3440 Mulberry Avenue
2.5(15 ratings)
1 / 5CMS Care Compare
Reviews for Accura HealthCare of Muscatine are sharply divided, with several families praising specific caring staff members and rehabilitation results, while others describe serious lapses in basic care, cleanliness, and responsiveness. The community's low overall rating reflects a mix of positive individual staff interactions alongside multiple troubling reports about neglect and understaffing.
AI-generated from reviews and community data.
Accura HealthCare of Muscatine provides short-term rehabilitation, skilled nursing, and long-term care in Muscatine, Iowa. The community offers a homelike environment designed to support residents' unique care needs through around-the-clock assistance and a full continuum of care options, including independent living at an adjacent campus.
The nursing team addresses all medical, psychological, nutritional, physical, and spiritual health needs. Services include short-term rehabilitation stays with expert therapy to help residents rebuild strength and regain independence after illness or surgery, as well as comfort-focused care with dignity and pain management for those with serious illnesses. Short-stay options are available for recovery or caregiver relief.
Rehabilitation services encompass physical, occupational, and speech therapy. The community features a life enrichment program with social and recreational activities designed to help residents focus on their own care and well-being. The professional team operates with a mission centered on building genuine relationships based on trust and respect, with staff working to understand each resident's story, preferences, and individual needs.
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Help Me Choose2.5overall · 15 ratings combined
2.5★ on Google (15)
Tammy Jensen
Nov 2022
My father was a resident here recently. Even though he only spent about a week at Premier, he was treated with care and dignity by much of the staff. They were very caring and personable to all of my family. We wanted to send a “Thank You “ to all of them for the love they show their patients! Especially to ‘Penny’ one of the night nurses who was one of the sweetest, caring health care workers I’ve ever met! Keep up your wonderful and appreciated work you all do!
pepper sprout
Jul 2022
WAITED 30 MINUETS RINGING THE BELL TO PICK UP A PATIENT. NOT ONE PERSON CAME TO THE DOOR. THEY LOOKED AT YA AND WENT ON. CALLED AND NO ANSWER! HAD TO CONTACT POLICE TO GET IN. THEIR EXCUSE WAS THEY IGNORED IT THINKING SOMEONE ELSE WILL GET IT. SOME SAID THEY WERE TALKING AND DIDNT HEAR IT. NOT HAPPY! THIS PERSONS LIFE IS NOT TAKEN UP AS A HUMAN BEING. I DO NOT RECOMMEND THIS PLACE FOR ANY LOVED ONES. THIS PERSON HAD BEDSORES AND BADAGES HAVE NOT BEEN CHANGED. DIRTY AND BLOODY. UGH. UNHAPPY WITH THIS PLACE.
Rhonda Haller-Pullman
Oct 2020
My Mother was taken to this hell hole yesterday. As a hospice patient she is in her last days. Left with no meds for over 24 hours not helped with her meals and left in front of her window which is the only place we can see her half naked and exposed.
Deana Dawson
Mar 2016
Premier Estates is one of the best facilities there is! The staff are motivated and caring. They not only want you to feel welcome and at home. They want to help you reach your fullest potential and succeed. Whether it be for rehabilitation or long term care, I highly recommend this facility. From the administration, to the top notch nursing care and rehabilitation this is the place to be.
Gregory Anderson
May 2014
My situation forced me to live there for over a year. So, it is my very well informed opinion that this place is an absolute dump run by an uncaring, maniacal, and what one would almost have to call a cruel administrative staff. Some of the nurses and CNA's are decent people, but they are so overworked and under appreciated that any degree of individualized attention is next to impossible and very rarely forthcoming. DO NOT PUT YOUR LOVED ONES IN THIS PLACE!!
Accura Healthcare Of Muscatine offers Skilled Nursing / Long Term Care.
Accura Healthcare Of Muscatine is located at 3440 Mulberry Avenue in Muscatine, Iowa.
Reviews for Accura HealthCare of Muscatine are sharply divided, with several families praising specific caring staff members and rehabilitation results, while others describe serious lapses in basic care, cleanliness, and responsiveness. The community's low overall rating reflects a mix of positive individual staff interactions alongside multiple troubling reports about neglect and understaffing.
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