2.3(8 ratings)· Lancaster average: 4.1
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1 / 2An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for Antelope Valley Retirement Villa are overwhelmingly negative, with a 2.3 out of 5 Google rating from 8 reviewers. Multiple families report bed bug and roach infestations, poor cleanliness, understaffing, and unresponsive management, though a couple of reviewers noted that individual staff members were kind.
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Antelope Valley Retirement Villa is a senior living community in Lancaster, California offering Assisted Living. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 2.3 out of 5 across 8 reviews.
Antelope Valley Retirement Villa is an assisted living community in Lancaster, California. The facility offers 24-hour staff, an emergency call system, medication management, and wheelchair accessibility.
Reviewers consistently report serious concerns about the facility's condition and operations. Multiple families describe infestations of bed bugs and roaches, leaking roofs, non-functional air conditioning, and poor cleanliness throughout the building. Reviewers also note staffing issues, citing inadequate numbers of staff members and delayed response to resident call bells. One reviewer wrote, "Everyone deserves to be treated with dignity and care."
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Help Me Choose2.3overall · 8 ratings combined
2.3★ on Google (8)
steve vazquez
Jul 2024
I am extremely disappointed with the conditions at this place. The facility is disgusting, with numerous infestations of bed bugs and roaches. The overall cleanliness is severely lacking, and the entire place smells like urine. To make matters worse, residents are allowed to smoke inside the building, further degrading the living environment. I strongly advise against considering this facility for your loved ones.
Denise Dean
Jan 2023
This facility is the worse. Personnel is nice. But I regret putting my loved one there. It’s not clean and have bugs. It’s depressing. Everyone deserves to be treated with dignity and care.
ΜΟΛΩΝ ΛΑΒΕ
Nov 2019
I am one with the bed bugs. They know better then to bite me cuz ill bite them back. And roaches arent a big deal. I just let them eat off my plate and then they are cool with me. They dont bug me, i wont debug them.
Freddie Lemos
Oct 2019
At first people were kind but once you get to see how things work due to the owners rules she'd rather not pay employee's there worth instead she overworks them at times there isnt enough staff. Also there has bed bugs and roaches infestations and there still is even after spaying and why you ask because, she does'nt want ti spend money. The owner just want to collect everyones social secerity check. I would not send my dog there. Truth be told amen.
karina paredes
Nov 2018
Absolutely terrible place to send your loved ones . The staff to begin with is extremely unprofessional and rude , with the exception of 1 or 2 people . There has been a bed bug problem , leakes in the roof , and air conditioners don’t work properly during the summer. Patients can be heard yelling for help for minutes without assistance. A lot of call bells do not work . I don’t understand why they have cameras if they don’t do what they’re supposed to and help . Everything is about politics and about if they will “pass CMS survey “ . They act proper in front of CMS but behind closed doors it’s a total different story . The owner is even more rude NAIRA KOSTADYA , you will not be able to get things resolved with her .please stay away from this place
Antelope Valley Retirement Villa offers Assisted Living.
Antelope Valley Retirement Villa is located at 44523 15th St W in Lancaster, California.
Antelope Valley Retirement Villa carries a 2.3 out of 5 rating from 8 Google reviews. Multiple families report bed bug and roach infestations, poor cleanliness, understaffing, and unresponsive management, though a couple of reviewers noted that individual staff members were kind. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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