Jonathan Hall
Mar 2026
The American House license was reinstated please update your information I am a resident of American House
Quick Facts
- Regulatory history
- License was reinstated after being suspended
What Families Think
Reviews of American House in Lebanon, PA are overwhelmingly negative, with families and even a resident describing serious concerns about staff conduct and living conditions. Multiple reviewers report neglect, abuse, and unclean conditions, alongside difficulty reaching the community by phone. One review notes that the community's license was reinstated after being flagged.
The Bad
- Multiple reviewers report neglect and abuse of residents by staff
- One reviewer described the community as unclean, calling it 'nasty'
- Reports of staff mocking or making fun of residents
- One reviewer says phone calls to the community go unanswered
AI-generated from reviews and community data.
American House is a senior living community in Lebanon, Pennsylvania offering Assisted Living. Families rate it 2.6 out of 5 across 8 reviews.
About American House
American House is a assisted living community in Lebanon, Pennsylvania.
Families rate American House 2.6 out of 5 based on 8 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care at American House
Assisted Living
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Help Me ChooseReviews of American House
2.6overall · 8 ratings combined
2.6★ on Google (8)
Stanley Swigonski
Jan 2024
This place is a joke was told by people who live there and I seen it first hand the place is nasty and staff make fun of the residence also see this first hand as well and then when you call the place no one can pick up the phone and answer it public safety needs to go in and so does the state I will be pursuing this further to see what I can do it is unacceptable
Jae Getz
Feb 2023
Quite literally an awful place. No one deserves to live here and be treated the way they do. The staff doesnt care about it's residents, or even other staff. There's so much abuse and neglect that goes on it's crazy this place is still open.
Frequently Asked Questions
What types of care does American House offer?
American House offers Assisted Living.
Where is American House located?
American House is located at 25 S 9th St in Lebanon, Pennsylvania.
What do families say about American House?
Reviews of American House in Lebanon, PA are overwhelmingly negative, with families and even a resident describing serious concerns about staff conduct and living conditions. Multiple reviewers report neglect, abuse, and unclean conditions, alongside difficulty reaching the community by phone. One review notes that the community's license was reinstated after being flagged.
How can families visit American House?
Submit the Request Information form on this page to connect with American House and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at American House? Claim this listing to update photos, pricing, and details. It's free.
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