Teri Rademaker
May 2026
I live to the east of this facility and I have to call the desk at least three time a week because residents are yelling for help for longer than 30 minutes.
Arcadia Retirement Village
607 West Duarte Rd
3.5(19 ratings)· Arcadia average: 3.9
1 / 5Quick Facts
- Total units
- 200
- Licensed capacity
- 200 residents
- Licensed operator
- Goldwater Sag Holdings LLC
- Ownership
- Recently acquired by new owner in late 2025
- Renovation Status
- Undergoing full redesign of living spaces and dining
California CDSS
What Families Think
Reviews for Arcadia Retirement Village are overwhelmingly negative, describing a recent change in ownership that reviewers say led to staffing cuts, medication mishandling, and declining food quality. Multiple families report serious safety and care concerns, including unmonitored medical needs, theft, and slow response to residents calling for help.
The Good
- Private rooms and apartments with walk-in showers
- Dietary accommodations for low-salt and reduced-sugar plans
- Planned renovations to interiors, dining venues, and finishes
The Bad
- Several reports of understaffing and care decline after recent ownership change
- Multiple accounts of medication management errors
- Reports of theft of residents' belongings from their rooms
- One report of a resident's death going unnoticed overnight despite dementia monitoring needs
AI-generated from reviews and community data.
About Arcadia Retirement Village
Arcadia Retirement Village is a retirement community in Arcadia, California that provides residential care with a focus on quality of life, engaging activities, and compassionate support. The community maintains a dedicated team onsite 24/7 to assist residents with daily routines and wellness needs.
Residents enjoy spacious private rooms and apartments designed with safety features including walk-in showers and emergency response systems. The community offers chef-prepared meals tailored to individual preferences and dietary needs, with special accommodations available for low-salt, reduced-sugar, and physician-recommended plans. Dining venues provide a warm, welcoming atmosphere for residents, friends, and family.
The community features a vibrant calendar of activities that brings residents together through social events, creative programs, and meaningful experiences. The environment is designed to feel like home, where residents can maintain engagement and independence while receiving support when needed.
Arcadia Retirement Village is undergoing a full redesign of living spaces, with planned upgrades to interiors, modern finishes, and thoughtful enhancements. A refreshed culinary experience is also planned as part of these improvements, including redesigned dining venues and elevated hospitality touches.
Types of Care
Assisted Living
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Help Me ChooseReviews
3.5overall · 19 ratings combined
3.5★ on Google (19)
Charles
Feb 2026
This facility was just bought by Savant at the end of 2025. The care has gone downhill fast. They let a lot of people go and are not getting enough hires to care for the residents now. Food quality is a constant issue, as are problem with medication management.
Yogi Love
Nov 2025
My mother in law died at this place. Her medical concerns went unmonitored , no one helped monitor it, providing her someone else’s medicine, the pharmacy they use is a big fraud- they keep filling my mother in law’s prescription before time and charged us without asking us if we can afford it. The place smell like roach spray and no one takes good care of the folks there. I had to drive 45 mins one way to take my mother in law to numerous appointments and was told that is something they don’t do. Why not? They don’t have the compassion to work with seniors and it’s just about the money not about the seniors. So many state complaints and let me not forget to mention missing medications. My mother in law died in her sleep and was not identified until the next day when she should have been monitored because of her dementia. Not a place to take your love ones, especially if you want and expect the best for them.
Debra Levine
Oct 2025
I have lived there too long. The place is old and rundown. There was no hot water for 2 months. Some of the caregivers are rude and inconsiderate. Alot of theives in there including the caregivers. Since I have been there I have had my cell phone, $200 in cash, and my car keys stolen from my room. Gil just tells you if you have no proof who took it they cant do nothing. This is the worst place to put a loved one, since I have been there over 20 people have died. They accused me of selling drugs there with no proof of this, they have never seen me doing drugs nor having them in my possession. They treat people like trash and they think it's OK to do that. Supposedly there is going to be new owners I surely hope that is true but I am still trying to get out of there ASAP but not to another assisted living.
ConsumerJann
Feb 2025
My sister was here. I couldn't wait for her to get out. She would have been better off in a convalescent home as far as care and attention. In a convalescent home you have a picture of water and three shifts of nursing Care. At least two shifts of eating in your room or dining room near the kitchen. NOT SO IN THIS RETIREMENT VILLAGE. IF YOU WANT WATER YOU HAVE TO BUY IT. I DID NOT WITNESS VERY MUCH PATIENT ASSISTANCE. THE BED CORD FOR HELP WAS ALWAYS ON THE FLOOR OR NOT NEAR HER AT ALL, SO SHE DID NOT HAVE COMMUNICATION. THOSE THAT ARE ABLE TO WALK AROUND, WALK IN A VERY LONELY PLACE. TO WALK TO THE KITCHEN IS A LONG WAY.
Frequently Asked Questions
What types of care does Arcadia Retirement Village offer?
Arcadia Retirement Village offers Assisted Living.
Where is Arcadia Retirement Village located?
Arcadia Retirement Village is located at 607 West Duarte Rd in Arcadia, California.
What do families say about Arcadia Retirement Village?
Reviews for Arcadia Retirement Village are overwhelmingly negative, describing a recent change in ownership that reviewers say led to staffing cuts, medication mishandling, and declining food quality. Multiple families report serious safety and care concerns, including unmonitored medical needs, theft, and slow response to residents calling for help.
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