2.4(39 ratings)· Beaumont average: 4.5
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Home Health Compare
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
AccentCare Home Health in Beaumont receives mixed but largely negative feedback, with a 2.4-star average from 39 Google reviews. Most reviewers describe missed visits, unprofessional or careless aides, and unresponsive management, though one family reports a very positive experience with consistent care for both parents.
AI-generated from reviews and community data.
AccentCare Home Health is a home health agency serving Beaumont, Texas offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 2.4 out of 5 across 39 reviews.
AccentCare Home Health is a Medicare-certified home health agency serving Beaumont, Texas since 2005. The agency provides skilled nursing, physical therapy, occupational therapy, speech therapy, and home health aide visits to clients in their homes.
AccentCare holds a CMS quality star rating of 4.5 of 5 stars. On Google, the agency has received mixed feedback across 39 reviews. Some reviewers report positive experiences, describing attentive care and reliable service. Other reviewers raise concerns about communication, staff reliability, and responsiveness to complaints, with one noting issues around medication management and caregiver oversight.
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Help Me Choose2.4overall · 39 ratings combined
2.4★ on Google (39)
Gary Harryman
May 2026
I don't understand all the bad reviews. We have them taking care of both my parents and they have been the best. The show up every week 3 times a week to bath them, the nurse comes every week to check their health. They provide respite care 5 nights a month. They have been so helpful in a time that has been so stressful for my family. Thank you Accent care for being there for us. I don't know how we ever done it without you.
Ashley
Mar 2026
This company should be ashamed of themselves. My mother had multiple no shows and when people would show up they would just play on their phone or be EXTREMELY rude. When the company was notified they seemed like they didn't care and just dismissed any concerns. Do better.
Zarah Donovanisha
Mar 2026
This company is a Joke !!!! Full of lies,misinformations and false promises. Had an issue my Grandmother provider and I say provider lightly . I called over 3 weeks ago asking to speak with the Director whom I was informed I needed to speak with regarding this matter . I have called several times within the past 3 weeks . Every time I am told she has your info and will call you back . Has not reached out to me once . We are done . Staring with a new company . Wish we had read the reviews first . Would have never went with Accent Care .
Gwen Mercer
Feb 2026
Provider was a joke. Gave patient every medication he asked for, provided didn’t go by dose on bottle. Provided does NOT do her job. Accent Care sent a provider that can’t even scramble or boil eggs!! PEOPLE IF YOU LOVE YOUR FAMILY DO NOT USE ACCENT CARE UNLESS YOU ARE THERE TO WATCH AND LISTEN!! Don’t bother reporting anyone because they DON’T CARE!!!
Mandy Genokowski
Nov 2025
This is a few weeks overdue but….I called the Beaumont office to inquire information about care for both of my parents . I was put through to a lady named Madison as I was told she is the manager over this area. Such a waste of time. Madison kept cutting me off as I was explaining our situation. She sighed under her breath several times. She rushed the entire conversation made me felt as if I was inconveniencing her. We went with another company that is wonderful. No one wants to feel rushed or inconvenient when having to seek care for loved ones. The whole situation was very unprofessional. Please do better these are people’s love ones . Take time at least act like you care .
AccentCare Home Health is a Medicare-certified home health agency (certified since 2005). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.5 / 5
Medicare star rating
Services offered
What patients say
4.0 / 5 patient survey rating
241 completed patient surveys, 16% response rate.
Hospital outcomes
How patients did
Service area
AccentCare Home Health reports serving 64 ZIP codes, including Beaumont, Baytown, Cleveland, Houston, Orange, Port Arthur, Anahuac, Batson, Bon Wier, Bridge City and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 673115. National figures are the average across all certified agencies.
AccentCare Home Health offers Home Health.
AccentCare Home Health is located at 5687 Eastex Fwy in Beaumont, Texas.
AccentCare Home Health carries a 2.4 out of 5 rating from 39 Google reviews. Most reviewers describe missed visits, unprofessional or careless aides, and unresponsive management, though one family reports a very positive experience with consistent care for both parents. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Yes. AccentCare Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.5 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page, or contact AccentCare Home Health directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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