Ashley Pointe Senior Living

Ceferino Moya

Nov 2025

via Google ↗

This place is unkept, expensive and dangerous. I live in the independent living facility and due to a broken security gate (broken circa 2020) and continuous holes in fences, home invasions are on the increase. Landscaping is subpar with the sprinkler system pipes cut. When police come and are exasperated by the facility security...you know something is wrong. The facility is charging for housekeeping though it wasn't provided for several months. Rent has jumped and they are grossly understaffed for the assisted living building. Getting access to management to solve problems becomes near non-existent once lease agreements are signed. They do have a slight improvement in maintenance. There is a rehab facility available and laundry service is very nice.

Laurie Johnson

Aug 2024

via Google ↗

My father has resided at Ashley Pointe for eight years. During this time there have been the usual ups and downs with personnel and management changes, but for a while there was an executive director whose poor management and people skills caused Ashley to really go downhill in 2023. After a revolt of residents, family and staff, Sinceri brought back previous ED, Jeff Hendrickson, who has put together a dedicated and caring, top notch team. The vibe at Ashley is once again friendly and upbeat with staff who seem to love their jobs and are engaged and attentive to the residents happiness and well being. They will go above and beyond, as I have experienced first hand. If you’re considering Ashley Pointe please disregard the negative reviews and don’t hesitate to check them out.

John Darby

Aug 2024

via Google ↗

There are senior living places, then there is Ashley Pointe. My daughters went hunting for a senior living arrangement for their grandpa and after walk-thru with a half-dozen candidates, Ashley Pointe was the choice. The reason for the choice was clear: Ashley Pointe is staffed and led by people who love people. All the right things happen at Ashley Pointe to keep residents engaged, cared-for and active. The love is palpable and I am so thankful that my father has found a new home with people with whom he has close relationship. If you are considering options for your senior loved one and you are looking in Snohomish County, tour a bunch of senior living places and leave Ashley Pointe for last. That way you will recognize they are a substantively higher quality and more loving and engaged option for your elderly loved one.

Karen B

Dec 2023

via Google ↗

I moved my mom into Ashley Pointe just over a year ago. At that time it was a wonderful place , compassionate staff who knew every residents name, good food, great & frequent activities. But earlier this year they were bought out & everything went bad. Food is inedible, burned, or under cooked. Residents rooms aren't being cleaned, my mom's toilet was black with grime. All the wonderful staff that I had a relationship with were either fired or left due to the new leadership. Do not take your family to this place . I am on the hunt to find a place to move my mom. I can't believe I pay $5000 a month for my mom to be neglected & feed prison rations. **shout out to the only wonderful staff member left, Starla!!! You are amazing & I appreciate you ❤️

wayne stoll

Dec 2023

via Google ↗

Update. Sadly, the caring and helpful place I moved my father into in 2021 no longer exists. Ashley Pointe, under new ownership and executive director has dramatically declined in all ways. Everything being posted recently is 100% true. The quality of food, support, atmosphere and life for our family members has reached a concerning low point. I would not recommend Ashley Pointe in its current state. The staff here are incredibly caring and helpful. The facility is clean and comfortable. We are so grateful for the care they provide my father.