MyLivingChoice

AtHome Healthcare Team

100 Tower Road, Suite 15

3.7(3 ratings)· American Canyon average: 4.8

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AtHome Healthcare Team

Quick Facts

Medicare quality
1.5 of 5 stars

Home Health Compare

Medicare certified
Since 2015
Ownership
Privately owned agency, not part of a hospital
Medicare certification
Medicare certified since 2015
Therapy and social work
In-home PT, OT, speech therapy and medical social services
Medicare quality score
Rated 1.5 out of 5 stars by Medicare

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

AtHome Healthcare Team is a privately owned, Medicare-certified home health agency. Two of three Google reviewers praise the nurses, therapists and office staff after surgery. One reviewer reports a serious car accident involving a company vehicle and says the agency's response lacked accountability. Medicare's quality rating is low at 1.5 out of 5 stars.

What reviewers praise

  • Reviewers praise kind, professional, sincere staff
  • Post-surgery recovery care described as supportive
  • Nurse, OT and PT named and thanked
  • Office staff took a call on a holiday
  • Offers nursing, PT, OT, speech therapy and aide visits

What reviewers flag

  • Medicare quality rating is only 1.5 out of 5 stars
  • One report of a nurse causing a crash in a company vehicle
  • One reviewer says the agency showed no accountability after the accident
  • Only three Google reviews, so ratings are thin
  • No published pricing

AI-generated from reviews and community data.

AtHome Healthcare Team is a home health agency serving American Canyon, California offering Home Health. Families rate it 3.7 out of 5 across 3 reviews.

About AtHome Healthcare Team

AtHome Healthcare Team is a Medicare-certified home health agency serving American Canyon, CA and has been Medicare certified since 2015. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.

Medicare rates the quality of patient care at AtHome Healthcare Team 1.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at AtHome Healthcare Team

Home Health

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Reviews of AtHome Healthcare Team

3.7overall · 3 ratings combined

3.7★ on Google (3)

Colin Cronin

May 2026

via Google ↗ · Report

One of your nurses ran a red light in a company vehicle and caused my wife to T-bone them while our 10-month-old baby was in the car. Multiple witnesses at the scene stated that your employee was the one who entered the intersection against the light, yet responsibility is now being disputed. What has been most upsetting is not only the accident itself, but the complete lack of concern shown afterward. My wife even tried to help the driver out of the vehicle and received no acknowledgment or concern in return. As a parent, it is incredibly difficult to process how someone could put a family and infant in danger and then shift blame onto an innocent mother afterward. I sincerely hope your organization takes situations like this seriously, because accountability and integrity matter deeply in professions built on caring for others.

Susan Boren

Feb 2026

via Google ↗ · Report

I cannot say enough good things about the care I received from the team that took care of me after my surgery. Thank you so much for your help and support!! I would highly recommend AtHome Healthcare to anyone needing this type of care. Thank you to Abigail, discharge coordinator; Sheena, admin staff, and taking my call on a holiday; Gay, RN; Leah, OT; and Yvette, PT. All of you are such kind, caring people who clearly love the work you do. Thank you for making what could have been a stressful time, so much better for me because of your care and kindness!!

Becca Torres

Mar 2022

via Google ↗ · Report

My experience with staff was amazing! Workers are very sincere and professional. Would highly recommend services from here to all my family and friends.

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By submitting, you're okay with us and AtHome Healthcare Team reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

AtHome Healthcare Team is a Medicare-certified home health agency (certified since 2015). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

1.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

  • Would definitely recommend the agency78%US 79%
  • Rated their overall care 9 or 10 out of 1070%US 85%
  • Care was given in a professional way86%US 89%
  • The team communicated well76%US 86%
  • The team discussed medicines, pain and home safety79%US 82%

21 completed patient surveys, 8% response rate.

Hospital outcomes

  • Discharged to the community82%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)11%US 11%Same as

How patients did

  • Care started within 2 days of referral87%US 94%
  • Patients got better at walking or moving around59%US 83%
  • Patients got better at getting in and out of bed70%US 83%
  • Patients got better at bathing64%US 86%
  • Patients' breathing improved57%US 85%
  • Patients got better at taking medications correctly36%US 81%
  • Patients who had a fall with major injury (lower is better)0%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations37%US 61%

Service area

AtHome Healthcare Team reports serving 55 ZIP codes, including Sacramento, Santa Rosa, Novato, Vallejo, Antioch, Fairfield, Napa, Petaluma, San Rafael, Vacaville and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 059644. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does AtHome Healthcare Team offer?

AtHome Healthcare Team offers Home Health.

Where is AtHome Healthcare Team located?

AtHome Healthcare Team is located at 100 Tower Road, Suite 15 in American Canyon, California.

What do families say about AtHome Healthcare Team?

AtHome Healthcare Team carries a 3.7 out of 5 rating from 3 Google reviews. AtHome Healthcare Team is a privately owned, Medicare-certified home health agency. One reviewer reports a serious car accident involving a company vehicle and says the agency's response lacked accountability. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from AtHome Healthcare Team?

Yes. AtHome Healthcare Team is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 1.5 out of 5 stars.

Do I need a referral to use AtHome Healthcare Team?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit AtHome Healthcare Team?

Submit the Request Information form on this page, or contact AtHome Healthcare Team directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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