MyLivingChoice

Ridge at the Stratford

1739 W Myrtle Ave

3.9(52 ratings)· Phoenix average: 4.3

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Ridge at the Stratford, photo 11 / 3

Quick Facts

Year opened
1985
Licensed capacity
170 residents

Arizona DHS

Couples housing
Couples can share a room together
Respite care
Short-term respite stays available for urgent needs
Hospice in place
Residents can stay in their own room through hospice

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families of residents at Ridge at the Stratford often praise the warmth of individual staff members and describe noticeable improvements in loved ones' quality of life, especially in memory care. At the same time, a recurring set of reviews point to staffing shortages, management turnover, and billing or communication problems, particularly after a change in ownership.

What reviewers praise

  • Staff frequently praised by name for compassion
  • Memory care residents reported to improve quality of life
  • Clean, recently renovated apartments noted by visitors
  • Dining and food consistently praised
  • Couples can share a room with mixed care levels
  • Long-term residents (up to 5 years) report attentive care

What reviewers flag

  • Several reports of high staff turnover and understaffing
  • Multiple reviewers cite poor management and unreturned calls
  • Some reviewers report rent/rate increases with inadequate notice
  • One serious report of a medication management error

AI-generated from reviews and community data.

Ridge at the Stratford is a senior living community in Phoenix, Arizona offering Assisted Living, Memory Care and Respite / Short-Term Care. Amenities include Professional Chef, Outdoor Patio and Fitness Center. Families rate it 3.9 out of 5 across 52 reviews.

About Ridge at the Stratford

Ridge at the Stratford is a Memory Care and Assisted Living community located in Phoenix, Arizona. It is designed to feel like a warm, family-oriented home base for residents, with a team of experienced caregivers dedicated to providing quality, personalized service.

The community's philosophy centers on empowering seniors to direct their own lives and care. Staff support each resident's individual choices and desires, encouraging health, life-long learning, and a full senior living experience rather than dictating how residents should live.

Signature programs at the community are designed to help residents retain their abilities and maintain independence for as long as possible. Activities are built around each person's interests, talents, and abilities, with the goal of improving self-esteem through meaningful engagement.

Dining is a notable feature, with a variety of dishes prepared daily by on-site chefs to provide residents with an enjoyable dining experience.

Ridge at the Stratford is pet-friendly, welcoming residents' furry companions in its apartments, subject to community standards.

The community has been operated by Ridgeline Management Company, a Texas-based senior housing management company specializing in retirement, assisted living, and memory care, since 2015.

Types of Care at Ridge at the Stratford

Assisted LivingMemory CareRespite / Short-Term Care

Amenities

Room Amenities

  • Private Rooms

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Outdoor Patio
  • Security
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities

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Reviews of Ridge at the Stratford

3.9overall · 52 ratings combined

3.9★ on Google (52)

LUCIO GARCIA

Apr 2026

via Google ↗ · Report

From the caregivers, wellness director and of course Valerie, they have been great to work with. The passion they have for what they do shows very much. The team here is amazing! Thank you for doing all that you do. You are appreciated more than you know.

K D

Dec 2025

via Google ↗ · Report

Merry Christmas to Valerie and her team. I would like to express my deepest and heartfelt gratitude to Ridge at the Stratford for taking care of my mother who was in urgent need of respite care. The personal touch shown by Valerie remains in our hearts as we were able to make a quick decision based on the affordability and availability of this outstanding facility. Valerie (on a personal note) - Your care and efforts to make my mother's stay as comfortable as possible shows your amazing work ethic and love for what you do. May 2026 be an amazing year for you and your team. I will always be indebted to you for your compassionate and caring nature. With many thanks - Kunal

C D

Dec 2025

via Google ↗ · Report

I have both my parents here for the last six months. The facility is flawless. My parents love the food and atmosphere is wonderful. The place is immaculate and the staff is on top of everything when they need help.

Kathy T

Aug 2025

via Google ↗ · Report

My sisters and I toured this facility in hopes of moving our Dad to live there. It’s clean, smells new, has incredibly authentically friendly staff and the apartments while small had the opportunity for personal touches. While this change isn’t happening soon I want to thank Valerie for her INCREDIBLE customer service acumen. She is truly the perfect person to navigate through the decision of change. Valerie is patient, personable, has a sense of humor and sincerely provided the best experience for us while considering The Ridge.

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Arizona asks us to share this with you in writing before we introduce you to a community.

MyLivingChoice is a free service that helps you find senior living. We are paid by our participating communities: if you move into a community we introduced you to, that community pays us a referral fee. You never pay us anything.

We do not own or manage any community, and none owns us. Our only ties to the communities we list are the referral agreements that pay us and the listing upgrades some buy. A community that pays us is marked Partner or Sponsored on our site, and a community that has bought verification is marked Verified.

The communities we suggest may not be every one in your area, and we can only make introductions to communities that work with us. We suggest communities by the care you need, the area, your timeline and budget, and what families say about them, never by what a community pays us. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it.

To make an introduction we share your name, contact details and the care needs you told us about, and nothing else. You can stop using our service at any time, for any reason and at no cost, and if you do we will let any community we introduced you to know.

Arizona law requires that we provide you with the following disclosure notice.

We are in the business of referring residents to assisted living facilities and assisted living homes. We will be paid by the assisted living facility or assisted living home if you move into one of the referred assisted living facilities or assisted living homes. The fee we receive from the assisted living facility or assisted living home into which you move typically ranges from 50 to 80 percent of your first month's rent and care charges. We do have a current business relationship but we do not have a common ownership or control in, or any other financial, business, management or familial relationship with, any of the assisted living homes and assisted living facilities to which we are referring you.

By providing us with a written or electronic notice, you have the right to terminate our services to you at any time, including our use of your personal information. If you terminate our services, we will not be entitled to any fee for any move-in you make after the date of the termination notice unless either:

1. The assisted living facility or assisted living home you choose within the next twelve months is one that we specifically identify and refer to you after we evaluate your profile and requests but before we receive your notice of termination.

2. You communicate with us before you move into the assisted living facility or assisted living home.

Signed for MyLivingChoice LLC by Adam Coomes, President, October 23, 2026 at 3:24 AM CT.

Sending your request confirms that you received the notice above. By submitting, you're okay with us and Ridge at the Stratford reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Frequently Asked Questions

What types of care does Ridge at the Stratford offer?

Ridge at the Stratford offers Assisted Living, Memory Care and Respite / Short-Term Care.

How much does Ridge at the Stratford cost?

Ridge at the Stratford has not published its pricing. For context, communities in Phoenix that publish rates start around $5,227 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Does Ridge at the Stratford offer respite or short-term stays?

Yes. Ridge at the Stratford lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.

Where is Ridge at the Stratford located?

Ridge at the Stratford is located at 1739 W Myrtle Ave in Phoenix, Arizona.

What do families say about Ridge at the Stratford?

Ridge at the Stratford carries a 3.9 out of 5 rating from 52 Google reviews. Families of residents at Ridge at the Stratford often praise the warmth of individual staff members and describe noticeable improvements in loved ones' quality of life, especially in memory care. At the same time, a recurring set of reviews point to staffing shortages, management turnover, and billing or communication problems, particularly after a change in ownership. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Ridge at the Stratford?

Submit the Request Information form on this page, or contact Ridge at the Stratford directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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