MyLivingChoice

Ashland Health Services

1319 Beaser Ave

2.8(11 ratings)· Ashland average: 3.4

Ashland Health Services, photo 11 / 2

Quick Facts

Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
117
Step-down care
On-site Transitional Living Area before discharge home
Therapy services
In-house physical, occupational, and speech therapy
Pricing transparency
No published pricing information available

What Families Think

Reviews of Ashland Health Services are sharply divided: several praise the rehab therapy team and dedicated long-term staff, while others report serious lapses in basic care and an unmaintained building. The facility's Google rating sits at 2.8 from a small number of reviews, reflecting this inconsistency.

The Good

  • Rehab therapists (PT/OT) praised by multiple reviewers
  • Long-tenured staff, some with 25+ years experience
  • On-site Transitional Living Area to prepare residents for home
  • One reviewer called it the cleanest, best-smelling facility they'd seen
  • Kind, dedicated nurses and aides noted in several reviews

The Bad

  • One serious report of neglect: unwashed patient, ignored call light for 30+ minutes
  • One reviewer described building as dirty, outdated, and cluttered at entrance
  • One report of an aide 'spread thin,' suggesting understaffing at times
  • Overall Google rating is low (2.8) despite some strongly positive reviews

AI-generated from reviews and community data.

Ashland Health Services is a senior living community in Ashland, Wisconsin offering Independent Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 2.8 out of 5 across 11 reviews.

About Ashland Health Services

Ashland Health Services has been serving communities along the Lake Superior shoreline since 1962. The center provides skilled nursing and rehabilitation-focused care for residents recovering from illness, injury, or surgery.

The facility offers a comprehensive in-house rehabilitation therapy program that includes physical therapy, occupational therapy, and speech therapy, supporting residents through their recovery process.

A Transitional Living Area is included on-site to help ensure that residents are fully prepared to return home once their stays have ended, bridging the gap between facility care and independent living.

The center emphasizes continuity and experience among its staff, noting that many employees have served residents for more than 25 years. Care is guided by stated values of trust, engagement, competence, respect, and passion.

Types of Care at Ashland Health Services

Independent LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Ashland Health Services

2.8overall · 11 ratings combined

2.8★ on Google (11)

Gary Fleck

Dec 2025

via Google

Spent 5 months in this facility. I was treated very well. I had a head injury causing hydrocephalus and slowly losing my ability to walk. Also had dialysis treatments up at the Chequamegan Dialysis Center they brought me back and forth with the company van with me in a wheelchair. The entire staff made me feel at at ease. The OT & PT staff did an amazing job. Surgery and PT later Im back home and very happy. I can't say enough about that staff. They made a tough situation so much easier. I still Visit Sundays for Bingo.

Jean Lake

Jun 2025

via Google

Most of the staff is very friendly. The building is dirty. The furniture and decor is outdated. The entrance is filthy and uninviting and usually cluttered with boxes and garbage. Most of the interior of the building needs painting for sure. The outside needs to be cleaned to. All other nursing homes in the community have beautiful flowers whereas this building has nothing. The fenced in area out back needs updating as well. Overall, the exterior and maintenance of the building is not a reflection of the staff or the care provided, which is what's most important I guess.

Wendy Hentges

Nov 2024

via Google

Terrible place for elderly sick person. Uncaring NA's left my father uncared for and unwashed. In same clothes for 2 days, wouldn't bring him kleenex when asked for repeatedly. One NA told him to pick up his own legs as they were too heavy for her. Mind you he couldn't as he was too weak. Very degrading experience for him. We finally hired someone to go in and bath him. Last time I came to visit he asked me to help him get adjusted in the wheel chair as he was slipping out and the feet pedals were down, poking his swollen sore legs. He had had the light on for assistance but no one came. I helped him get comfortable but left light on to see how long it would take for them to come check on him. Took another half hour. NA came in said your lights on what do you need? I explained I had already assisted him but wanted to see how long it would take for someone to show up. Told her he was slipping out of his chair and it was over a half hour before they came. NOT satisfactory. On another day I came in head nurse was trying to explain his options by yelling in his face, even though we had purchased a head set with amplifier to speak into. She rudely said to me it was one of HIS option to go home to die, I explained not really as we had moved mom out of house as she was no longer able to care for him and the only heat was a wood stove. Shaver got stolen on 2nd day there too. Only positive there was very nice social worker and nice, patient physical therapists.

