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Bay Harbor of DeForest Memory Care and Assisted Living

4897 Innovation Dr

3.4(17 ratings)· DeForest average: 4.2

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Bay Harbor of DeForest Memory Care and Assisted Living, photo 11 / 5

Quick Facts

Licensed capacity
40 residents

Wisconsin DHS

Licensed operator
Darrin Companies LLC
Staffing model
Uses 24-hour on-site staff, not agency fill-ins
Wandering safety
Monitoring system in place for wandering residents
Short-term stays
Respite stays available, e.g. 28-day stay noted
Billing structure
Utilities like electric, cable, and climate control included

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews for Bay Harbor of DeForest are sharply split: many families praise attentive, caring staff and a clean, well-designed building, while others report serious neglect, staffing turnover, and communication failures. Several reviewers note the community has cycled through multiple directors and ownership changes over the past few years, though some say recent leadership has brought real improvement.

What reviewers praise

  • Staff described as caring and attentive by many reviewers
  • Facility described as clean and well-designed
  • Positive experience reported for a 28-day respite stay
  • Consistent praise for kindness and quality of care
  • Activities like bingo, live music, and themed events

What reviewers flag

  • Multiple reports of frequent director and leadership turnover
  • One report of serious neglect and abuse of residents
  • One report of human waste left unaddressed and medication mishandling
  • Some reviewers cite past communication problems with management

AI-generated from reviews and community data.

Bay Harbor of DeForest Memory Care and Assisted Living is a senior living community in DeForest, Wisconsin offering Assisted Living and Memory Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 3.4 out of 5 across 17 reviews.

About Bay Harbor of DeForest Memory Care and Assisted Living

Bay Harbor of DeForest is a memory care and assisted living community in DeForest, Wisconsin, specializing in Alzheimer's and dementia care since 1989. The community accepts residents with complex needs and provides tailored care plans that adapt to evolving needs, with staff trained in gerontology and memory care by founders who helped pioneer the field's clinical curriculum.

Residents receive daily support with meals, laundry, housekeeping, and around-the-clock care from familiar, trained staff members who maintain higher caregiver-to-resident ratios. When care needs increase, residents may stay in place rather than relocating, with the community equipped to support higher-acuity physical and medical assistance. The community employs 24-hour on-site staff rather than agency fill-ins, ensuring residents see consistent, familiar faces.

The community features multiple living spaces including three comfortable living rooms, a shared dining room, an activities area, a back patio, a walking path, and front entrance seating. Residents can personalize their studio or spacious suite with cherished items, and home-style meals are served daily with the option to dine in one's room. A monitoring system supports residents prone to wandering and provides families peace of mind.

Programming includes bingo, live entertainment, themed events, therapy animal visits, and personalized music playlists designed to reconnect residents with meaningful memories. An on-site internet café allows residents to stay connected with loved ones, and private physical therapy space is available for outside care providers.

All utilities including electric, cable television, heating, and air conditioning are included. Well-cared-for pets are welcome on a case-by-case basis. The community is located close to local hospitals and clinics, and coordinates with outside physicians and specialists for residents' medical needs.

Types of Care at Bay Harbor of DeForest Memory Care and Assisted Living

Assisted LivingMemory Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room
  • Room Service

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio
  • Pet Friendly
  • Walking Paths

Activities

  • Arts and Crafts
  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Games
  • Live Performances
  • Religious Services
  • Social Activities

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Help Me Choose

Reviews of Bay Harbor of DeForest Memory Care and Assisted Living

3.4overall · 17 ratings combined

3.4★ on Google (17)

Hattie Russell

Aug 2025

via Google ↗ · Report

This facility was great and exactly what I wanted to find. Employees were nice and attentive.

Debbie Gricius

Aug 2025

via Google ↗ · Report

I feel blessed that we found Bay Harbor for my husband. The employees were so caring and always interacting with the residents. I don't believe any other place could compete with the quality of care we received or their kindness. The facility is beautiful and<br>very well designed. I highly recommend checking out Bay Harbor for your loved one.

Debbie DeMinter

Aug 2025

via Google ↗ · Report

My mother has been here for over 2 years & they are on their 5th director. I will not recommend this place to anyone. I was warned about it but thought with new owners and wanting to honor a grandmother they would be sure to have a nice place. We'll, guess I was wrong. Grandma Marion is rolling over in her grave for sure.<br><br>Now it is the 6th director! Keep this one - she is good!<br><br>This review was for Koselig House. It is now run by Bay Harbor where many improvements have been made & I would recommend them.

Matthew Douglas

Jul 2025

via Google ↗ · Report

Loved visiting for the first day of summer party! Great place

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In Wisconsin, assisted living usually runs $2,800 to $3,900 a month.

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Frequently Asked Questions

What types of care does Bay Harbor of DeForest Memory Care and Assisted Living offer?

Bay Harbor of DeForest Memory Care and Assisted Living offers Assisted Living and Memory Care.

Is Bay Harbor of DeForest Memory Care and Assisted Living pet friendly?

Yes. Bay Harbor of DeForest Memory Care and Assisted Living lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is Bay Harbor of DeForest Memory Care and Assisted Living located?

Bay Harbor of DeForest Memory Care and Assisted Living is located at 4897 Innovation Dr in DeForest, Wisconsin.

What do families say about Bay Harbor of DeForest Memory Care and Assisted Living?

Bay Harbor of DeForest Memory Care and Assisted Living carries a 3.4 out of 5 rating from 17 Google reviews. Reviews for Bay Harbor of DeForest are sharply split: many families praise attentive, caring staff and a clean, well-designed building, while others report serious neglect, staffing turnover, and communication failures. Several reviewers note the community has cycled through multiple directors and ownership changes over the past few years, though some say recent leadership has brought real improvement. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Bay Harbor of DeForest Memory Care and Assisted Living?

Submit the Request Information form on this page, or contact Bay Harbor of DeForest Memory Care and Assisted Living directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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