3.2(9 ratings)· Albuquerque average: 4.1
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Home Health Compare
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
At Home Healthcare provides in-home nursing, physical therapy, and occupational therapy services to clients in Albuquerque, often following a hospital discharge. Reviews for this service are largely negative, with multiple families reporting missed appointments and care orders that were never carried out. The community holds a 3.2 out of 5 rating from 9 Google reviews, reflecting this inconsistency.
AI-generated from reviews and community data.
At Home Healthcare is a home health agency serving Albuquerque, New Mexico offering At-Home Care and Home Health. Families rate it 3.2 out of 5 across 9 reviews.
At Home Healthcare is a home health agency serving clients in Albuquerque, New Mexico. Medicare-certified since 2006, the agency provides skilled nursing, physical therapy, occupational therapy, speech therapy, and medical social services to patients in their homes.
The agency holds a CMS quality star rating of 3.0 out of 5 stars.
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Help Me Choose3.2overall · 9 ratings combined
3.2★ on Google (9)
SKnuts
Apr 2026
My 87 yo mother has been out of the hospital for over a month. PT/OT was ordered at discharge. Her physician ordered it three times, and the home nurse was asked about it at least five times. They claim it was "missed" and "never got put in the system". The previous time we used this organization, a nurse said she would order a stool sample. That never happened, which led to another hospital stay. Sometimes they don't even show up.
Iggy M
Apr 2026
My MIL had surgery a few weeks ago, with 3 to 4 weeks advance notice and instructions to this company. They never showed up despite her calling several times and just being blown off. At least admit you can't service someone instead of leaving them with hope that you'll show up. Don't bother using this company.
Carron Lemchak
Feb 2020
I was told that I would have PT, OT, and a home nurse within 24 to 36 hours of leaving rehab that was on January 27. Today is February 5 and I still haven’t seen anyone to do any therapy and the nurse has been here twice to take my vitals I do not recommend this company
Barry Porter
Aug 2018
I currently have two family members in Brookdale Valencia. Before that, my uncle lived there for two years. It is modest, but wonderful. The staff and management are very responsive and friendly. I feel very grateful to have such a wonderful setting for my mother. My mother loves the food and enjoys the fact that she can have her two dogs with her.
Chris Nyman Weller
Oct 2017
I've had two friend's move here after deciding that they were no longer up to managing their own home. I find it a casual and welcoming place. Residents like it here, say the food is decent, and what is especially nice is that residents are allowed to bring their pets. I appreciate that the Brookdale accommodates people AND their animals. The downside? I took a look at the menu and it is nutritionally sparse... No/few vegetarian options, very little raw food, no ethnic foods, it's all "old american" (meat, cheese, white flour, cooked & canned veggies...) Just because someone is over 70 doesn't mean that they no longer need or want a tasty, nutritious meal! They need to bring their dietary standards and scope into the 21st century.
At Home Healthcare is a Medicare-certified home health agency (certified since 2006). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.0 / 5
Medicare star rating
Services offered
What patients say
3.0 / 5 patient survey rating
120 completed patient surveys, 23% response rate.
Hospital outcomes
How patients did
Service area
At Home Healthcare reports serving 28 ZIP codes, including Albuquerque, Rio Rancho, Belen, Bernalillo, Bosque Farms, Corrales, Isleta, Los Lunas, Placitas, Sandia Park and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 327201. National figures are the average across all certified agencies.
At Home Healthcare offers At-Home Care and Home Health.
At Home Healthcare has not published its pricing. For context, communities in Albuquerque that publish rates start around $5,085 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
At Home Healthcare is located at 7801 Academy Rd NE Ste 1-104 in Albuquerque, New Mexico.
At Home Healthcare carries a 3.2 out of 5 rating from 9 Google reviews. At Home Healthcare provides in-home nursing, physical therapy, and occupational therapy services to clients in Albuquerque, often following a hospital discharge. Reviews for this service are largely negative, with multiple families reporting missed appointments and care orders that were never carried out. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Yes. At Home Healthcare is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page, or contact At Home Healthcare directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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