Kala
Sep 2024
I've heard nothing but bad reguarding this place from employees and the customers they care for, DONT CHOOSE ARCADIA
Arcadia Home Care & Staffing
2600 Airport Rd Ste A3.1(9 ratings)· Jackson average: 3.9
Own this agency? Update your listing · Marketing for operators
1 / 3Quick Facts
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families describe a mixed experience with this home health and hospice provider in Jackson, Michigan. Some praise the office for keeping them informed and supporting the whole family through a loved one's care, while others report understaffing, inconsistent caregiver quality, and rising per-visit rates.
What reviewers praise
- Kept family informed throughout a year of care
- Worked well with the entire family
- One reviewer called it #1 in Jackson
What reviewers flag
- Several reports of understaffing and scheduling difficulty
- One report staff seemed lazy or inattentive to cleanliness
- One report of inconsistent nurse competence and training
- One report of rising visit rates without added value
AI-generated from reviews and community data.
Arcadia Home Care & Staffing is a home care agency serving Jackson, Michigan offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 3.1 out of 5 across 9 reviews.
About Arcadia Home Care & Staffing
Arcadia Home Care & Staffing is an agency serving clients at home in Jackson, Michigan.
Reviewers offer mixed assessments of the agency's performance. Some families report satisfaction with care coordination and communication over extended periods, while others cite concerns about staffing levels, scheduling availability, and the consistency of clinical skills among nurses. One area of disagreement among reviewers involves operational practices and staff conduct during visits.
The agency's Google rating of 3.1 out of 5 across 9 reviews reflects this variation in experience.
Types of Care at Arcadia Home Care & Staffing
At-Home Care
Amenities
Room Amenities
- Emergency Call System
Community Amenities
- 24-Hour Staff
- Medication Management
- On-Site Nurse (RN)
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit. Free for families.
Help Me ChooseReviews of Arcadia Home Care & Staffing
3.1overall · 9 ratings combined
3.1★ on Google (9)
Shiela VanOver
Jan 2024
Providing home care at the highest standards.
Craig Tingley
Aug 2021
The jackson office took care of our needs with my mom for over a year and even though there were hiccups along the way , they did there best to keep us informed and worked well with our entire family, I would recommend them as #1 in Jackson for this service.
Kathy Hilliker
Nov 2020
So far I've only seen a couple of nurses that actually seem to know what they're doing, and now I just find out that you guys are raising your rates again to $100 per visit they spend $10 to 15 minutes in the house and you want to charge that much so far the house that they go to one nurse has made the copying machine her personal go to for her own personal business and schooling another nurse didn't know how to do something and she didn't want to wait for the head nurse to call her back to give her instructions and so this woman being very very fragile had to get up out of the house and go 20 mi away to her doctor for a simple blood draw. The client buys them very nice gifts on Valentine's and Christmas and only one nurse I have ever seen take her time and do a thorough job and because of the price increase the client now has to cancel her nighttime visits shame on you
HiddenRiverMorgans
Jun 2018
I don't think they have enough employees. It's difficult to schedule one and most were lazy, barely cleaning up after themselves. On the plus side, no one died.
Frequently Asked Questions
What types of care does Arcadia Home Care & Staffing offer?
Arcadia Home Care & Staffing offers At-Home Care.
Where is Arcadia Home Care & Staffing located?
Arcadia Home Care & Staffing is located at 2600 Airport Rd Ste A in Jackson, Michigan.
What do families say about Arcadia Home Care & Staffing?
Arcadia Home Care & Staffing carries a 3.1 out of 5 rating from 9 Google reviews. Families describe a mixed experience with this home health and hospice provider in Jackson, Michigan. Some praise the office for keeping them informed and supporting the whole family through a loved one's care, while others report understaffing, inconsistent caregiver quality, and rising per-visit rates. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Arcadia Home Care & Staffing?
Submit the Request Information form on this page, or contact Arcadia Home Care & Staffing directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Arcadia Home Care & Staffing? Claim this listing to update photos, pricing, and details. It's free.
Nearby Communities
Other senior living options within 25 miles of Jackson.
Presbyterian Villages of Mi
Jackson, Michigan0.4 mi
5(1)
Independent Living
Village of Spring Meadows II
Jackson, Michigan0.5 mi
2.3(4)
Assisted Living
Arbor North Living Center
Jackson, Michigan0.8 mi
4.6(9)
Assisted Living
Tenacious Living
Jackson, Michigan1.5 mi
5(1)
Assisted Living
Twin Maples Inc
Jackson, Michigan1.5 mi
5(1)
Assisted Living
Jackson Friendly Home
Jackson, Michigan2.4 mi
4.6(36)
Assisted Living