MyLivingChoice

Agility Health And Rehabilitation

5520 Bridgeport Way West

3.6(136 ratings)· University Place average: 4.3

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Quick Facts

Total units
120
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
120

Agility Health And Rehabilitation is a senior living community in University Place, Washington offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 3.6 out of 5 across 136 reviews.

About Agility Health And Rehabilitation

Agility Health and Rehabilitation is a skilled nursing and long-term care community in University Place, Washington, licensed for up to 120 residents. The facility is Medicare and Medicaid certified and carries a 3-star CMS overall rating.

The community offers 24-hour staff support, on-site nursing, medication management, and emergency call systems. Residents have access to private rooms with private bathrooms, restaurant-style dining with dietary accommodations, housekeeping and laundry services, cable or satellite television, and gathering spaces for activities. The facility is wheelchair accessible.

Reviewers offer mixed assessments of the facility. Some families report that residents appeared noticeably healthier and that the environment was notably clean, with particular praise for attentive staff and aggressive physical therapy schedules. However, other reviewers cite concerns about cleanliness, food quality, and delays in rehabilitation services, describing unpleasant odors and slow starts to therapy programs following hospital discharge.

Types of Care at Agility Health And Rehabilitation

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Agility Health And Rehabilitation

3.6overall · 136 ratings combined

3.6★ on Google (136)

Leona Billings

Jul 2026

via Google ↗ · Report

Agility is a caring and loving community. Their service is awesome. Would recommend Agility rehabilitation to anyone who wants the service they deserve. They are truly amazing. Thanks Agility.

Clifford Scott

Jul 2026

via Google ↗ · Report

My cousin is at a really great place. It smells clean, which honestly means a lot. Essie and my cousin’s nurse Tree (the curly-haired lady), have been so kind and caring to my cousin’s husband, James.<br><br>We were honestly surprised because this building doesn’t smell like pee like some other places we’ve been to. This is the best James has looked in a long time, and that says everything.<br><br>Thank y’all so much for taking such good care of James. We truly appreciate everything you do.

Laura

Jun 2026

via Google ↗ · Report

My mother in law had to go here after being discharged from the hospital, she had been in intensive care for 2 weeks and about a month total, so she needed Rehabilitation/physical therapy before going home. The food was pretty much inedible, PT didn't even work with her for the 1st 5-6 days. I dreaded walking down the hall every day to go see her because the smell was bad.

Linda Gail Corondoni

Apr 2026

via Google ↗ · Report

Rec0mmend 0ver 0ther rehab facilities... really try to get ya moving & back to moving in your past routines, instead of in bed all time. VMRegabFaculity is a Hospital, connected w XHI, that , Here, u do physical therapy 3 times a day!!! .that gets ya going!!!<br>Get good Medical attention & Physicsl Therapy, & anything else u need. Now since I know about it I'll always return. I strongly recommend it..

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Washington asks us to share this statement and gather a short intake first

Read the statement, add what you can below (a few words each, all optional), and Send signs it with the name you entered.

Washington disclosure statement, dated October 22, 2026, under the Elder and Vulnerable Adult Referral Agency Act (RCW 18.330).

(a) Agency: MyLivingChoice LLC (MyLivingChoice.com), 8705 N. Cypress Ct, Kansas City, MO 64156, (816) 226-7772.

(b) Client: the person sending this request.

(c) Fees: you pay us nothing. If you move into a community we introduced you to, that community pays us a referral fee computed as a percentage of your first month's rent and care charges, invoiced to the community after you move in. If you ask, we will tell you the amount of the fee for any community we refer you to.

(d) Services: MyLivingChoice is a free service that helps families find senior living. We gather a short intake about the care needed, suggest communities that appear able to meet those needs, and introduce you to the ones you choose. For you specifically, we will introduce you to Agility Health And Rehabilitation and share with it your name, contact details and the care needs you described, nothing more.

(e) We will never ask you to waive any claim for loss of personal property or injury, or any right you have under state or federal law.

(f) We work with both you and the community in the same transaction: the community pays us, and we are introducing you to it. To obtain or share confidential health care information about the person who needs care we need your authorization, which you give for the communities named above by acknowledging this statement.

(g) Tours: we do not tour communities as a matter of course. Our information comes from the community itself, its state licence record and public sources. We have not toured Agility Health And Rehabilitation.

