Jonathan Hall
Mar 2026
The American House license was reinstated please update your information I am a resident of American House
American House
25 S 9th St2.6(8 ratings)· Lebanon average: 4.3
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Quick Facts
- Regulatory history
- License was reinstated after being suspended
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of American House in Lebanon, PA are overwhelmingly negative, with families and even a resident describing serious concerns about staff conduct and living conditions. Multiple reviewers report neglect, abuse, and unclean conditions, alongside difficulty reaching the community by phone. One review notes that the community's license was reinstated after being flagged.
What reviewers flag
- Multiple reviewers report neglect and abuse of residents by staff
- One reviewer described the community as unclean, calling it 'nasty'
- Reports of staff mocking or making fun of residents
- One reviewer says phone calls to the community go unanswered
AI-generated from reviews and community data.
American House is a senior living community in Lebanon, Pennsylvania offering Assisted Living. Families rate it 2.6 out of 5 across 8 reviews.
About American House
American House is an assisted living community in Lebanon, Pennsylvania.
Reviewers describe serious concerns about conditions and care. Multiple reviewers report inadequate cleanliness, poor staff responsiveness to phone calls, and treatment of residents they characterize as neglectful. One reviewer, identifying as a resident, notes the community's license was reinstated.
Types of Care at American House
Assisted Living
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Help Me ChooseReviews of American House
2.6overall · 8 ratings combined
2.6★ on Google (8)
Stanley Swigonski
Jan 2024
This place is a joke was told by people who live there and I seen it first hand the place is nasty and staff make fun of the residence also see this first hand as well and then when you call the place no one can pick up the phone and answer it public safety needs to go in and so does the state I will be pursuing this further to see what I can do it is unacceptable
Jae Getz
Feb 2023
Quite literally an awful place. No one deserves to live here and be treated the way they do. The staff doesnt care about it's residents, or even other staff. There's so much abuse and neglect that goes on it's crazy this place is still open.
Frequently Asked Questions
What types of care does American House offer?
American House offers Assisted Living.
Where is American House located?
American House is located at 25 S 9th St in Lebanon, Pennsylvania.
What do families say about American House?
American House carries a 2.6 out of 5 rating from 8 Google reviews. Reviews of American House in Lebanon, PA are overwhelmingly negative, with families and even a resident describing serious concerns about staff conduct and living conditions. Multiple reviewers report neglect, abuse, and unclean conditions, alongside difficulty reaching the community by phone. One review notes that the community's license was reinstated after being flagged. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit American House?
Submit the Request Information form on this page, or contact American House directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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