Jeanie Simpson
Jun 2026
Holly Smarr is simply amazing !!!! Great facility !!! Keep shining
Autumn Reserve Independent & Assisted Living
400 Herron Road
4.5(25 ratings)
1 / 5Quick Facts
- Total units
- 79
- Licensed capacity
- 79 residents
- Pet Policy
- Up to two pets, 20 lb weight limit
- On-site Medical Care
- Partnership offers primary care, podiatry, wound care
California CDSS
What Families Think
Families largely describe Autumn Reserve as a clean, well-kept community with kind, responsive staff and a good variety of activities. However, one detailed review raises serious concerns about understaffing, neglect, and billing, and staff turnover is mentioned as an ongoing issue.
The Good
- Staff described as kind and responsive
- Facility kept clean, bright, and peaceful
- Variety of activities and events for residents
- On-site medical partnership for primary and wound care
- Pet-friendly with dedicated dog park
The Bad
- One report of neglect, understaffing, and overcharging
- Staff turnover noted as high by a reviewer
- Food quality criticized in one detailed review
AI-generated from reviews and community data.
About Autumn Reserve Independent & Assisted Living
Autumn Care III is an assisted living community located in Farragut, Tennessee, positioned on Campbell Station Road across from the Farragut Library and adjacent to the greenway and Farragut Town Park. The community provides easy access to Knoxville's Premier Shopping Center in Turkey Creek and is near hospitals and healthcare providers.
The community offers assisted living with well-designed floor plans that residents can furnish in their own style. Residents benefit from freedom from household chores including housekeeping, meal preparation, and laundry services. Professional staff are available around the clock. On-site medical care is provided through a partnership with Mission Mobile Medical Care, offering primary care, podiatry, wound care, and behavioral healthcare services.
Amenities include weekly housekeeping and linen laundering, a salon offering beauty services, a day spa with hydrotherapy and massage therapy, a movie theater, library, and dining areas. The community hosts activities such as happy hours, gourmet meals, musical performances, Bible study, and worship services, allowing residents to engage with the community without leaving the property.
A full menu of beauty services is available at the salon for an additional charge, and day spa services are offered for a competitive fee. Residents can keep up to two pets at their residence, including cats, dogs, gerbils, hamsters, or birds, provided they weigh 20 pounds or under. An outdoor dog park on the property allows pets exercise space.
Types of Care
Assisted Living
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Help Me ChooseReviews
4.5overall · 25 ratings combined
4.5★ on Google (25)
Lee Robbins
Apr 2026
Speaking from personal experience, as my father has been living at Autumn Care - Farragut for nearly two years, I see a facility that is well-kept, clean, and with a staff that is responsive to its clients' needs. Though the staff turnover rate is too high, which is a shame and likely preventable, they do their jobs and engage with the residents. I appreciate that there are parties and events to help provide some variety. I suspect it can get monotonous doing the exact same things every day; clearly Autumn Care wants to prevent this by engaging with their residents to get out of their rooms and do things. I find myself often recommending this particular facility to friends and coworkers who have family members that need just a bit of care. It's a good place to be.
Holly
Apr 2026
Beautiful community, fantastic culinary team and great activities!
Lily Yassu
Feb 2025
This facility is nothing but a greedy money-making machine that has zero compassion for its residents. They advertise luxury care and fine dining, but in reality, it’s all a lie. The residents—who are paying outrageous amounts to live here—are ignored, neglected, and overcharged for services they never receive. The caregivers, who should be focusing on resident care, are instead forced to work as servers and housekeepers—jobs that were NOT in their job descriptions. How can they properly care for residents when they’re being stretched so thin? Management doesn’t care. They are more focused on cutting corners and maximizing profits than actually running a quality assisted living facility. The food is absolutely disgusting. They advertise "fine dining," but residents are served low-quality, unappetizing meals that no one in their right mind would call fine dining. Many residents barely eat because the food is so bad, and complaints are ignored. Worst of all, management has no heart. While this facility is falling apart the owner is in her penthouse in FL. not giving any care in the world what is going on. They will take every last dollar from residents and their families while failing to provide even the basic care they promise. The staff is underpaid, overworked, and constantly quitting because of the terrible working conditions. Meanwhile, the residents—the people who should be the priority—suffer in silence. This place should be shut down. If you care about your loved ones, DO NOT send them here. They deserve better than this nightmare of a facility!
Kristi Smith
Aug 2024
I can highly recommend Autumn Care Farragut. My grandmother has been a resident there for 2 1/2 years. The staff are genuinely kind and caring towards her. And it’s always clean, bright and peaceful when I visit.
Frequently Asked Questions
What types of care does Autumn Reserve Independent & Assisted Living offer?
Autumn Reserve Independent & Assisted Living offers Assisted Living.
Where is Autumn Reserve Independent & Assisted Living located?
Autumn Reserve Independent & Assisted Living is located at 400 Herron Road in Farragut, Tennessee.
What do families say about Autumn Reserve Independent & Assisted Living?
Families largely describe Autumn Reserve as a clean, well-kept community with kind, responsive staff and a good variety of activities. However, one detailed review raises serious concerns about understaffing, neglect, and billing, and staff turnover is mentioned as an ongoing issue.
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