1(4 ratings)· Oakdale average: 4.3
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
AccentCare Home Health in Oakdale, Minnesota provides home health and hospice services, but the few available reviews describe serious communication breakdowns between the office and clients. Reviewers report schedule changes without notice, medication timing risks, and difficulty getting referrals processed.
AI-generated from reviews and community data.
AccentCare Home Health an affiliated & preferred provider is a home health agency serving Oakdale, Minnesota offering Home Health. Families rate it 1.0 out of 5 across 4 reviews.
AccentCare Home Health is a home health agency serving clients in Oakdale, Minnesota.
Reviewers consistently reported communication problems. Calls about referrals went unanswered, and one reviewer noted that "schedules change without any notification, putting clients at risk." Families described the answering service as unprofessional and reported being turned away due to capacity constraints. While one reviewer acknowledged that visiting nurses are well trained, they appeared to be overwhelmed by deficiencies in front office coordination.
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Help Me Choose1overall · 4 ratings combined
1★ on Google (4)
Christena Mundt
Feb 2024
Answering service was extremely unprofessional. Medical referral was faxed days ago, when I called to follow up they had not received it. I re-faxed, called back and was told that I needed to give the processors time. I explained this was the 2nd attempt and would get a call back. I received a call back within 5 min stating that my referral can not be fulfilled due to over capacity. HIGHLY DO NOT RECOMMEND!
Lurean Alston
May 2023
The level of communication is below any standard of professionalism. Schedules change without any notification, putting clients at risk for medication errors due to time sensitive dosing. The visiting nurses are well trained, however, they appear to be overwhelmed due to lack of communication from front office personnel. I would not recommend this company for home care of a loved one.
AccentCare Home Health an affiliated & preferred provider offers Home Health.
AccentCare Home Health an affiliated & preferred provider is located at 3507 High Point Dr N Ste S140 in Oakdale, Minnesota.
AccentCare Home Health an affiliated & preferred provider carries a 1.0 out of 5 rating from 4 Google reviews. AccentCare Home Health in Oakdale, Minnesota provides home health and hospice services, but the few available reviews describe serious communication breakdowns between the office and clients. Reviewers report schedule changes without notice, medication timing risks, and difficulty getting referrals processed. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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