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Citrus Heights Terrace

8445 Old Auburn Road

4.3(22 ratings)· Citrus Heights average: 4.1

Citrus Heights Terrace, photo 11 / 6

Quick Facts

Total units
6
Licensed capacity
6 residents

California CDSS

Home size
Licensed for up to 6 residents

What Families Think

Reviewers are divided on this small board-and-care home: several families praise attentive, communicative caregivers and describe residents as happy and well cared for, while one detailed review raises serious safety and cleanliness concerns. The administrator, Veronica, is described warmly by some families and as unresponsive by another.

The Good

  • Staff described as kind, patient, and communicative
  • Families report residents happy and well cared for
  • Consistent updates provided to family members
  • Home described as clean and well kept by one reviewer

The Bad

  • One report of understaffing and inconsistent care quality
  • One report of falls, bed sores, and poor dental care
  • One report of cockroaches and urine odor in the home
  • One reviewer described management as dismissive of concerns

AI-generated from reviews and community data.

Citrus Heights Terrace is a senior living community in Citrus Heights, California offering Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.3 out of 5 across 22 reviews.

About Citrus Heights Terrace

Citrus Heights Terrace is a small assisted living community in Citrus Heights, California, licensed for 6 residents. It provides personal care and support for seniors and younger adults with varying care needs.

Families describe mixed experiences tied largely to staffing and management. Positive reviews highlight patient, communicative staff who keep residents comfortable and families informed about care and concerns. One family noted their mother "says she is happy, food is good and she is well taken care of." Residents themselves appear settled and content in recent accounts. However, one family reported understaffing as a persistent issue, citing concerns about cleanliness and limited availability of staff assistance, and frustration with management responsiveness to questions.

The community holds a 4.3-star rating across 22 reviews on Google. Families who report satisfaction emphasize the staff's effort and willingness to collaborate on care; those with concerns point to resource constraints that may affect daily operations and the quality of oversight.

Types of Care at Citrus Heights Terrace

Assisted Living

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Citrus Heights Terrace

4.3overall · 22 ratings combined

4.3★ on Google (22)

Not Me

May 2026

via Google

My situation was Greatly helped by CHT, taking care of my mother. It's a difficult job---and I know they try as they can. They worked with me pretty good overall, kept me informed of any issues or requests. We worked together to keep mom comforted and safe. They do a decent job considering the difficulty. Personally, I'm More than appreciative for their efforts, as the home situation was tenuous due to other persons needed help at home and taking care of my mother by myself was very hard, but I did the best I could. CHT came along at the right time and I've no complaints, just praise.

Lydia Wobbe

Aug 2025

via Google

My daughter is currently resides at CHT, she is 57 years with several caregiving problems. The staff is very patient and keeps her comfortable as possible. They consistently keep an open communication with us about our daughter. i would highly recommend this facility.

Eileen F

Aug 2025

via Google

My mother has been a resident since December 2024. She says she is happy, food is good and she is well taken care of. The Administrator, Veronica, and staff are kind, courteous and responsive. We are satisfied with her care.

M A

Jun 2025

via Google

This place is a joke primarily from the management! The staff is nice enough, but always seem short staffed to the point staff Is always too busy to help! The care is mediocre at best with what the staff seems to be working with and the place smells most of the time of urine and other things! Veronica the administrator, is very standoffish and seems to always have an excuse when questioned about why they can’t seem to prevent my mom from falling and getting bed sores! Honestly I regret being in my mother here and am in the process of finding her a better place to stay where the care will be better reflected! I would highly recommend not bringing your loved ones to such a place! The food varies on quality and is most the times left in their rooms unattended and the residents seem unaided in their eating! Also my mom’s teeth have gotten so bad from their lack of care! The residents continually fight due to lack of enough activities through the day and they’re constantly losing my mother’s clothes! I’ve seen cockroaches in my mother’s room as well, it’s just a zoo around here! Y

Julie Middleton

May 2021

via Google

My father was a resident of Citrus Heights Terrace and I highly recommend their care home. My father had a terrible experience in another care home as well as a not much better experience in a board and care before arriving to Citrus Heights Terrace. There was a noticeable difference in him once he got to CH Terrace. He was happy and never once complained about various things like he did at his prior places. He was treated as if he was a family member and so were we. The care home is well kept and clean. All the employees were very caring and patient. Tina runs a great care home. I just wish we had found them sooner.

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Frequently Asked Questions

What types of care does Citrus Heights Terrace offer?

Citrus Heights Terrace offers Assisted Living.

Where is Citrus Heights Terrace located?

Citrus Heights Terrace is located at 8445 Old Auburn Road in Citrus Heights, California.

What do families say about Citrus Heights Terrace?

Reviewers are divided on this small board-and-care home: several families praise attentive, communicative caregivers and describe residents as happy and well cared for, while one detailed review raises serious safety and cleanliness concerns. The administrator, Veronica, is described warmly by some families and as unresponsive by another.

How can families visit Citrus Heights Terrace?

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Prefer to stay home?

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