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Amberwood Care Center

2313 North Rockton Avenue

3.1(52 ratings)

Amberwood Care Center — photo 11 / 5

Quick Facts

Total units
135
Veteran care
Accepts disabled veterans some nursing homes decline
Memory care
On-site Alzheimer's unit for long-term dementia residents
Facility size
Small, boutique-style skilled nursing facility

What Families Think

Reviews for Amberwood Care Center are sharply divided: many families and residents praise a caring, family-like staff and strong physical therapy results, while a significant number report serious lapses in basic care, cleanliness, and communication. The facility serves both short-term rehab patients and long-term residents, some of whom have lived there for years and speak warmly of the relationships they've built.

The Good

  • Staff described as caring, warm, and family-like
  • Strong physical therapy and rehab outcomes noted
  • Accepts disabled veterans other facilities turn away
  • Long-term residents cared for over many years
  • Administration described as responsive and easy to work with
  • Fun resident activities and community events

The Bad

  • Multiple reports of neglect: catheter bags left, medication errors
  • Several reviewers cite slow call-light response times
  • Repeated complaints about poor food quality
  • Multiple reports of rude, dismissive, or unprofessional staff
  • Several reports of dirty, poorly maintained rooms and facilities
  • One report of a COVID outbreak not disclosed to family

AI-generated from reviews and community data.

About Amberwood Care Center

Amberwood Care Centre in Rockford, Illinois is a skilled nursing facility offering both short-term rehabilitation and long-term care in an intimate, boutique-style setting. The community is staffed by a licensed nursing team focused on personalized, compassionate care tailored to individual needs and preferences.

The facility emphasizes a hotel-like environment designed to feel homelike and healing, combining clinical expertise with personal service. The community describes its approach as creating a peaceful, welcoming atmosphere intended to support recovery and help residents live life to the fullest and healthiest.

Amberwood Care Centre positions itself as a small community where attentive service and attention to detail distinguish the care experience, with a focus on recovery and helping guests return to the lives they enjoy.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.1overall · 52 ratings combined

3.1★ on Google (52)

Chris Lara

Feb 2026

via Google

I was here in August of 23 and felt the care was fine, my roommate was a different case, he was more needy than I, sometimes the CNA or Nurse would not give him the correct care , or treatment better yet and he couldn't speak well, but after time I began to understand him and put complaints in on his behalf, I had a few nurses stricken from our room and I believe 1 was terminated. Hey, He is my roommate and I was not going to allow him to be Mistreated. Simple as That. Long story short, I still visited Johnny until his passing, bringing him and the CNA's that were there, food , thought they really appreciated me and the things I was doing. I still take the CNA's food from time to time, to show my appreciation, just this Saturday January 31, 2026, come to find out that quite a few of the nurses don't care for me and Julie was trying to kick me out at the end of my stay, What the Heck? Nurse said they kicked me out. If that isn't the Biggest Slap in the Face! I thought I had better Judgement about people, but apparently not... For not letting People, mistreat my roommate, they had an issue... That guy couldn't move anything but his right arm and his speech was slurred, poor guy. I even got rid of other people that tried to mistreat or take advantageof him, That's what a Friend does. So, I hope this helps identify this place. It's a Little Disheartening, but it is what it is.... Michelle was Great and some others, I will get the the names and give them their due credit, because not all of them should be put in with the others Felicia Michelle The White Lady at Night Nicole, and a lot of others to many to name, were really good with Johnny and Me, so to say that it was all bad, no, but just like in everything, people only notice the Bad, so...

Michele Hughes

Feb 2026

via Google

They're taking good care of my Mother in Law

Shawna Frazier

Feb 2026

via Google

This place is absolutely terrible. You have a couple good nurses and maybe one good CNA the rest don’t care about your loved one. They left my Dad’s catheter bag on the bed three times in one week most people know that’s a big no-no left him in positions for hours and he wasn’t able to turn over on his own being that he has cerebral palsy on one side. The food was horrible. They were very rough with him and he had no power to his TV until I went and bought a power cord , putting wrong people’s clothes on him( yes I had his name in all them) and he was only there for two weeks. I got him out of there right away. I suggest cameras.

Linda Olson

Nov 2025

via Google

Wonderful staff, residents and families. Such a warm welcome atmosphere to live.

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Frequently Asked Questions

What types of care does Amberwood Care Center offer?

Amberwood Care Center offers Skilled Nursing / Long Term Care.

Where is Amberwood Care Center located?

Amberwood Care Center is located at 2313 North Rockton Avenue in Rockford, Illinois.

What do families say about Amberwood Care Center?

Reviews for Amberwood Care Center are sharply divided: many families and residents praise a caring, family-like staff and strong physical therapy results, while a significant number report serious lapses in basic care, cleanliness, and communication. The facility serves both short-term rehab patients and long-term residents, some of whom have lived there for years and speak warmly of the relationships they've built.

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Nearby Communities

Other senior living options within 25 miles of Rockford.