Kelly Harris

Jan 2023

via Google

A very nice place Cindy the and Beth and hardy so creative with crafts the therapy unit Jill and Valerie very fun all staff and nurses very nice and polite and kitchen staff beautiful people and so friendly that us gals created a morning coffee and the gentleman came to. As the kitchen staff helped. Providing early carafe to enjoy

Linda Butzler

Apr 2022

via Google

While comparing AHS to other nursing homes/rehab center, I now have greater respect for a good quality Home...for those who need a healthy, clean and loving place to live and a respectable rehab center. Looking down the hall, I would see 2 or more therapists going to the individual rooms, to work with their people. I commend Jill, Valerie and Joel being top notch. They are so kind, understandable and professional. We knew we came there to seek help with the goal to go home healthier and safe. We could depend on them to do this job. I totally appreciated everything and found it hard to leave my new found friends. The permanent people were active and you could tell they were loved! They were happy to mingle with rehab people - using covid guidelines. They are awesome!! All the nurses, and aides were professional, kind and dedicated..... day and night. They listened to their patients! They treated a person like you were the most important human ever! I did notice a young lady aide who worked alone many times, spreading herself thin and did so willingly. This is my only regret. We always appreciated her. She did not call in sick or give an excuse when the weather was bad but came to work because of her dedication to her people. Alyssa came into work above and beyond and should get a raise for this. I have never been in a place so neat and clean and smelling good all around. The cleaning people were always on guard for Covid guidelines. Making sure we used a mask. I commend them for being happy and spreading that happiness ....where you hear people laughing all around. The cooks worked hard and most did appreciate their meals. I would find it difficult to deal with individuals likes and dislikes, and special diets. The food was always warm or cold and tasty as they should be. ....They worked with a smile, making sure every person is happy! You are very lucky to have them!!! And then there is Greg!! Very kind man and always fixed something or help with any role there is in the place. He was a hard working person. Another thing I should mention is something you don't see every day at a nursing home, the people in the offices came and interchanged their role, by filling in the help and keep things nice and smooth .......with a smile. I appreciated everyone who worked at this place, Ashland Health Center, and I would give a 10 star rating. I tell people about my experience because I know this place is the best place ever. Thank you!! Linda Butzler

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Government Inspection History

3 inspection visits in the last three years, 33 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Aug 6, 2025Fire Safety StandardHealth Standard6 citations
  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 6, 2025

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 6, 2025

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 6, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 6, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 6, 2025

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity C of L: potential for minimal harm, widespreadNo revisit needed

Jun 5, 2024Fire Safety StandardHealth Standard13 citations
  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 17, 2024

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 17, 2024

  • Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 17, 2024

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 17, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 10, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 17, 2024

  • Have exits that are accessible at all times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2024

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 17, 2024

  • Provide care or services that was trauma informed and/or culturally competent.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 17, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 17, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 17, 2024

  • Ensure the activities program is directed by a qualified professional.

    Severity C of L: potential for minimal harm, widespreadCorrected Jul 17, 2024

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity C of L: potential for minimal harm, widespreadCorrected Jul 10, 2024

Jun 28, 2023Fire Safety StandardHealth Standard14 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedCorrected Jul 26, 2023

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 26, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 26, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 26, 2023

  • Assess the resident when there is a significant change in condition

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 26, 2023

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 26, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 26, 2023

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 26, 2023

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 26, 2023

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 26, 2023

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 26, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 26, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 26, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity C of L: potential for minimal harm, widespreadCorrected Jul 26, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Ashland Health Services offer?

Ashland Health Services offers Independent Living and Skilled Nursing / Long Term Care.

Where is Ashland Health Services located?

Ashland Health Services is located at 1319 Beaser Ave in Ashland, Wisconsin.

What do families say about Ashland Health Services?

Reviews of Ashland Health Services are sharply divided: several praise the rehab therapy team and dedicated long-term staff, while others report serious lapses in basic care and an unmaintained building. The facility's Google rating sits at 2.8 from a small number of reviews, reflecting this inconsistency.

How did Ashland Health Services do on recent health and safety inspections?

Ashland Health Services had 3 government inspection visits in the last three years, with 33 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Ashland Health Services?

Submit the Request Information form on this page to connect with Ashland Health Services and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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