Mary Boudreaux
Jun 2026
My mother is in this facility for rehab, and she is pleased with the nursing staff. However, the administrative staff lacks knowledge in some areas. For instance; FMLA outside of their employees. HR Rep. Kim really needs to educate herself on procedures and process of FMLA when its outside of their staff. She actually told me that they don't fill out FMLA paperwork for no one else but their employees. My company completed there portion and ask for proof that my mother is in the facility, and she had no knowledge of what to do. I sure hope the Director is informed about this because she needs training and customer service etiquette.

