MyLivingChoice

Angelicare Home Health

12598 Central Avenue, Suite 210

3.8(5 ratings)· Chino average: 4.3

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Quick Facts

Medicare quality
4.5 of 5 stars

Home Health Compare

Medicare certified
Since 2011
Ownership
Privately owned agency, not part of a chain
Therapy services
Physical, occupational, and speech therapy delivered at home
Medicare quality score
Rated 4.5 out of 5 stars by Medicare
Medicare history
Medicare certified for over a decade, since 2011

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Angelicare Home Health is a privately owned, Medicare-certified agency in Chino that offers nursing and therapy visits at home. Medicare rates its care quality 4.5 out of 5, while the two written Google reviews (3.8 average from 5 ratings) describe scheduling problems and one reviewer questioned the staff's competence.

What reviewers praise

  • Medicare quality rating of 4.5 out of 5
  • Medicare-certified since 2011
  • Offers nursing, PT, OT, and speech therapy at home
  • Includes medical social services and home health aide visits

What reviewers flag

  • Two reviewers report visits not kept to the agreed schedule
  • One report of a doctor saying care was not done properly
  • One reviewer felt the agency focused on billing insurance over the patient
  • Google rating is only 3.8 from 5 ratings

AI-generated from reviews and community data.

Angelicare Home Health is a home health agency serving Chino, California offering Home Health. Families rate it 3.8 out of 5 across 5 reviews.

About Angelicare Home Health

Angelicare Home Health is a Medicare-certified home health agency serving Chino, CA and has been Medicare certified since 2011. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.

Medicare rates the quality of patient care at Angelicare Home Health 4.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at Angelicare Home Health

Home Health

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Reviews of Angelicare Home Health

3.8overall · 5 ratings combined

3.8★ on Google (5)

Lack of knowledge they don't know what there doing. My doctor said there not doing the right job. The doctor got me a new home health who knows how to do the job. There lack of knowledge and very poor schedule. They only want to show up on there schedule not what they told me in the beginning. Stay away from this home health if you want to get better. They only want to bill insurance but never look at the interest of patience.

Gary Carpenter

Jul 2021

via Google ↗ · Report

I was told I would be visited twice a week. That happened the first week and it was arranged the visits would be on Tuesdays and Thursdays at 11:30. The following Thursday the nurse said she was coming back on Saturday at 11:30. At 2:00 she called to see if she could still come but I was busy so I said not now and told her we needed to stick to Tuesdays and Thursdays at 11:30. She came the following Wednesday at which time I told her not to return.

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By submitting, you're okay with us and Angelicare Home Health reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

Angelicare Home Health is a Medicare-certified home health agency (certified since 2011). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

2.0 / 5 patient survey rating

  • Would definitely recommend the agency64%US 79%
  • Rated their overall care 9 or 10 out of 1079%US 85%
  • Care was given in a professional way83%US 89%
  • The team communicated well81%US 86%
  • The team discussed medicines, pain and home safety68%US 82%

83 completed patient surveys, 16% response rate.

Hospital outcomes

  • Discharged to the community91%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)6%US 11%Better than

How patients did

  • Care started within 2 days of referral89%US 94%
  • Patients got better at walking or moving around96%US 83%
  • Patients got better at getting in and out of bed100%US 83%
  • Patients got better at bathing96%US 86%
  • Patients' breathing improved100%US 85%
  • Patients got better at taking medications correctly95%US 81%
  • Patients who had a fall with major injury (lower is better)0%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations59%US 61%

Service area

Angelicare Home Health reports serving 160 ZIP codes, including Riverside, San Bernardino, Corona, Los Angeles, Moreno Valley, Rancho Cucamonga, Fontana, Hemet, Huntington Beach, Ontario and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 059316. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Angelicare Home Health offer?

Angelicare Home Health offers Home Health.

Where is Angelicare Home Health located?

Angelicare Home Health is located at 12598 Central Avenue, Suite 210 in Chino, California.

What do families say about Angelicare Home Health?

Angelicare Home Health carries a 3.8 out of 5 rating from 5 Google reviews. Angelicare Home Health is a privately owned, Medicare-certified agency in Chino that offers nursing and therapy visits at home. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Angelicare Home Health?

Yes. Angelicare Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.5 out of 5 stars.

Do I need a referral to use Angelicare Home Health?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Angelicare Home Health?

Submit the Request Information form on this page, or contact Angelicare Home Health directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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