Nick
Jun 2026
Place is an absolute dump
1 / 5Quick Facts
- Total units
- 135
- Medicare rating
- 4 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 135
- Inspections
- View history (47 citations)
- Veteran care
- Accepts disabled veterans some nursing homes decline
- Memory care
- On-site Alzheimer's unit for long-term dementia residents
- Facility size
- Small, boutique-style skilled nursing facility
CMS Care Compare
What Families Think
Reviews for Amberwood Care Center are sharply divided: many families and residents praise a caring, family-like staff and strong physical therapy results, while a significant number report serious lapses in basic care, cleanliness, and communication. The facility serves both short-term rehab patients and long-term residents, some of whom have lived there for years and speak warmly of the relationships they've built.
The Good
- Staff described as caring, warm, and family-like
- Strong physical therapy and rehab outcomes noted
- Accepts disabled veterans other facilities turn away
- Long-term residents cared for over many years
- Administration described as responsive and easy to work with
- Fun resident activities and community events
The Bad
- Multiple reports of neglect: catheter bags left, medication errors
- Several reviewers cite slow call-light response times
- Repeated complaints about poor food quality
- Multiple reports of rude, dismissive, or unprofessional staff
- Several reports of dirty, poorly maintained rooms and facilities
- One report of a COVID outbreak not disclosed to family
AI-generated from reviews and community data.
Amberwood Care Center is a senior living community in Rockford, Illinois offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.1 out of 5 across 52 reviews.
About Amberwood Care Center
Amberwood Care Centre in Rockford, Illinois is a skilled nursing facility offering both short-term rehabilitation and long-term care in an intimate, boutique-style setting. The community is staffed by a licensed nursing team focused on personalized, compassionate care tailored to individual needs and preferences.
The facility emphasizes a hotel-like environment designed to feel homelike and healing, combining clinical expertise with personal service. The community describes its approach as creating a peaceful, welcoming atmosphere intended to support recovery and help residents live life to the fullest and healthiest.
Amberwood Care Centre positions itself as a small community where attentive service and attention to detail distinguish the care experience, with a focus on recovery and helping guests return to the lives they enjoy.
Types of Care at Amberwood Care Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Private Bathroom
- Wheelchair Accessible
Meals & Dining
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Amberwood Care Center
3.1overall · 52 ratings combined
3.1★ on Google (52)
Chris Lara
Feb 2026
I was here in August of 23 and felt the care was fine, my roommate was a different case, he was more needy than I, sometimes the CNA or Nurse would not give him the correct care , or treatment better yet and he couldn't speak well, but after time I began to understand him and put complaints in on his behalf, I had a few nurses stricken from our room and I believe 1 was terminated. Hey, He is my roommate and I was not going to allow him to be Mistreated. Simple as That. Long story short, I still visited Johnny until his passing, bringing him and the CNA's that were there, food , thought they really appreciated me and the things I was doing. I still take the CNA's food from time to time, to show my appreciation, just this Saturday January 31, 2026, come to find out that quite a few of the nurses don't care for me and Julie was trying to kick me out at the end of my stay, What the Heck? Nurse said they kicked me out. If that isn't the Biggest Slap in the Face! I thought I had better Judgement about people, but apparently not... For not letting People, mistreat my roommate, they had an issue... That guy couldn't move anything but his right arm and his speech was slurred, poor guy. I even got rid of other people that tried to mistreat or take advantageof him, That's what a Friend does. So, I hope this helps identify this place. It's a Little Disheartening, but it is what it is.... Michelle was Great and some others, I will get the the names and give them their due credit, because not all of them should be put in with the others Felicia Michelle The White Lady at Night Nicole, and a lot of others to many to name, were really good with Johnny and Me, so to say that it was all bad, no, but just like in everything, people only notice the Bad, so...
Michele Hughes
Feb 2026
They're taking good care of my Mother in Law
Shawna Frazier
Feb 2026
This place is absolutely terrible. You have a couple good nurses and maybe one good CNA the rest don’t care about your loved one. They left my Dad’s catheter bag on the bed three times in one week most people know that’s a big no-no left him in positions for hours and he wasn’t able to turn over on his own being that he has cerebral palsy on one side. The food was horrible. They were very rough with him and he had no power to his TV until I went and bought a power cord , putting wrong people’s clothes on him( yes I had his name in all them) and he was only there for two weeks. I got him out of there right away. I suggest cameras.
Linda Olson
Nov 2025
Wonderful staff, residents and families. Such a warm welcome atmosphere to live.
Government Inspection History
14 inspection visits in the last three years, 47 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Feb 25, 2026Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 27, 2026
Oct 27, 2025Health Complaint1 citation
Provide appropriate foot care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 3, 2025
Jul 3, 2025Health Complaint1 citation
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 7, 2025
Jul 1, 2025Health Complaint1 citation
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jul 5, 2025
May 14, 2025Health Complaint1 citation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 30, 2025
Jan 10, 2025Health Complaint1 citation
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 15, 2025
Sep 11, 2024Fire Safety StandardHealth Standard7 citations
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 20, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024
Jun 15, 2024Health Complaint1 citation
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jun 24, 2024
Jan 11, 2024Health Complaint1 citation
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 17, 2024
Nov 16, 2023Health Complaint2 citations
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 22, 2023
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 22, 2023
Sep 16, 2023Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 23, 2023
Aug 30, 2023Health Complaint1 citation
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 8, 2023
Jun 29, 2023Fire Safety StandardHealth Standard10 citations
Establish roles under a Waiver declared by secretary.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 15, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 13, 2023
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 13, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 13, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 13, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 13, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 13, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 13, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 13, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 13, 2023
Apr 6, 2022Fire Safety StandardHealth Standard18 citations
Address subsistence needs for staff and patients.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 29, 2022
Establish policies and procedures for sheltering.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 29, 2022
Provide a means of sharing information on occupancy/needs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 29, 2022
Establish emergency prep training and testing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 29, 2022
Implement emergency and standby power systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 29, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2022
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2022
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2022
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2022
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2022
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2022
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2022
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2022
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2022
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2022
Provide appropriate foot care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Amberwood Care Center offer?
Amberwood Care Center offers Skilled Nursing / Long Term Care.
Where is Amberwood Care Center located?
Amberwood Care Center is located at 2313 North Rockton Avenue in Rockford, Illinois.
What do families say about Amberwood Care Center?
Reviews for Amberwood Care Center are sharply divided: many families and residents praise a caring, family-like staff and strong physical therapy results, while a significant number report serious lapses in basic care, cleanliness, and communication. The facility serves both short-term rehab patients and long-term residents, some of whom have lived there for years and speak warmly of the relationships they've built.
How did Amberwood Care Center do on recent health and safety inspections?
Amberwood Care Center had 14 government inspection visits in the last three years, with 47 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Amberwood Care Center?
Submit the Request Information form on this page to connect with Amberwood Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Amberwood Care Center? Claim this listing to update photos, pricing, and details. It's free.
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