MyLivingChoice

Addus HomeCare

415 W 9th St

4.4(35 ratings)

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Addus HomeCare, photo 11 / 4

Quick Facts

Veteran referrals
Receives home health referrals directly from the VA
Staff stability
Recent turnover among office and support staff

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Most reviews of this Libby home health and hospice agency come from staff members who praise a friendly, supportive office team, while at least one family reported a serious breakdown in care delivery after being referred by the VA. Overall satisfaction is high, but there are signs of recent staffing instability in the local office.

What reviewers praise

  • Office staff described as helpful and supportive
  • Regional manager praised as always available
  • Flexible work environment for caregivers
  • Strong overall Google rating from reviewers

What reviewers flag

  • Several mentions of recent turnover in office staff
  • One report of failing to arrange promised in-home care
  • One report of poor follow-up communication with a client

AI-generated from reviews and community data.

Addus HomeCare is a home care agency serving Libby, Montana offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 4.4 out of 5 across 35 reviews.

About Addus HomeCare

Addus HomeCare is an at-home care agency serving clients in Libby, Montana. The agency provides home health care services to help seniors remain in their own homes.

Reviewers frequently praised the helpfulness and attitude of office staff members. Several noted compassionate care and a welcoming team environment. One reviewer wrote that staff "have been shook up a lot lately" with significant turnover, though caregivers and remaining personnel are described as hard workers. Reviews were mixed regarding service delivery, with some families reporting long delays in care arrangements and communication, while others emphasized positive relationships with caregivers.

Types of Care at Addus HomeCare

At-Home Care

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Reviews of Addus HomeCare

4.4overall · 35 ratings combined

4.4★ on Google (35)

Jesse Shelley

Feb 2026

via Google ↗ · Report

Great place to work. Flexible. However, the office and support staff have been shook up a lot lately with a lot of people gone permanently (sometimes more than half of the staff) and new people rotating in and out of positions with little explanation. Compassionate care.

Ron Albrecht

Jan 2026

via Google ↗ · Report

Addus Home Care is a great place to work. The office staff in Libby Montana are very helpful, friendly and supportive. Their always willing to help and support you in any way possible.

Scott hanson

Jan 2026

via Google ↗ · Report

Applied with Addus forr home health care in Oct, it is now January and they have not sent anyone yet nor have they called with any up-dates.The VA sent me to Addus and after calling them to make a complaint the VA agreed with me that Addus does not want to work in the Herron area and told me to find someone on my own and they will pay for him/her. Really would not waste my time going to the Libby Addus office. They do not call you nor do they send any help.If you need care and are a Veteran call the VA and tell them you want to hire your own help.

janea welch

Jul 2025

via Google ↗ · Report

I enjoyed my time getting to know caregivers, families, and making a difference. The ladies in the office are hard workers and Erika is a fantastic regional. She's always available when you need her. The team really made me feel welcomed when I was there.

Christine Knodle

Apr 2025

via Google ↗ · Report

I want to share my thoughts. Mr. Nick at addus has proven many times to be most helpful and tactful at handling many of my conflicts. He has kept his cool and comes ahead with a resl upbeat attitude. You r my man to handle many difficulties that come with the job. Christine

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Frequently Asked Questions

What types of care does Addus HomeCare offer?

Addus HomeCare offers At-Home Care.

Where is Addus HomeCare located?

Addus HomeCare is located at 415 W 9th St in Libby, Montana.

What do families say about Addus HomeCare?

Addus HomeCare carries a 4.4 out of 5 rating from 35 Google reviews. Most reviews of this Libby home health and hospice agency come from staff members who praise a friendly, supportive office team, while at least one family reported a serious breakdown in care delivery after being referred by the VA. Overall satisfaction is high, but there are signs of recent staffing instability in the local office. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Addus HomeCare?

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