1 / 5CMS Care Compare
Reviews for Accura HealthCare of Muscatine are sharply divided, with several families praising specific caring staff members and rehabilitation results, while others describe serious lapses in basic care, cleanliness, and responsiveness. The community's low overall rating reflects a mix of positive individual staff interactions alongside multiple troubling reports about neglect and understaffing.
AI-generated from reviews and community data.
Accura Healthcare Of Muscatine is a senior living community in Muscatine, Iowa offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 2.5 out of 5 across 15 reviews.
Accura HealthCare of Muscatine provides short-term rehabilitation, skilled nursing, and long-term care in Muscatine, Iowa. The community offers a homelike environment designed to support residents' unique care needs through around-the-clock assistance and a full continuum of care options, including independent living at an adjacent campus.
The nursing team addresses all medical, psychological, nutritional, physical, and spiritual health needs. Services include short-term rehabilitation stays with expert therapy to help residents rebuild strength and regain independence after illness or surgery, as well as comfort-focused care with dignity and pain management for those with serious illnesses. Short-stay options are available for recovery or caregiver relief.
Rehabilitation services encompass physical, occupational, and speech therapy. The community features a life enrichment program with social and recreational activities designed to help residents focus on their own care and well-being. The professional team operates with a mission centered on building genuine relationships based on trust and respect, with staff working to understand each resident's story, preferences, and individual needs.
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Help Me Choose2.5overall · 15 ratings combined
2.5★ on Google (15)
Tammy Jensen
Nov 2022
My father was a resident here recently. Even though he only spent about a week at Premier, he was treated with care and dignity by much of the staff. They were very caring and personable to all of my family. We wanted to send a “Thank You “ to all of them for the love they show their patients! Especially to ‘Penny’ one of the night nurses who was one of the sweetest, caring health care workers I’ve ever met! Keep up your wonderful and appreciated work you all do!
pepper sprout
Jul 2022
WAITED 30 MINUETS RINGING THE BELL TO PICK UP A PATIENT. NOT ONE PERSON CAME TO THE DOOR. THEY LOOKED AT YA AND WENT ON. CALLED AND NO ANSWER! HAD TO CONTACT POLICE TO GET IN. THEIR EXCUSE WAS THEY IGNORED IT THINKING SOMEONE ELSE WILL GET IT. SOME SAID THEY WERE TALKING AND DIDNT HEAR IT. NOT HAPPY! THIS PERSONS LIFE IS NOT TAKEN UP AS A HUMAN BEING. I DO NOT RECOMMEND THIS PLACE FOR ANY LOVED ONES. THIS PERSON HAD BEDSORES AND BADAGES HAVE NOT BEEN CHANGED. DIRTY AND BLOODY. UGH. UNHAPPY WITH THIS PLACE.
Rhonda Haller-Pullman
Oct 2020
My Mother was taken to this hell hole yesterday. As a hospice patient she is in her last days. Left with no meds for over 24 hours not helped with her meals and left in front of her window which is the only place we can see her half naked and exposed.
Deana Dawson
Mar 2016
Premier Estates is one of the best facilities there is! The staff are motivated and caring. They not only want you to feel welcome and at home. They want to help you reach your fullest potential and succeed. Whether it be for rehabilitation or long term care, I highly recommend this facility. From the administration, to the top notch nursing care and rehabilitation this is the place to be.
Gregory Anderson
May 2014
My situation forced me to live there for over a year. So, it is my very well informed opinion that this place is an absolute dump run by an uncaring, maniacal, and what one would almost have to call a cruel administrative staff. Some of the nurses and CNA's are decent people, but they are so overworked and under appreciated that any degree of individualized attention is next to impossible and very rarely forthcoming. DO NOT PUT YOUR LOVED ONES IN THIS PLACE!!
5 inspection visits in the last three years, 52 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 22, 2025
Use approved construction type or materials.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 23, 2025
Install corridor and hallway doors that block smoke.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 23, 2025
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 23, 2025
Implement a program that monitors antibiotic use.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 20, 2025
Meet requirements for the use and maintenance of medical gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 23, 2025
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 20, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2025
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2025
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2025
Plan the resident's discharge to meet the resident's goals and needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 30, 2024
Install a fire alarm system that can be heard throughout the facility.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 22, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 12, 2024
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 21, 2024
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 22, 2024
Provide a written emergency evacuation plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 21, 2024
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 12, 2024
Properly provide smoke detection systems in areas open to corridors.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 8, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 21, 2024
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 6, 2024
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 5, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 30, 2024
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 20, 2024
Assess the resident when there is a significant change in condition
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2024
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 30, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2024
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 30, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 6, 2023
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 30, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 30, 2023
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 30, 2023
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 30, 2023
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 6, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 30, 2023
Ensure that testing and maintenance of electrical equipment is performed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 30, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 16, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 30, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 16, 2023
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 16, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 16, 2023
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 16, 2023
Assure that each resident’s assessment is updated at least once every 3 months.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 16, 2023
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 16, 2023
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 16, 2023
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 16, 2023
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 16, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Accura Healthcare Of Muscatine offers Skilled Nursing / Long Term Care.
Accura Healthcare Of Muscatine is located at 3440 Mulberry Avenue in Muscatine, Iowa.
Reviews for Accura HealthCare of Muscatine are sharply divided, with several families praising specific caring staff members and rehabilitation results, while others describe serious lapses in basic care, cleanliness, and responsiveness. The community's low overall rating reflects a mix of positive individual staff interactions alongside multiple troubling reports about neglect and understaffing.
Accura Healthcare Of Muscatine had 5 government inspection visits in the last three years, with 52 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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