720 W. Camino Real
4.2(39 ratings)· Arcadia average: 3.9
1 / 5California CDSS
Reviewers largely praise the memory care staff at Arcadia Gardens for compassionate, attentive care and a lively activities calendar, though one detailed account raises serious concerns about neglect and understaffing when families aren't present. The community offers a full daily program of games, music, and social events, with several families specifically highlighting the Memory Care Director and team by name.
AI-generated from reviews and community data.
Arcadia Gardens Retirement Hotel is an assisted living community in Arcadia, California, specializing in person-centered care with a dedicated staff focused on keeping residents engaged and active.
The community offers a robust calendar of activities and entertainment, including live music, games such as Mexican Train, Kings in the Corner, Domino, and Bingo offered six days a week, monthly dances held in the penthouse, and summer pool gatherings with performers. Residents report a steady stream of programming that keeps the community lively throughout the year.
The facility features a beautiful banquet room where meals are served, a state-of-the-art pool and jacuzzi, and gardens throughout the property. The community emphasizes award-winning cuisine and modern conveniences alongside its staffing and amenities.
According to residents, the environment is well-organized with attentive staff, and the longevity of employees at the community suggests stability in care quality. The owner notes that the community was built on the principle of caring for elderly residents as if they were family.
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Help Me Choose4.2overall · 39 ratings combined
4.2★ on Google (39)
Stephanie Gill
Jan 2026
My father lived in the memory care unit at Arcadia Gardens. The staff were incredibly kind and attentive. He was not able to walk or feed himself and they took care of his needs with compassion and maintained his dignity to the end of his life. The facility was clean and carefully maintained. Our family always felt welcome and valued when we visited. I’m very grateful that we found Arcadia Gardens.
Katherine Regina
Dec 2025
DO NOT SEND ANY LOVED ONE TO LIVE HERE!!! None of the staff cares about their residents. They put on a really good show when visitors are present and when they invite family members for events but the lack of care they have for patients when no one’s around is just inhumane. Their is no empathy towards their residents for the amount of money we are paying for their care is just unacceptable. Most of the staff looks unqualified and I even wonder if this place allows their staff to work with the appropriate credentials. Everytime I visit my father it always seems like they can never get a staff member in a reasonable amount of time. At this point I feel like me and my family have provided more care to my father than all the staff in the entire building can do. I don’t know if these employees are not happy working here in this run down retirement home but they shouldn’t work a heavy care giving related job or any job in health care if they are going to neglect their patients. I can only wonder what goes on when the residents family members are not present. I hope every resident in this place gets recognized and the help they deserve from this abusive and neglective nursing home. This place needs to be investigated and I bet it will no longer be around afterwards. If you love your loved one you will not make the mistake of believing this place and what they can offer. They do nothing but deceive so they can get their money
Rob
Nov 2025
I was invited to the thanksgiving lunch at Arcadia Gardens where my dad Robert lives and it was truly a great experience. The decorations were beautiful, the music was amazing, and you could really feel the effort the staff put into making the lunch special. I especially want to recognize Flor the Memory Care Director and her team. They were so warm, attentive, and caring with all the residents. You can tell they genuinely love what they do and it means a lot to families like mine. Overall it was a great time and I’m grateful my dad is in such a caring community.
Alexandria Cortes
Aug 2025
Had a concern with my mom's biling so I took some time off to come speak with Arcadia Gardens Accountant Alice she works in the billing department. I just wanted to say what a pleasure it was to speak with her. She was very knowledgeable and she answered all my questions. She was very helpful. And I left the facility at ease. It's nice to know when you have a problem that they address it quickly and are so helpful all the way through. Thank you for being so kind to me and taking great care of my Mother. Hats off to Arcadia Gardens.
Teresa Villegas
Jul 2025
My mother spent her last years in Arcadia Gardens Retirement Hotel, in Memory Lane i can't express enough gratitude for the incredible staff who cared for her, from the beginning they treated her with such kindness, respect and genuine love. thank you Flor and your incredible Team. I'll gladly recommend your business to anyone in need of compassionate, professional Memory Care.
Arcadia Gardens Retirement Hotel offers Assisted Living.
Arcadia Gardens Retirement Hotel is located at 720 W. Camino Real in Arcadia, California.
Reviewers largely praise the memory care staff at Arcadia Gardens for compassionate, attentive care and a lively activities calendar, though one detailed account raises serious concerns about neglect and understaffing when families aren't present. The community offers a full daily program of games, music, and social events, with several families specifically highlighting the Memory Care Director and team by name.
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