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Barnabas Health Home Care and Hospice

80 Main St Ste 210

2.5(13 ratings)· West Orange average: 4.2

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Barnabas Health Home Care and Hospice, photo 11 / 6

Quick Facts

Medicare quality
4.0 of 5 stars

Home Health Compare

Medicare certified
Since 1980
Referral partnership
Care delivered through Visiting Nurse Association Health Group
Certification
Medicare and Medicaid-certified home care services
Care flexibility
Offers full-time live-in or occasional visit care

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews of Barnabas Health Home Care and Hospice are sharply divided: a few families praise specific aides and hospice teams for compassionate, coordinated end-of-life support, but the majority of reviewers describe missed visits, poor communication, and unresponsive management. Complaints about scheduling, staff training, and follow-through appear repeatedly across independent reviews.

What reviewers praise

  • Praised hospice team coordination for dementia patient's care
  • Individual aides described as compassionate and going above expectations
  • Personalized care plans tailored to medical and household needs
  • Recovery programs offered for joint replacement and heart failure

What reviewers flag

  • Multiple reports of missed or unscheduled visits
  • Several reviewers cite poor communication about appointment times
  • Reports of unprofessional or dismissive nurse conduct
  • One report of delayed emergency nurse response after seizures

AI-generated from reviews and community data.

Barnabas Health Home Care and Hospice is a home health agency serving West Orange, New Jersey offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 2.5 out of 5 across 13 reviews.

About Barnabas Health Home Care and Hospice

Barnabas Health Home Care and Hospice in West Orange, New Jersey provides home-based health care and hospice services for patients who are unable to travel to the hospital. Through a partnership with the Visiting Nurse Association (VNA) Health Group, the organization brings medical care directly to patients' homes to improve the quality and efficiency of post-acute care in the communities served.

The home care services are Medicare and Medicaid-certified and are designed for patients recovering from surgery, serious illness or injury, or those in the final stages of life. Visiting nurses and physicians work closely with patients' primary care physicians to coordinate personalized home care plans tailored to individual needs, whether requiring full-time live-in assistance or occasional visits from the home care team.

The organization offers recovery programs for specific conditions including joint replacement and heart failure, among others. Patients receive customized care plans developed based on their particular medical and household needs to ensure comprehensive support during their recovery or end-of-life care.

Types of Care at Barnabas Health Home Care and Hospice

Home Health

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of Barnabas Health Home Care and Hospice

2.5overall · 13 ratings combined

2.5★ on Google (13)

John Z

Aug 2025

via Google ↗ · Report

It’s Very hard for me to write this review being a True Believer but I must write the Truth, Good or Bad. This Hospice Group was forced upon me as where I’m at COMPLETE CARE in Cedar Grove,NJ had made changes to the Contract of a Hospice Company that I had brought in, met with, was Extremely Happy w their Plan but The Company called me up & told me That They Couldn’t take me on due to the Changes made on their Contract, I had to bend down to use The Services of VNA HEALTH, Which Already Has a Contract Here, I Knew from The Beginning that This was NOT THE RIGHT HOSPICE Company to Care for Me at This Ending of My life, But as said I was FORCED into using Them out of Lack of Options. Right from The Beginning Their Nurse “Albert” who had met w Me and just wanted to Speed Through My EXTENSIVE Medical History, as I was Trying to give Him a Very Good Picture but he wanted to just rush me through what was The MOST IMPORTANT PART OF MY LIFE, THE ENDING OF IT AS COMFORTABLE AND PEACEFUL AS POSSIBLE! I called The Office & explained the Situation and Make Them Aware of MY LAST WISHES! They gave a Different Nurse “Christian” who was The Absolute Worst Nurse that I have Ever Encountered in the past 20yrs!! He was so agressive towards me & spoke to me in such a Demeaning Manner, it was as He was LOOKING FOR A FIGHT! I had to call The Office & Ask for a Different Nurse. They sent this Nurse “Katie” who was Exactly What A Nurse, Especially a Hospice Nurse Should Act like, Speak like and treated Me Very Gently. I Called The Office and Requested that KATIE Be My Nurse, but they REFUSED & told me it wasn’t Her territory, It was Christian’s and I told Them I Felt UNSAFE w Christian, So they forced Albert upon me Again. During their LACK OF CARE, I Suffered a Heart Attack on July 13th on THEIR WATCH! I kept requesting A medication that I had been on Safety for years and I would be told “Yes, that’s a Great Idea by Nurses on the phone when I had to call in the middle of the night suffering in such a High Level of pain! Bottom Line Tuesday Albert came in After I had just seen my Primary Dr now of 16yrs and He had to Check me out Thoroughly and prescribed a Power Chair as I Cannot use a Regular Wheelchair as it gives me Chest pains. So Tues when Albert The “Nurse” was here, He was Literally FIGHTING with me that he was REFUSING To Take The Prescription for the Power Chair, Insisting First that Medicare wouldn’t cover it, which I had assured him that I spoke w Medicare on Saturday and got All the Information that My Dr Needed to put in order to get The Power Chair. He Also Fought w Me over The recommended Medication to help lower my pain from The BEST That This So Called “Hospice Company” had it which was an 8! Which is Way too High to live & Die in! So Yesterday He walked in, All Fired up & Threw my prescription from my Dr on My Table and said “We’re Revoking You from Hospice.”When asked WHY? Albert claimed that it was due to a Joke that was made in front of Their Social Worker 2 weeks prior, which was simply “You’re lucky Katie The Peacemaker is Here”Which was laughed at by All that day! The Truth be told Albert Verbally revoked me last Wednesday due to the fact that Their Company Could NOT Control My Intractable Pain & I even suffered another Heart Attack due to their Negligence!Before VNA my health was Bad enough,I’m now hanging on by a Thread,Literally!<br>I am now literally Begging a Phenomenal inpatient Hospice Facility to let me live out the rest of My days in physical and emotional Comfort, As The LORD Has Guided Me to Them as They’re Everything A Man who is Dying Needs,People who Truly Care About those who are Dying & Suffering Physically and Emotionally.<br>I Must focus on the NOW & NOT The Suffering at the hands of VNA HEALTH, But Please Be Extremely Careful about having VNA take Care of You or Your Loved One.As a True Believer, A True Christian it’s hard to have said these Raw but 100% True Facts about VNA HEALTH.Their 2.6 Rating Speaks for itself. I Asked SEVERAL TIMES TO SPEAK W THE MEDICAL DIRECTOR OR SUPERVISOR & WAS NEVER ABLE TO!

