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Antioch Hillcrest Terrace

3420 Deer Valley Rd

3.3(6 ratings)· Antioch average: 4.4

Antioch Hillcrest Terrace — photo 11 / 3

Quick Facts

What Families Think

Reviews for Antioch Hillcrest Terrace describe a community that was once well regarded but point to a decline after a change in on-site management. Both available reviews raise serious concerns about staff responsiveness and resident safety following that leadership change.

The Good

  • Longtime reputation as a well-run community for years
  • Reviewers recall it as once excellent

The Bad

  • Multiple reports of poor management after leadership change
  • Reports of contempt for resident health, safety and welfare
  • One report manager does not return family phone calls
  • One report raising elder abuse concerns

AI-generated from reviews and community data.

Antioch Hillcrest Terrace is a senior living community in Antioch, California offering Independent Living. Families rate it 3.3 out of 5 across 6 reviews.

About Antioch Hillcrest Terrace

Antioch Hillcrest Terrace is a independent living community in Antioch, California.

Families rate Antioch Hillcrest Terrace 3.3 out of 5 based on 6 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Antioch Hillcrest Terrace

Independent Living

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Reviews of Antioch Hillcrest Terrace

3.3overall · 6 ratings combined

3.3★ on Google (6)

upritebear

Sep 2016

via Google

This used to be an excellent facility. Then the head person retired and was replaced by an apparently part time employee (who is seldom on premises). This person clearly has no regard for the safety and wellbeing of the residents and does not seem have the training to run a facility for seniors. She doesn not return phone calls from relatives of residents who have concerns of elder abuse. I would NOT recommend this facility or any owned or run by this company.

melro94531

Jun 2016

via Google

For nearly 16 years a top notch facility. Then a new regime brought poor management, chaos and contempt for residents health, safety and welfare and elder abuse.

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Frequently Asked Questions

What types of care does Antioch Hillcrest Terrace offer?

Antioch Hillcrest Terrace offers Independent Living.

Where is Antioch Hillcrest Terrace located?

Antioch Hillcrest Terrace is located at 3420 Deer Valley Rd in Antioch, California.

What do families say about Antioch Hillcrest Terrace?

Reviews for Antioch Hillcrest Terrace describe a community that was once well regarded but point to a decline after a change in on-site management. Both available reviews raise serious concerns about staff responsiveness and resident safety following that leadership change.

How can families visit Antioch Hillcrest Terrace?

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