(h) You may stop using our service, or switch to another referral agency, at any time and for any reason, with no penalty and no cancellation fee.

(i) Refunds: because you pay us nothing, there is nothing to refund to you. If a community pays us a fee for your placement and the resident dies, is hospitalized or moves to another setting for more appropriate care within the first thirty days after admission, we refund the community a prorated share of the fee for the days not used, as RCW 18.330.090 requires.

(j) Complaints about a referral agency may be filed with the Washington State Office of the Attorney General, Consumer Protection Division (Consumer Resource Center), 800 5th Ave, Suite 2000, Seattle, WA 98104-3188, 1-800-551-4636 in Washington, 1-206-464-6684 from outside the state, https://www.atg.wa.gov/file-complaint.

(k) Neither MyLivingChoice nor anyone who works on referrals for it, nor their immediate family members, has any ownership interest in any community we refer families to.

About the care that is needed (optional, a few words each)

We share with the communities you chose only your name, contact details and care needs; the rest stays with us. Leave blank what you do not know; we can fill it in with you later.

Sending your request signs the Washington statement above with the name you entered, dated now, and authorizes us to share your name, contact details and care needs with the communities or agencies you chose. By submitting, you're okay with us and Agility Health And Rehabilitation reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Government Inspection History

6 inspection visits in the last three years, 62 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jun 9, 2026Fire Safety StandardHealth Standard21 citations
  • Provide enough food/fluids to maintain a resident's health.

    Severity G of L: actual harm, isolatedDeficient, Provider has no plan of correction

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 10, 2026

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 10, 2026

  • List the names and contact information of those in the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 10, 2026

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity E of L: no actual harm, potential for more than minimal harm, patternDeficient, Provider has no plan of correction

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternDeficient, Provider has no plan of correction

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 10, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedDeficient, Provider has no plan of correction

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedDeficient, Provider has no plan of correction

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedDeficient, Provider has no plan of correction

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedDeficient, Provider has no plan of correction

  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedDeficient, Provider has no plan of correction

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedDeficient, Provider has no plan of correction

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedDeficient, Provider has no plan of correction

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedDeficient, Provider has no plan of correction

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedDeficient, Provider has no plan of correction

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedDeficient, Provider has no plan of correction

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2026

  • Have restrictions on the use of highly flammable decorations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2026

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2026

Nov 25, 2025Health Complaint3 citations
  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 17, 2025

  • Respond appropriately to all alleged violations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 17, 2025

  • Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 17, 2025

Apr 11, 2025Fire Safety StandardHealth Standard19 citations
  • Conduct risk assessment and an All-Hazards approach.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 6, 2025

  • Establish procedures for tracking staff and patients during an emergency.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 6, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 6, 2025

  • Establish staff and initial training requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 6, 2025

  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 15, 2025

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 15, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 15, 2025

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2025

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2025

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2025

  • Provide routine and 24-hour emergency dental care for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2025

  • Provide or obtain dental services for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2025

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2025

  • Meet other general requirements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 6, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2025

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2025

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected May 15, 2025

May 9, 2024Fire Safety StandardHealth Standard16 citations
  • Establish staff and initial training requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 5, 2024

  • Follow proper procedures when the fire alarm was out of service for more than 4 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 5, 2024

  • Install corridor and hallway doors that block smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 5, 2024

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 5, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 6, 2024

  • Ensure each resident receives an accurate assessment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 6, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2024

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2024

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2024

  • Provide or obtain dental services for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2024

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2024

Nov 21, 2023Health ComplaintInfection Control1 citation
  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 12, 2023

Aug 30, 2023Health Complaint2 citations
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 25, 2023

  • Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 25, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Agility Health And Rehabilitation offer?

Agility Health And Rehabilitation offers Skilled Nursing / Long Term Care.

Where is Agility Health And Rehabilitation located?

Agility Health And Rehabilitation is located at 5520 Bridgeport Way West in University Place, Washington.

What do families say about Agility Health And Rehabilitation?

Agility Health And Rehabilitation carries a 3.6 out of 5 rating from 136 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did Agility Health And Rehabilitation do on recent health and safety inspections?

Agility Health And Rehabilitation had 6 government inspection visits in the last three years, with 62 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Agility Health And Rehabilitation?

Submit the Request Information form on this page, or contact Agility Health And Rehabilitation directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Agility Health And Rehabilitation? Claim this listing to update photos, pricing, and details. It's free.

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