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Amedisys Home Health Care

5221 Valleypark Dr Ste 1A

4.8(68 ratings)· Roanoke average: 4.3

Part of Amedisys · 107 communities · 4.6★ average

Amedisys Home Health Care, photo 11 / 5

Quick Facts

Medicare quality
4.5 of 5 stars

Home Health Compare

Medicare certified
Since 1983
Availability
On-call 24/7 for urgent patient needs
Start of care
Initial visit within 24 hours of discharge
Specialty programs
Condition-specific programs for COPD, heart failure, diabetes, fall risk
Payment options
Accepts Medicare, Medicaid, and private insurance

What Families Think

Families and patients using Amedisys Home Health Care in Roanoke consistently praise the physical, occupational, and nursing staff for their professionalism, responsiveness, and personalized attention during recovery from surgery or injury. Reviewers frequently mention specific therapists by name, describing prompt scheduling and thorough, encouraging care despite a busy caseload.

The Good

  • Highly rated in-home physical and occupational therapy
  • Staff described as prompt, friendly, and knowledgeable
  • Flexible scheduling even during busy periods
  • Strong 4.8 average rating across reviews
  • Personalized recovery plans that build confidence

The Bad

  • No published pricing information available

AI-generated from reviews and community data.

Amedisys Home Health Care is a home health agency serving Roanoke, Virginia offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.8 out of 5 across 68 reviews.

About Amedisys Home Health Care

Amedisys Home Health Care in Roanoke, Virginia provides skilled nursing, therapy and other services to help patients recovering from illness, injury or surgery, as well as those living with chronic health conditions. The home health care team includes nurses, home health aides, social workers, physical therapists, speech therapists and occupational therapists who work collaboratively with patients, families and doctors to develop individualized plans of care.

The organization offers a range of clinical services including nursing care with pain management and wound care, physical therapy to build strength and balance, occupational therapy for daily living tasks, and speech therapy for communication and swallowing. Medical social workers coordinate care and provide counseling and referrals to local resources. The team is on-call 24/7 for urgent needs and typically schedules initial visits within 24 hours of hospital or nursing facility discharge.

Amedisys provides specialized programs for patients with specific conditions including COPD, heart failure, diabetes, and those at risk of falling. These programs combine education, support and clinical services to help patients manage their health conditions and reduce hospitalizations while remaining in their homes. The approach uses evidence-based clinical practices and an interdisciplinary team model to address individual patient needs.

Home health care services are typically covered by Medicare, Medicaid and private insurance plans for eligible patients. The frequency and type of visits are tailored to each patient's personal plan of care, with adjustments made by the patient's doctor as necessary to provide the best outcomes.

Types of Care at Amedisys Home Health Care

Home Health

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Amedisys Home Health Care

4.8overall · 68 ratings combined

4.8★ on Google (68)

Shar

Jul 2026

via Google

An absolutely wonderful organization to work with. My nurse, occupational therapist, and physical therapist went above and beyond to help me feel comfortable and cared for during my post surgery recovery. I appreciate their professionalism, friendliness, expertise and knowledge. Highly recommend

Carl Lacroix

Jun 2026

via Google

My in-home PT directly after my total knee replacement was very successful. Andy and Jeremy gave me a program that had me progressing at a rate that allowed me to be encouraged and hopeful.

Bonnie Bailey

Mar 2026

via Google

I appreciated the thoroughness of my pt people. They were both.very nice and listened and were very knowledgeable! Nick was the best pt person i have had and after several surgeries, I have had quite a few. He was very helpful as well as knowledgeable! He and Richarx deserve lots of kudos! If I had to have an̈other surgery I want them for my recovery!

Doug Ashwell

Mar 2026

via Google

I had the pleasure of having Jenny and William recently work with me for physical therapy on my knee and shoulder. They both were very prompt, friendly and knowledgeable. Thank you both for all of your help.

Joann Hoyt

Oct 2025

via Google

Ira and Tabitha were great! So nice and did what they could to fit me in to what I understand is a busy schedule for all in home nursing agencies. They didn’t say anything about being overwhelmed but I heard nurses at my appointments talking about the overwhelmed home health situation. They were willing to be as flexible as I had to ask them to reschedule a few times. Tabitha brought out a trainee once, Tasha?, and she will fit in fantastic. They kept an eye out for infection so I didn’t lose my toe or foot. If I could give them higher than 5 stars I would. I give them 15 out of 10 stars!

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Ask about availability, hourly rates, or a free in-home assessment. Your details go only to Amedisys Home Health Care, never sold or shared.

Medicare Quality of Care

Amedisys Home Health Care is a Medicare-certified home health agency (certified since 1983). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency80%US 79%
  • Rated their overall care 9 or 10 out of 1089%US 85%
  • Care was given in a professional way91%US 89%
  • The team communicated well87%US 86%
  • The team discussed medicines, pain and home safety83%US 82%

364 completed patient surveys, 27% response rate.

Hospital outcomes

  • Discharged to the community87%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)3%US 4%Better than
  • Preventable hospital visits during care (lower is better)10%US 11%Same as

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around94%US 83%
  • Patients got better at getting in and out of bed96%US 83%
  • Patients got better at bathing93%US 86%
  • Patients' breathing improved96%US 85%
  • Patients got better at taking medications correctly92%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations77%US 61%

Service area

Amedisys Home Health Care reports serving 152 ZIP codes, including Roanoke, Lynchburg, Danville, Martinsville, Altavista, Amherst, Appomattox, Arrington, Austinville, Axton and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 497275. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Amedisys Home Health Care offer?

Amedisys Home Health Care offers Home Health.

Where is Amedisys Home Health Care located?

Amedisys Home Health Care is located at 5221 Valleypark Dr Ste 1A in Roanoke, Virginia.

What do families say about Amedisys Home Health Care?

Families and patients using Amedisys Home Health Care in Roanoke consistently praise the physical, occupational, and nursing staff for their professionalism, responsiveness, and personalized attention during recovery from surgery or injury. Reviewers frequently mention specific therapists by name, describing prompt scheduling and thorough, encouraging care despite a busy caseload.

Does Medicare cover care from Amedisys Home Health Care?

Yes. Amedisys Home Health Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.5 out of 5 stars.

Do I need a referral to use Amedisys Home Health Care?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Amedisys Home Health Care?

Submit the Request Information form on this page to connect with Amedisys Home Health Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

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