4.3(6 ratings)· Pierre average: 4.1
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of Avera Maryhouse are mixed but mostly positive, with families praising the attentiveness and warmth of nursing, OT, and PT staff, especially in the transitional care unit. One family reported a seriously negative experience involving missed meals, medication errors, and unresponsive staff, which they escalated to legal action.
AI-generated from reviews and community data.
Avera Maryhouse is a senior living community in Pierre, South Dakota offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 6 reviews.
Avera Maryhouse is a skilled nursing and long-term care community in Pierre, South Dakota, licensed for up to 80 residents. The facility is Medicare and Medicaid certified and holds a 5 out of 5 CMS overall star rating.
The community offers 24-hour staffing with on-site registered nurses, medication management, and emergency call systems. Residents have access to private rooms with private bathrooms, housekeeping and laundry services, dietary accommodations, cable or satellite television, and a restaurant-style dining room. Gathering and activity spaces support social engagement and programming.
Reviewers offer mixed assessments of the facility. Some families report their relatives receive excellent care in the transitional care unit and praise the attentiveness of staff, including one noting that a nurse video called to share a care package moment. Others report serious concerns about cleanliness, staff professionalism, medication management, and feeding practices, with one family noting they had pursued legal action regarding their experience.
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Help Me Choose4.3overall · 6 ratings combined
4.3★ on Google (6)
newcince
Dec 2025
My mom is a new resident here and she likes it… A lot. It’s a huge piece of mind knowing she’s safe and she’s OK. I sent a care package and one of the nurses video called me as she opened it. Wonderful. Can’t say enough great things. Thank you Mary House!
Kathy Stevens
Feb 2025
The transitional care unit at Avera Mary house is providing excellent care to my mom. No one wants to be in transitional care and if you have to be there then there is no better place to be than Maryhouse in Pierre SD!! Amanda the OT and Brittney the PT are amazing! Nora is fantastic! Nurses Jane and Lori are incredible. Also great are Andy, Edzel, Miguel, James, Giavanni, Avery, Natasha and Christian. I’m sure I’m leaving folks out & im sorry. I met many staff members while visiting my mom and I was genuinely, heartfelt impressed with each of them. THANK YOU for the challenging work you do each and every day. Every ice water you refill, every lunch you bring, every walk down the hall, every smile, every pat on the arm, each of you are making a positive difference in my mom’s life every day & I am grateful beyond words for your consistent kindness and for your knowledge, skills & empathy.
Twila Dillon
May 2021
The gentleman was very polite thx
Edward Benson
Jun 2018
Unclean facility with unprofessional rude staff. Our experience with Maryhouse has been so bad we have hired an attorney to address the long list of issues. Some of the biggest problems we faced was the staff forgetting to feed, forgetting to provide medications, and frequent arguments with our family over the care provided.
4 inspection visits in the last three years, 21 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2025
Have an enclosure around a vertical opening shaft.
Severity C of L: potential for minimal harm, widespreadCorrected Oct 24, 2025
Have horizontal exits used in accordance with safety requirements.
Severity C of L: potential for minimal harm, widespreadCorrected Oct 24, 2025
Have simulated fire drills held at unexpected times.
Severity C of L: potential for minimal harm, widespreadCorrected Oct 24, 2025
Have elevators that firefighters can control in the event of a fire.
Severity B of L: potential for minimal harm, patternCorrected Oct 24, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity B of L: potential for minimal harm, patternCorrected Oct 24, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity B of L: potential for minimal harm, patternCorrected Oct 24, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 15, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 6, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 6, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 6, 2024
Have horizontal exits used in accordance with safety requirements.
Severity C of L: potential for minimal harm, widespreadDeficient, Provider has no plan of correction
Have an enclosure around a vertical opening shaft.
Severity C of L: potential for minimal harm, widespreadDeficient, Provider has no plan of correction
Have generator or other power source capable of supplying service within 10 seconds.
Severity C of L: potential for minimal harm, widespreadCorrected May 3, 2024
Have simulated fire drills held at unexpected times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 4, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 4, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 4, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 4, 2023
Have an enclosure around a vertical opening shaft.
Severity C of L: potential for minimal harm, widespreadCorrected May 4, 2023
Have horizontal exits used in accordance with safety requirements.
Severity C of L: potential for minimal harm, widespreadCorrected May 4, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Avera Maryhouse offers Skilled Nursing / Long Term Care.
Avera Maryhouse is located at 717 East Dakota in Pierre, South Dakota.
Avera Maryhouse carries a 4.3 out of 5 rating from 6 Google reviews. Reviews of Avera Maryhouse are mixed but mostly positive, with families praising the attentiveness and warmth of nursing, OT, and PT staff, especially in the transitional care unit. One family reported a seriously negative experience involving missed meals, medication errors, and unresponsive staff, which they escalated to legal action. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Avera Maryhouse had 4 government inspection visits in the last three years, with 21 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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