600 E Elm St
4.1(28 ratings)
CMS Care Compare
Reviews of Abbotsford Health Care Center are sharply divided: several families and former patients praise the therapy team and hands-on CNAs, while other reviewers report serious problems with hygiene, food, missing belongings, and unanswered phone calls. The community serves short-term rehab and long-term skilled nursing residents in a small, older building.
AI-generated from reviews and community data.
Abbotsford Health Care Center - Bedrock Healthcare is a senior living community in Abbotsford, Wisconsin offering Skilled Nursing / Long Term Care. Families rate it 4.1 out of 5 across 28 reviews.
Abbotsford Health Care Center - Bedrock Healthcare is a skilled nursing / long term care community in Abbotsford, Wisconsin. The community is licensed for up to 78 residents.
Families rate Abbotsford Health Care Center - Bedrock Healthcare 3.9 out of 5 based on 23 Google reviews.
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Help Me Choose4.1overall · 28 ratings combined
4.1★ on Google (28)
Linda Gruenke
Jul 2026
I have been here about 5 times and I keep coming back because the staff is great. I have no complaints about this facility. The therapy team is one of the finest out there. The CNA's are top notch and they really care about the residents. I would suggest Abbotsford Health Care Center to anyone that needs nursing or therapy services.
Pamela Leichtman
Jul 2026
I greatly enjoyed my stay here. The therapy team was rockstars. The staff accommodated my friends and family which was very nice. I would suggest anyone who needs therapy services to come here.
Eric Zeichert
May 2026
I have to start by saying I have very little to compare it to . That having been said, the staff is friendly and efficient and their goals and mine coincided...get me home as quickly as possible based on my level of input and cooperation...they can't make a horse drink. Rehab is no fun, but there were a couple of minor things I found disappointing as well. Storage space is at a premium, and my room-mate, who is visually impaired, had much difficulty navigating the cluttered halls. I personally am a carnivore, and the protein and fat at mealtimes was usually lacking...but I suspect that this is a result of state and federal guidelines, more than staff choice. It would help if real Wisconsin butter was made available on request, as the buttery spread is nutritionally questionable. There are also some supply chain issues, as some staple items ran out at times...wipes, ketchup, absorbent underwear were among the items that briefly ran out. All and all, I would recommend this center, because it gets the job done, and that is the bottom line. It is not meant to be an all inclusive Carribean vacation.
Tony Koeller
Mar 2026
All I can say is Thank you to everyone that works here!!! The go out of their way to make you feel comfortable, taken care, and mire than satisfied with your care. They encourage you to get out of your room and get involved in social activities and therapy every day. There is even one worker who brought me clothes that he doesn't wear anymore because I didn't bring any of my own yet!!!!
Nancy Elizabeth
Dec 2023
* * * STAY AWAY FROM THIS FACILITY! * * * I would give zero stars if that were an option! Do not allow your loved ones (hereinafter referred to as "LO") here. Unfortunately, we had no other choice as our LO exceeded the length of stay at the rehab facility prior to Abbotsford Health Care Center (Abbotsford HCC) as per insurance and it was the ONLY facility with available beds. That alone should tell you a lot! Within just the first week at Abbotsford HCC, there were already several issues. Here are some of the issues experienced within the 1st week that continued during the entire length of stay: 1) Horrible food. Our LO refused to eat the food despite hunger. Thus, food was brought from home during visits. Our LO lost weight as a result. 2) Poor hygiene practices. Our LO was not bathed, hair not combed, teeth not regularly brushed, etc. 3) Exercise and therapy were rarely given. Our loved one lost muscle mass because of this. 4) Sanitation wasn't the best. The facility smells, the building is old and outdated. 5) Unpleasant living conditions. The environment is not peaceful. TV's and machines are loud. Our LO had difficulty getting rest and sleep there. 6) Our LO's belonging went missing. Our LO was transferred to Abbotsford HCC along with 5 pairs of clothing and a pair of tennis shoes-- all of which were in great condition as we had purchased them new for our LO only 2 months ago. In just the first few days at Abbotsford HCC, we noticed our LO was put in other patient's clothes (shirt, pants, socks, etc). Clothing that did not fit. When repeated questioned about the whereabouts of our LO's clothes, we were given excuses and no resolution. This went on from the first week and lasted the entire duration of the stay. Even now, after discharge, we are still being given the runaround depsite providing photos of our LO's missing clothes, as was asked from us by Abbotsford HCC. He returned home with just the clothes he was wearing (a t-shirt, pants, and pair of socks, all of which were not his), and his tennis shoes. 7) Lacking in customer service and beside manner. Unfriendly staff and not welcoming to visitors. We were not greeted nor acknowledged. Ignored and had to seek out staff if we had any questions or needed help for our LO. Long wait times, concerns ignored. None of these issues were experienced at any other facility our LO stayed at prior to Abbotsford HCC. Our LO went from a hospital to a LTACH, to a rehab facility, and then to Abbotsford HCC (a skilled nursing facility). At all the other facilities, our LO's health, strength and condition progressed, while at Abbotsford HCC, it either stalled or declined. The lack of quality and care at Abbotsford HCC was especially shocking to us as the length of stay there was the shortest of all the facilities yet it was the one with the most issues. We experienced little to no issues at the prior facilities. Abbotsford HCC claims on its website to be "premier rated" -- please do not believe this lie! Stay clear of this place!
12 inspection visits in the last three years, 43 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 11, 2026
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 11, 2026
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 11, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 30, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 30, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 10, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 10, 2025
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 3, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 3, 2025
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 3, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 3, 2025
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected May 3, 2025
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2025
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 28, 2025
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2025
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 28, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 28, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 23, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jul 7, 2024
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Aug 12, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 12, 2024
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 3, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 23, 2024
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 15, 2024
Have exits that are accessible at all times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 15, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 23, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 23, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 15, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 10, 2024
Post nurse staffing information every day.
Severity C of L: potential for minimal harm, widespreadFound during a complaint inspectionCorrected Feb 10, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 10, 2023
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 10, 2023
Respond appropriately to all alleged violations.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 10, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 28, 2023
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2023
Meet requirements for the installation and maintenance of electrical systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2023
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2023
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity B of L: potential for minimal harm, patternCorrected Feb 28, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Abbotsford Health Care Center - Bedrock Healthcare offers Skilled Nursing / Long Term Care.
Abbotsford Health Care Center - Bedrock Healthcare is located at 600 E Elm St in Abbotsford, Wisconsin.
Reviews of Abbotsford Health Care Center are sharply divided: several families and former patients praise the therapy team and hands-on CNAs, while other reviewers report serious problems with hygiene, food, missing belongings, and unanswered phone calls. The community serves short-term rehab and long-term skilled nursing residents in a small, older building.
Abbotsford Health Care Center - Bedrock Healthcare had 12 government inspection visits in the last three years, with 43 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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