3.3(6 ratings)· Antioch average: 4.5
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1 / 3An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for Antioch Hillcrest Terrace describe a community that was once well regarded but point to a decline after a change in on-site management. Both available reviews raise serious concerns about staff responsiveness and resident safety following that leadership change.
AI-generated from reviews and community data.
Antioch Hillcrest Terrace is a senior living community in Antioch, California offering Independent Living. Families rate it 3.3 out of 5 across 6 reviews.
Antioch Hillcrest Terrace is an independent living community in Antioch, California.
Reviewers note mixed experiences. Several families report that the community was formerly highly regarded but has faced recent challenges related to management and operational concerns, with particular mention of communication gaps and worries about resident safety and welfare.
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Help Me Choose3.3overall · 6 ratings combined
3.3★ on Google (6)
upritebear
Sep 2016
This used to be an excellent facility. Then the head person retired and was replaced by an apparently part time employee (who is seldom on premises). This person clearly has no regard for the safety and wellbeing of the residents and does not seem have the training to run a facility for seniors. She doesn not return phone calls from relatives of residents who have concerns of elder abuse. I would NOT recommend this facility or any owned or run by this company.
melro94531
Jun 2016
For nearly 16 years a top notch facility. Then a new regime brought poor management, chaos and contempt for residents health, safety and welfare and elder abuse.
Antioch Hillcrest Terrace offers Independent Living.
Antioch Hillcrest Terrace is located at 3420 Deer Valley Rd in Antioch, California.
Reviews for Antioch Hillcrest Terrace describe a community that was once well regarded but point to a decline after a change in on-site management. Both available reviews raise serious concerns about staff responsiveness and resident safety following that leadership change.
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