, 2022

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 30, 2022

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 4, 2022

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 30, 2022

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 30, 2022

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 4, 2022

  • Provide a written emergency evacuation plan.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2022

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected Jan 30, 2022

Jan 9, 2020Fire Safety StandardHealth Standard11 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 13, 2020

  • Have a battery powered remote alarm panel in a location accessible by operating personnel.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 13, 2020

  • Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 11, 2020

  • Keep all essential equipment working safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 11, 2020

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 11, 2020

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 11, 2020

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 11, 2020

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2020

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2020

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2020

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2020

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Berry Hill Nursing Home offer?

Berry Hill Nursing Home offers Skilled Nursing / Long Term Care.

Where is Berry Hill Nursing Home located?

Berry Hill Nursing Home is located at 621 Berry Hill Road in South Boston, Virginia.

What do families say about Berry Hill Nursing Home?

Reviews for Berry Hill Nursing Home are mixed, with strong praise for the therapy and rehab team but serious concerns raised about nursing responsiveness and safety for medically fragile residents. Overall Google rating sits at 3.5 out of 5 from a small number of reviews.

How did Berry Hill Nursing Home do on recent health and safety inspections?

Berry Hill Nursing Home had 3 government inspection visits in the last three years, with 56 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Berry Hill Nursing Home?

Submit the Request Information form on this page to connect with Berry Hill Nursing Home and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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