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Avantara Milbank

1103 South Second Street

4.5(8 ratings)

Avantara Milbank, photo 11 / 6

Quick Facts

Total units
55
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
55
Wound care technology
Uses E-Stim, ultrasound, negative pressure therapies
Specialized rehab programs
Cardiac, oncology, orthopedic, and respiratory rehab tracks
End-of-life care
Hospice care offered on-site
Wound care staffing
Certified wound care nurses consult on-site

What Families Think

The Good

  • Short-term rehab with PT, OT, and speech therapy
  • Advanced wound care using E-Stim, ultrasound, negative pressure therapy
  • Condition-specific rehab for cardiac, oncology, orthopedic, and respiratory recovery
  • On-site certified wound care nurse consultations
  • Hospice care available

The Bad

  • No published pricing information available
  • No reviews with detailed feedback are available

AI-generated from reviews and community data.

Avantara Milbank is a senior living community in Milbank, South Dakota offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 4.5 out of 5 across 8 reviews.

About Avantara Milbank

Avantara Milbank is a skilled nursing facility in Milbank, South Dakota, offering comprehensive post-hospital rehabilitation and specialized medical care. The community provides short-term rehabilitation with physical, occupational, and speech therapy to help guests recover from surgery or illness and regain mobility, function, and independence in a medically supervised environment.

The facility offers specialized post-surgical care, including incisional and wound management and suture removal, as well as innovative wound care using advanced treatments such as E-Stim, ultrasound, and negative pressure therapies. Certified wound care nurses provide on-site consultations to ensure comprehensive wound healing.

Avantara Milbank provides tailored rehabilitation programs for specific conditions, including cardiac rehabilitation for those recovering from heart disease or cardiac surgery, oncology recovery care with nursing and dietary services, orthopedic rehabilitation following hip and knee replacement or spine surgery, and respiratory rehabilitation for patients with lung disease and chronic respiratory problems. Each program features personalized care plans developed in collaboration with physicians and therapists.

The community's approach emphasizes one-on-one attention from trained professionals, with daily therapy sessions and educational resources designed to improve strength, mobility, range of motion, and safe daily activity navigation. The facility also offers hospice care and focuses on creating a relaxing, nurturing environment as part of its rehabilitation regimen.

Types of Care at Avantara Milbank

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Avantara Milbank

4.5overall · 8 ratings combined

4.5★ on Google (8)

Lexi Hilkemeier

May 2023

via Google

If you care about your loved ones, do not put them here. My great grandmother was placed here. We got a phone call several days into her fighting influenza A, but not until after she was unresponsive and purple from the knees down. They had not tested or treated her by this point. These are things we had to ask them to do. After she got the positive test we asked that she be taken to the hospital to see if she could get some help. The nurse argued and responded with "well you know she's DNR" to which I quickly responded "she's not dead yet!!" This nurse argued with us as she was practically drowning from all of the fluid in her lungs. She had JUST beat covid in the nursing home that closed previously. They finally got her into the hospital after several days where she passed peacefully with pain and anxiety medication instead of uncomfortable in this dumpy place. After she passed they threw away/'lost' some of her things. Her walker was in another room being used by other people. They still have not found some of her belongings. I will say that Ethan the new guy in charge has been as helpful as he possibly can and has been the only respectful person we've spoken to throughout this entire process, and that's including the social worker lady, I don't even care to remember her name. Find a different nursing home.

Nick Berndt

Oct 2019

via Google

Excellent staff!! Very caring and respectful!

Deb Halbert

Oct 2019

via Google

Our relatives were given extra ordinary care while they were there. Great place and great service.

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Government Inspection History

7 inspection visits in the last three years, 41 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 7, 2026Health Complaint12 citations
  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jun 6, 2026

  • Ensure that residents are free from significant medication errors.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jun 6, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 6, 2026

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 6, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 6, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 6, 2026

  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 6, 2026

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 6, 2026

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 6, 2026

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 6, 2026

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 6, 2026

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 6, 2026

Mar 13, 2025Fire Safety StandardHealth ComplaintHealth Standard9 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 21, 2025

  • Honor each resident's preferences, choices, values and beliefs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 21, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 19, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 21, 2025

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2025

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2025

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 21, 2025

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 21, 2025

  • Have simulated fire drills held at unexpected times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2025

Dec 18, 2024Health Complaint3 citations
  • Ensure that residents are free from significant medication errors.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jan 17, 2025

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 17, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 17, 2025

Oct 8, 2024Health Complaint3 citations
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Nov 2, 2024

  • Respond appropriately to all alleged violations.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Nov 2, 2024

  • Provide enough food/fluids to maintain a resident's health.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Nov 2, 2024

Aug 6, 2024Health Complaint1 citation
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 10, 2024

Nov 8, 2023Fire Safety StandardHealth Standard8 citations
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity G of L: actual harm, isolatedCorrected Dec 6, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedCorrected Dec 6, 2023

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 4, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 6, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 24, 2023

  • Install corridor and hallway doors that block smoke.

    Severity C of L: potential for minimal harm, widespreadCorrected Nov 24, 2023

Sep 1, 2022Fire Safety StandardHealth Standard5 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 21, 2022

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 21, 2022

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 21, 2022

  • Have properly installed hallway dispensers for alcohol-based hand rub.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 21, 2022

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 21, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Avantara Milbank offer?

Avantara Milbank offers Skilled Nursing / Long Term Care.

Where is Avantara Milbank located?

Avantara Milbank is located at 1103 South Second Street in Milbank, South Dakota.

How did Avantara Milbank do on recent health and safety inspections?

Avantara Milbank had 7 government inspection visits in the last three years, with 41 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Avantara Milbank?

Submit the Request Information form on this page to connect with Avantara Milbank and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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