Caroline Pearsall

Jun 2025

via Google ↗ · Report

I.<br>Have been with bonabes homecare, visiting nurses for 2 and a 1/2 weeks actually over 2 and a 1/2 weeks. The first nursery was supposed to be here. Get a no call and put me down as a refusal.<br>A week later, I was sent a different nurse. She came once on a Friday and told me that Monday.She would be contacting my specialist getting supplies and then Returrning. Here I am over a week and a 1/2 later and she has never come back. My leg actually opened up and bled, which would not have happened had she returned and done what she was supposed to do.<br>My phone developed a virus. I got touch with them and let them know that even if someone didn't hear from me to please come because I am here and in desperate need.<br>As far as I am concerned, this is the worst visiting nurses I have ever had and that is saying a lot!

B Bell

Jul 2024

via Google ↗ · Report

Not sure how to feel.Rn was annoying,not sure why she visited..HHA was suppose to work 1 1/2 hr.The 3 times she came,the first time was 45 min,second time was 1hr 10 min,last day we made her stay 1 1/2 hr..PT and OT were sub par.Best thing they said was recommended a chair that assist standing..Not pleased with service AT ALL

Elizabeth Pincavage

May 2024

via Google ↗ · Report

Carlus Fuller was a wonderful health care aide. Carlus Fuller was an angel. He helped me with the care my brother during a difficult time. I appreciate him so much. I can't find the words to explain my gratitude. God bless VNA Health Hospice.

Christ Loves Me

Nov 2023

via Google ↗ · Report

Still very rude Jacqueline I guess shes a supervisor nurse or whatever no bedside maner shes very unprofessional dont care at all about the patient needs shes clueless about how to be compassionate they dont seem to care about how patients relying on them and their help and they want you to feel like they are doing you a favor management does nothing and then end up back in the hospital because of their negligence and do not take responsibility for their actions there are now more options for homecare shopping around keep saying insurance wont do this or that i call insurance they says it's Barnabus home care not them how do they know what they will pay for if they don't want to submit it in the first place checking new companies out now so we can be done with these people they act like they are paying for the care when they are the ones getting paid to take care of patients making sick people life harder I guess they pick and choose who they give good care to if you know what I mean I do love our nurse she is sweet I pray to have a better company soon shame on you people just remember God sees everything He can also switch places with whom ever He choses be very careful how you treat others

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Medicare Quality of Care

Barnabas Health Home Care and Hospice is a Medicare-certified home health agency (certified since 1980). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency73%US 79%
  • Rated their overall care 9 or 10 out of 1084%US 85%
  • Care was given in a professional way88%US 89%
  • The team communicated well85%US 86%
  • The team discussed medicines, pain and home safety84%US 82%

372 completed patient surveys, 12% response rate.

Hospital outcomes

  • Discharged to the community91%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)5%US 4%Worse than
  • Preventable hospital visits during care (lower is better)7%US 11%Better than

How patients did

  • Care started within 2 days of referral93%US 94%
  • Patients got better at walking or moving around92%US 83%
  • Patients got better at getting in and out of bed92%US 83%
  • Patients got better at bathing91%US 86%
  • Patients' breathing improved95%US 85%
  • Patients got better at taking medications correctly91%US 81%
  • Patients who had a fall with major injury (lower is better)0%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations76%US 61%

Service area

Barnabas Health Home Care and Hospice reports serving 47 ZIP codes, including Newark, Jersey City, East Orange, Montclair, Orange, Bayonne, Belleville, Bloomfield, Caldwell, Cedar Grove and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 317061. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Barnabas Health Home Care and Hospice offer?

Barnabas Health Home Care and Hospice offers Home Health.

Where is Barnabas Health Home Care and Hospice located?

Barnabas Health Home Care and Hospice is located at 80 Main St Ste 210 in West Orange, New Jersey.

What do families say about Barnabas Health Home Care and Hospice?

Barnabas Health Home Care and Hospice carries a 2.5 out of 5 rating from 13 Google reviews. Reviews of Barnabas Health Home Care and Hospice are sharply divided: a few families praise specific aides and hospice teams for compassionate, coordinated end-of-life support, but the majority of reviewers describe missed visits, poor communication, and unresponsive management. Complaints about scheduling, staff training, and follow-through appear repeatedly across independent reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Barnabas Health Home Care and Hospice?

Yes. Barnabas Health Home Care and Hospice is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.

Do I need a referral to use Barnabas Health Home Care and Hospice?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Barnabas Health Home Care and Hospice?

Submit the Request Information form on this page, or contact Barnabas Health Home Care and Hospice directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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