3.9(162 ratings)· West Orange average: 4.2
1 / 6CMS Care Compare
AI-generated from reviews and community data.
Alaris Health at West Orange Member of Excelsior Care Group is a senior living community in West Orange, New Jersey offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 3.9 out of 5 across 162 reviews.
Alaris Health at West Orange is a skilled nursing and rehabilitation facility in West Orange, New Jersey, serving both post-hospitalization short-term rehabilitation patients and long-term residents. The facility combines health care services with technological innovation and is designed to provide a warm, supportive environment for its residents.
The facility emphasizes compassionate care, with an experienced and dedicated staff committed to treating each resident as a member of the Alaris family. The well-appointed facility is clean, well-maintained, and thoughtfully designed to meet resident needs, prioritizing the well-being and comfort of those in care.
Alaris Health at West Orange offers rehabilitation services focused on helping residents achieve their recovery goals. The facility works with residents on therapeutic objectives such as improving balance, mobility, and independence in activities of daily living, with the aim of supporting residents in returning to their homes and families.
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Help Me Choose3.9overall · 162 ratings combined
3.9★ on Google (162)
Henry Daise Jr
Jun 2026
The staff was very nice and welcoming the facility was very clean everyone seem to be very happy and their care takers are tentive and ready to work with them they are very professional in their job my visit was welcoming and I like that very much because they love their patients and I saw it in the.way they cared for them.
Lateicha McMillan
May 2026
My father was a patient jere many years ago and received excellent care, which is why my uncle chose this facility I don't know what happened between then and now, but the care level has taken a nose dive. While at this facility my uncle fell and was laughed at by 2 of the employees. (I wish I knew who they were.) He sent me and other family and froends several messages about things that were occurring and then the messages stopped. He ended up being admitted into the hospital. When we got there to see about him, his phone was completely wiped of all phone numbers and apps. Please, please, please think twice before placing your loved one here. Be very careful who you entrust to care for them.
Nikki Wright
Mar 2026
Don’t do it!! This place sucked!! Most of the aides doesn’t understand English. One maybe two aides really loved their jobs. My loved one caught a rash. The food., I wouldn’t give to a wandering animal. Best thing was the PT. And leaving that place.
Tyrese Lynn
Mar 2026
I recently visited my uncle who is a patient there and I was totally surprised as to how clean the place was. They take good care of their patients and treat them with respect. The staff was also very friendly and welcoming and they made sure that I was properly accommodated.
Diana Graham
Feb 2026
This is the worst place I every heard of. My daughter in law was the a few days they was not taking care of good. The 5 stars is a lie. The stuff didn't clear her. They left her in 💩 . The food was horrible. That place should be a investigated. I'm going to leave a bad reviews on all your media. You just don't treat people's like that.😡😡😡😡😡😡
4 inspection visits in the last three years, 31 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jan 30, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jan 21, 2025
Use approved construction type or materials.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 21, 2025
Have an enclosure around a vertical opening shaft.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 21, 2025
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 21, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 21, 2025
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 21, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 21, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 21, 2025
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity K of L: immediate jeopardy, patternCorrected Sep 9, 2022
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 9, 2022
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 9, 2022
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 9, 2022
Install a fire alarm system that can be heard throughout the facility.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 29, 2022
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 9, 2022
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 9, 2022
Have an externally vented heating system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 9, 2022
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 9, 2022
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 9, 2022
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 9, 2022
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 9, 2022
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 9, 2022
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 9, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 9, 2022
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 7, 2020
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2020
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2020
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2020
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2020
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2020
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2020
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Alaris Health at West Orange Member of Excelsior Care Group offers Skilled Nursing / Long Term Care.
Alaris Health at West Orange Member of Excelsior Care Group is located at 5 Brook End Drive in West Orange, New Jersey.
Alaris Health at West Orange Member of Excelsior Care Group had 4 government inspection visits in the last three years, with 31 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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